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Che Lagarto Suites Copacabana Santa Clara

The attention was very good, very, very cordial, given the attention on tour were very effective and fast, good breakfast, clean rooms, the Internet available at all times would come back anyway.

Only improve the breakfast table is too small for the amount of people it houses.

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About Che Lagarto Suites Copacabana Santa Clara

Che Lagarto is the largest chain of private hostels in South America. We have hostels at all the best destinations and we pride ourselves on giving our guests the best experience possible. With more than 15 years under our belt, we currently have more than 20 hostels in 5 countries: Argentina, Brazil, Peru, Uruguay and Chile.

We are located at Rua Santa Clara 304, Rio de Janeiro, a few meters from the stunning beach of Copacabana, one of the most visited by tourists. It is in one of the classic neighborhoods of Rio de Janeiro, surrounded by chic restaurants and bars, giving it a privilege night life and beautiful landscapes of beach.

Directions to hostel:

From the International Airport: You can hire a TRANSFER through the hostels reception. Another option is to take the bus REAL (same bus coming from the bus station). If you choose this option you should get off at Barata Ribeiro Street with Santa Clara Street, where we are.

From the Bus Station: You can hire a TRANSFER through the hostels reception. Another option is to take the bus REAL. If you choose this option you should get off at Barata Ribeiro Street with Santa Clara Street, where we are.

Check In: From 14:00 hs

Check Out: Until 11:00 hs

* Half of the daily rate will be charged for late check out between 11:00 AM and 2:00 PM. After 2:00 PM a full daily rate will be charged. The hostel has luggage storage. (until the 8:00 PM)

Facilities:

- Breakfast Buffet Included (from 8 to 10hs)

- Public Kitchen (open from 15 to 22 hs)

- Computers with Internet access

- Free Wi-Fi

- Cleaning service

- Towels

- TV area

- 24 hour hot water

- Air conditioning (in all rooms)

- Lockers (in all rooms)

- Tourist Information

Facilities with extra charge:

-Transfer in & out (To book a transfer, contact the hostel)

- Excursions

* Tours offered: City Tour, Favela Tour

** Please bring lock for Locker

Cancellation Policy

This property has a 2 day (48hs) cancellation policy.

Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.

During special periods like Carnival, New Year and holidays:

100% of the payment is required in advance.

If the booking is canceled 30 days before the check-in date, 70% of the deposit value will be refund.

If the booking is canceled between 29 and 15 days before the check-in date, 50% of the deposit value will be refund.

If the booking is canceled 15 days before the check-in date, there will be no refund.

* Shared Dorm:

Each reservation is for an individual bed, although you book the same number of beds as the room has, this doesnt guarantee that all the people are going to be in the same room.

* Underage policy

Guests under 18 years old are not allowed without their parents or responsible adult.

* Billing options

CREDIT CARDS ARE NOT ALLOWED

* Exchange Rate

Our prices are defined in USD. The exchange rate used is not the daily one, because of the market variation. The exchange rate that we used is defined by Che Lagarto, the exchange rate shown on the website can change. Please visit our website for more information.

Important Information

Conditions

NEW YEAR: we only accept 5 nights package, prior confirmed reservation, and a full prepayment is needed in order to warranty the booking, after booking the Hostel will contact you for the prepayment details

New Years Package 2013 (5 nights - 28/12-01/01/2013)

CARNIVAL: we only accept 6 nights package, prior confirmed reservation, and a full prepayment is needed in order to warranty the booking, after booking the Hostel will contact you for the prepayment details

Carnival Package 2013 (6 nights - 8/02-13/02/2013)

PASSION WEEK: we only accept 4 nights package, prior confirmed reservation, and a full prepayment is needed in order to warranty the booking, after booking the Hostel will contact you for the prepayment details

Passion Week 2013 (4 nights 28/03-31/03/2013)

Important information:
Even if the booking engine allows you to book less nights for New Year's Packages, your booking will not be valid if you do not book the whole package. (which means you will lose the deposit paid).


Please, make sure you READ CANCELLATION POLICY and IMPORTANT INFORMATION BEFORE you book.
Booking terms and conditions: special packages Carnival and New Year.

Cancellations:

- During special periods or promotions the advance paid required in order to guarantee the booking should be the equivalent of its 100%.

Special packages, Carnival and New Year.

Cancellations:

If the booking is cancelled 30 days before of the check in date, 70% of the deposit will be refunded.
If the booking is cancelled between 29 and 15 days before the check in date, 50% of the deposit will be refunded.
If the booking is cancelled 15 days before the check in date, there won't be a refund.

Cancellations request should be made directly directly on our website.

Once in the hostel, if the passenger wants to leave before the booking date of check out, there won't be a refund.

Photos

Location

Av. Santa Clara 304

Map of Che Lagarto Suites Copacabana Santa Clara

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Guest Reviews

The Fare is a lie, le prix est un mensonge,

The price of the room was to be paied in $ only and the staff didn't tell us about it when we checked in. If you wanted to pay in reals the changing rate was no more than 20% UNDER THE ACTUAL CHANGING RATE and they wouldn't accept any other currency. We went to 4 other places during our stay in Brazil and they were the only one to impose that paying policy.
So unless you want to cross the border with a lot of cash in dollars (which is not recommended in Brazil) the actual price you will have to pay there will be from 10% to 20% higher than you will see on the site (depending on your ability to change your reals to dollars outside the hostel).
Besides that, the place looks ok on google maps but actually the neighborhood is frightening and badly located once you know RIO. Every time you want to go somewhere it TAKES 15 MINUTES to get to the next bus line or metro which are much closer to the beach. And when you get back to the hostel 15 minutes walking in the dark in such a neighborhood is not very reassuring.
Also our room was very noisy, the window that looked on the main street had two panes broken during the whole week we stayed there. My friend felt cold for a few nights but they had no blankets, only extra sheets to propose.
And finaly tough to get more than one cup of coffe for the breakfast, they would serve it little by little.
The only nice thing there was the customers.

Le prix de la chambre devait être payé en $ et le personnel ne nous l'a pas dit lorsque nous sommes arrivés. Si vous vouliez payer en real le taux était à moins de 20% SOUS LE TAUX DE CHANGE REEL et ils n'acceptaient aucune autre monnaie. Nous sommes allés à 4 autres endroits au cours de notre séjour au Brésil et ils ont été les seuls à imposer un taux aussi absurde.
Donc, à moins que vous ne vouliez traverser la frontière avec beaucoup d'argent en dollars (ce qui n'est pas recommandé au Brésil), le prix réel que vous aurez à payer, sera de 10% à 20% plus élevé que ce que l'on voit sur le site (en fonction sur votre capacité à changer vos reals en dollars à l'extérieur de l'auberge).
En outre, le lieu semble ok sur Google Maps, mais en fait le quartier est effrayant et mal situé une fois qu'on connait RIO. Chaque fois que vous voulez aller quelque part, il faut 15 minutes pour se rendre à la ligne de bus ou le métro le plus proche qui sont situés plus près de la plage. Et quand vous revenez à l'auberge de 15 minutes de marche dans l'obscurité dans un tel quartier n'est pas très rassurant.
De plus notre chambre était très bruyante, la fenêtre qui donnait sur ​​la rue principale avait deux vitres brisées pendant toute la semaine où nous sommes restés. Ma copine a eu froid quelques nuits, mais ils n'avaient pas de couvertures, que des draps supplémentaires à proposer.
Et enfin, difficile d'obtenir plus d'une tasse de café pour le petit déjeuner, ils servent petit à petit.
La seule chose à retenir de l'hotel ça aura été les clients.

Overall
1
Location
1
Cleanliness
3
Value
1
Facilities
1
Service
2

The attention was very good, very, very cordial, given the attention on tour were very effective and fast, good breakfast, clean rooms, the Internet available at all times would come back anyway.

Only improve the breakfast table is too small for the amount of people it houses.

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

Have you stayed here? Write a review

*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 81% for this property is based on ratings provided by 49 guests.

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