The Hostal ' Castilla II Puerta del Sol ' is located in an historical building totally renewed in the center of Madrid., beside 'Puerta del Sol square', (Down town in a little and very quite street.
From our establishment, you can visit walking:
Puerta del Sol (city centre ) (30 seconds)
Plaza Mayor (30 seconds)
Royal Palace ( 10 min)
Museum Of Prado.
The city's biggest attractions are also nearby so it is not necessary to use public transport.
Museums, bars, palaces, clubs, discos.....all is here.
Perfectly official notice, the hostel Castilla is to 50 mts of the next Sol, tube station (lines 1,2 and 3), and very near the train station of Atocha Renfe.
Check-in is approximately 13:00
If your room is not yet available when you check-in, you may leave your luggage at the reception desk.
Check-out is at 12:00 ( noon ) always.
the rooms are equipped with:
- Full Private bathroom
- Central heating
- Air conditioning
- Satellite TV
- Safety box in room
- Free Internet Access in the Reception
- Wi Fi FREE
Also, we offer the following services:
- Opened 24 hours
- No curfew
- Baggage checkroom at no extra cost
* we dont serve breakfast, there is coffee machine and cold drinks **
* Double room bed.: 1 Big bed
* Twin room bed.....: 2 separate beds
* Triple room bed.....: 3 separate beds or * * * Double bed + extra bed.
* Qaudruple room bed: 1 big bed + 2 separate beds OR 2 double bed
** Cancellation Policy **
If you inform us of the cancellation , total or partial, at least 3 days before your arrival date, no costs will be incurred.
Your credit card will only be charged the cost of one night price room, in the event of:
* Late cancellation total or partial, of a confirmed booking.
* Dont arrive in the check in day
We suggest that you print your booking confirmation
This is a Trusted Review. Why?
I had read some bad reviews of this place but I had considered them to be the work of whinging travellers. I, therefore, paid the bad reviews no heed. I should have. This place is an absolute nightmare. It is certainly not cheap for the area and the staff are more than rude, they are complete operators. The rooms were nothing special (additionally there were holes in the sheets) and although the location is central there are numerous other, much cheaper and more lovely hotels on the same block. The staff, it bears noting, were completely abysmal (they could not get their stories straight and they simply wrote new "hotel policy" as it suited them). This place is a con job and they will exploit you if you are not happy with their (terrible) service and overpriced rooms. I would NOT recommend Castilla II to anyone. A Even though I had to chance plans due to the death of someone close the boss would not let me leave without trying to charge me 200 euros in cancellation fees. A number of other hotels are a stone's throw away (Hostal Nuestra Senora de La Paloma or Hostal Commercial in the same building at Calle Esparteros 12) and are not only cheaper, but also run by friendly families with better rooms for more than half the price. Do not book into Castilla II; particularly if you enjoy flexibility, good service or value for money.
No vale la molestia quedarse en este hotel. El servicio está malísimo y las habitaciones son muy sencillas (y además estaban estropeadas las sabanas) . Hay otros hoteles en la misma cuadra que ofrecen habitaciones más económicas con mejores servicios (por ejemplo – todos los hoteles en el edificio Calle Esparteros 12). La gente que trabaja en Castilla II es sin vergüenza y el jefe es prácticamente un timador. El jefe me cobró más que cien euros aunque se falleció mi prima y tenía que cambiar mis planes.
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