It was a great place but I was very dissapointed with the lack of communication between the hotel and travellers point .
A Hip New Life Style In The Heart Of Chinatown...
Swiss-Inn Kuala Lumpur is an international Hip hotel nestled in the heart of colourful and exciting Chinatown.
With 151 rooms offering cozy and comfortable accommodation coupled with LCD television, modern facilities and friendly services,
this hip hotel is ideal for travelers who seek an authentic experience amidst historical settings.
The newly refurbished Swiss-Inn Kuala Lumpur suggests contrast that transcends the barrier of time by merging the
Old-world charm of colonial architecture at its lobby with hip design that is also featured in its rooms.
Standing at the centre of the lobby, the nostalgia is evident as one is surrounded by full height wooden frames and windows complemented
by a canvas centrepiece. While the nostalgic experience is anchored with a central point of traditional fixtures, a different point is
exuded in all rooms by an edifying aura of minimalism.
With soft welcoming hip colour schemes, the 151 rooms furnishings celebrate minimalist design with sleek geometric angles to
create functional space. Each room is equipped with complete amenities to ensure great comfort and convenience.
Our 31sqm Family Room accommodates with one king size & one single bed, comfort, providing guests both space and privacy.
With separate shower and bath facilities, modern amenities such as a minibar, coffee and tea making facilities,
32-inch LCD flat-screen television in the bedroom, further make this the ideal accommodation for a family on holiday.
Our 20sqm Deluxe Room with window. Fitted with a choice of queen and twin beds. Connecting rooms upon request. Access to Extra-bed (chargeable)
All rooms are designed and furnished to meet the discerning guests' needs - individual air-conditioning, private bath with shower, hairdryer,
iron/ironing board upon request, IDD call and complimentary 2 bottle of mineral water with coffee/tea making facilities.
LCD Television with in-house video channel, selected Astro channels.
Our 17sqm Superior Room-non window. All rooms with breakfasts for 2 & FREE WIFI in the entire hotel. Room fitted with a choice of queen and twin beds. No extra bed Non smoking room upon request.
62, Jalan Sultan
Click here to enlarge map
This is a Trusted Review. Why?
It was a great place but I was very dissapointed with the lack of communication between the hotel and travellers point . I booked the place because it advertised complimentary transfers, however when I rang the hotel from Bali where I spent the first leg of my holiday, I was told that midnight or not, I could not have a complimentary transfer unless I contacted travellers point. As I would not have internet again that was impossible. I don't care if a hotel is advertised through a program such as travellers point. I only care if I want to use that hotel and what it can offer me.
I ended up taking the local bus and arriving at the hotel 4 hours later at 4 in the morning.
That is not good service.
If there is to be communication or recompense between Travellers point and the hotel than that is their business. Do not ask a travelling person at midnight to do something about it. Internet etc is not always available and I did not look up travellers point (nor do I know their contact details), I looked up cheap hotels in KL.
I do not wish to be hassled by whatever arrangements these 2 companies Tr. Point and the hotel) have made, it is not my concern. I merely want to look up accommodation in my price range, for my dates and with my needs met, ie. internet, transfers, price, lock-up facilities, cafe's nearby etc.
The stay and the people were great but the promise of free transfers was not met there and back.
You owe me time, sleep and money.
We are sorry to hear that Swiss Inn Kuala Lumpur could not accommodate your enquiry for airport transfers. As the property information is uploaded by their management, they are certainly expected to be aware of the facilities advertised!
Have you stayed here? Write a review
* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 79% for this property is based on ratings provided by 27 guests.