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Renstierna Hotel & Hostel

The reception counter does not seem to be manned all times and trying to get assistance from them is a 'hit and miss'. In the 3 days we stayed, we saw 3 different reception staff and not all were helpful.

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About Renstierna Hotel & Hostel

Welcome to Renstierna - a 2-star hotel and hostel!

All included - bed linen + towels + bath robes + breakfast buffet + WiFi +free coffee/tea + free laundry. The number one environmental choice for hostelers with a need for personal touch and a listening ear, Green Key-certified.

Renstierna is a cosy and homely place in the middle of wonderful Soedermalm, two steps from 'SOFO' (SOuth of FOlkungagatan), a young and hip neighborhood full of trendy bars and small scale designer boutiques, a 10- minutes walk from the old town and very close to public transportation (with direct connection to the center and the central station). But you don't have to go far. According to us, you have all you need right here on Soedermalm (except perhaps the Wasa-museum, but we can tell you which boat to take to get there).

Renstierna has 10 rooms with a total of 41 beds, i e small and cozy hotel & hostel. 5 rooms have private bath rooms. We try our best to make time for all of our guests and simplify their journey in the town we love and know so well.

Different choices:

Rooms from 1-6 beds, private/shared bath, bunk beds/'normal' beds, cellar with fixed skylight windows/'normal' windows.

Beside from treating you as well as we possibly can, we also wish to treat the environment as gently as we possibly can and we are on our way to brand our business with 'the green key', a label that ensures us to be an environmentally friendly choice.

You will be treated to an organic breakfast buffet largely exceeding the choices of the typical continental hostel breakfast. Please note that not ALL of the food is organic, yet. The variety of organic food is quite limited compared to 'normal' food, and we prefer to have a wide spread of breakfast choices for you, rather than only a few organic alternatives. More than 60% of the breakfast alternatives are organic.

We can also offer the following:

All rooms are equipped with cable-TV (no porn), linen, towels, bath robes and free access to internet via wireless internet (WiFi since 2003!) or our guest computers. The rooms without private bath room have a sink.

* DVD, PlayStation3 and VHS is located in the common room.

* FREE coffee/cocoa/42 varieties of tea around the clock in the common room.

* FREE pasta!

* FREE washing facilities!

* Vendor machine available with candy, beverages, tooth brushes et al., organic and fair trade choices are available.

* Guest kitchen - access with private key.

* No curfew.

* Private key to the front door + key code.

* 24-hour check in!

* Check in after 20:00?

Please call the reception some 20 minutes prior to arrival so you can get the door code to the front door.

* Cards accepted (via PayPal) = American Express, Direct Debit, JCB, Maestro, Master Card, Solo, Visa, Visa Electron.

* Cash: AUD, CAD, CHF, DKK, EUR, GBP, NOK, SEK & USD.

- Commission: 2,5 percent + 20 SEK exchange fee.

- Exchange rate: ECB (European Central Bank).

Our exchange rate is better than the one you find in professional companies! We exchange your money to increased money value!

* Our telephone service/reception on call, is opened 24/7.

* No pets allowed.

* Are you allergic to anything, need special food or early breakfast? Please let us know 2 days prior to your arrival so we have time to prepare alternative breakfast for you.

* Security lockers in almost all of the rooms, and a hotel safe if you need to store valuables. All the rooms will have lockers by the end of November 2010.

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Smoking is NOT allowed anywhere inside the hotel!

Parking is free on weekends, otherwise there is a large parking lot 400 m from the hotel which costs 50 SEK/24hours. If you prefer a garage you can find one 500 m from the hotel.

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Looking forward to seeing you!

Regards,

Helene, Peter and the rest of the staff.

Important Information

Conditions

Welcome to Renstierna hotel & hostel!
We thank you for your preliminary booking.
*****************************************
Please note that from 2010-01-01, it is not possible to guarantee your hotel or hostel booking with a credit card.
These rules are new EU-regulations made for increased customer safety regarding the travel industry, and these rules prohibits us to use your credit card as security for bookings.
The payment you've made is a booking fee to the on-line booking engine and is a non-refundable fee.
Hotels in Sweden are not allowed to manually charge your credit card if the card is not physical on site, unless the hotel is PCI/DSS-certified (Renstierna is not certified), which is why all guaranteed bookings have to pay for at least one night in advance.
Customers can choose to pay via Paypal, Payson, IBAN, Plusgiro, Bankgiro or even cash if you're close by.
http://www.hotelrenstierna.se/boka_en.html

Arrivals after 2010-01-01 must pay one night in advance no later than 2 bank days prior to arrival, otherwise your booking is not guaranteed by Renstierna hotel & hostel.

If your arrival is today or tomorrow, please use Paypal or Payson-payment upon receiving this booking confirmation in order to guarantee your booking.
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Check in after 20:00?
Please call the reception some 20 minutes prior to arrival so you can get the door code to the front door.
Phone: +46 (0)8-615 21 35

Credit card payments upon arrival is done via PayPal or Payson using our guest computer or your own computer.
Cards accepted: American Express, Direct Debit, JCB, Maestro, Master Card, Solo, Visa, Visa Electron.

Cash payment?
We accept: AUD, CAD, CHF, DKK, EUR, GBP, NOK, USD.
- Commission: 2,5 percent + 20 SEK exchange fee
- Exchange rate: ECB (European Central Bank).

Bank payment via IBAN?
Please contact us for detailed information.

PayPal bookings accepted on one condition:
You pay the cost for at least one night 2 days prior to arrival.
PayPal payments is managed by CasaSoFo Travel & Event.

Transfer from Arlanda or Skavsta airport:
www.flygbussarna.se

Central station -> Renstierna:
Bus 53 from Central Station to bus stop Tjaerhovsplan (50 m from Renstierna) takes some 8-12 minutes.
www.sl.se

Photos

Location

Renstiernas Gata 15

Map of Renstierna Hotel & Hostel

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Guest Reviews

This is a Trusted Review. Why?

The reception counter does not seem to be manned all times and trying to get assistance from them is a 'hit and miss'. In the 3 days we stayed, we saw 3 different reception staff and not all were helpful.

Location wise, it is minutes from the bus stop with connection to Slussen train station - very convenient.

The best feature of this hotel is its organic breakfast which we enjoyed very much. Be early as the small breakfast room can be a real squeeze when it gets crowded.

Overall
3
Location
3
Cleanliness
4
Value
4
Facilities
2
Service
3

This is a Trusted Review. Why?

Not very clean. If you ask me, it's no go.

Overall
2
Location
5
Cleanliness
1
Value
2
Facilities
2
Service
2

Have you stayed here? Write a review

*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 74% for this property is based on ratings provided by 16 guests.

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