The hotel occupies a five-storey Art-Nouveau building which in 2010 will celebrate 100 years. It is located on one of the main streets of Riga, 15 minutes walk from the Old Town. In 2009, hotel was redesigned and became a trendy fashion.
The hotel occupies a five-storey Art-Nouveau building which in 2010 will celebrate 100 years. It is located on one of the main streets of Riga, 15 minutes walk from the Old Town. In 2009, hotel was redesigned and became a trendy fashion. In 1993 Hotel Viktorija has received the status of the first private hotel and later received certification of three stars.You'll be pleasantly surprised by the convenient location, service and prices. We provide an individual approach to each guest. Hotel offers a wide range of services: 24 hour lobby bar, transfers, taxi, tours, information about leisure time activities (concerts, theatres, discos, events, museums, spas, baths, etc.).Rooms in the hotel are for different tastes and wallets - from modest rooms to luxury numbers, which are located on 4 floors in 40 rooms - single, double, junior suites and suites with shower or bath, cable TV, WI-FI and telephone. All rooms in the hotel are exclusive.
A.Caka street 55 - 210
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'The worst experience of my life!!!!! the 7th April 2011 i was staying in this hotel and I was having a shower in my private toilette, the door of room was locked , in the maintime someone got inside my room and stole my laptop.
As soon as i realized my laptop had been stolen i went downstairs and I asked to the receptionist to have a look of the video as into the hotel there is a CCVT camera system but she answered me " camera in your floor is broken" so I immediately asked to call the police and I did a report. I guess the investigation will be hard as the hotel never check who get in and get out, moreover they couldnt watch any video because CCVT camera was broken...Moreover keys of hotel are "primitives"....
I also asked for a refund to the hotel manager but answering in such a rude way she decided to deny any refund saying camera was broken "only for 2 hours!"
BE CAREFULL IT IS A DANGEROUS PLACE!!
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+Location was pretty good, only about 15min walk from the old town and 10min from the central station.
+quiet area, no noises during the night
+tidy room, comfortable bed
-service pretty much non-existent: breakfast was included in the price of the room. Nobody informed us before arrival that on our first morning there we would not get breakfast since it is a national holiday and all cafes in the area are closed. (The hotel didn't have its own restaurant, they had a deal with two cafes down the road). The breakfast places themselves were not actually breakfast places, but cafes. Mostly just sweet pastries and cakes.
-very dark corridors. They had a system for saving electricity whereby the lights in the hallways only lit up once you walked by the light and switched off as soon as you passed them. This system was ok, however the walls were all painted a dark colour which made the hallways REALLY dark. A little white paint would help.
-Brochures in the corridors were a couple of years old.
-There was a phone in the room but no instructions as to how to get through to the reception. We tried pretty much everything when we attempted to call the reception. Didn't ever figure out how to use the phone.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 72% for this property is based on ratings provided by 5 guests.