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Hotel Alpha

We enjoyed our stay at the Hotel Alpha. We found our room to have everything that we needed, and it was clean. The people at the desk were fantastic. Very helpful, very kind, and with good senses of humor.

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Facilities

  • Breakfast Included
  • Currency Exchange
  • Housekeeping
  • Luggage Storage
  • Parking

General

  • Elevator

About Hotel Alpha

The Hotel Alpha, built in 1903, is located in a central and quiet location. It is famous for its familiar and friendly atmosphere. It has recently renewed the lobby and the rooms. All the rooms are simply furnished but bright and clean.

Breakfast is available from 07:00 to 10:00.

There is no restaurant or bar in the hotel but there are several in the surrounding area of the hotel.

Comfortable and clean rooms with one, two or more beds and shower/toilet outside on the same corridor. Double rooms with attached bathroom are available only on request.

Within five minutes walk you will find all the nice spots from Luzern. Take a walk through the cute old town of Lucerne with the famous wooden Chapel bridge and the amazing Concert Hall KKL. Take a cup of coffee in front of the lake and have a look around you on the Swiss Mountains.

Check-in only until 2200 h. Arrival after this time only with ok

from Hotel

Cancellation policy: without costs until 1200 on arrival day. No-show will be charged with the rate of one night full.

Check-out 1100

Breakfast and Taxes are included in the rates.

Pets permitted. No extra charges.

Private Hotel-Parking CHF 10.00 per night.

WLAN-Internet, first hour free. Every extra hour CHF 1.00

PLEASE NOTE: payments are only accepted in CHF.

CANCELLATION POLICY:

If cancelled up to 16:00 on the date of arrival, no fee will be charged.

If cancelled later, a fixed amount of CHF 50.00 will be charged.

In case of no-show, the first night will be charged.

Important Information

Conditions

Cancellations possible until 24h prior to arrival without any charges. Later cancellations will be charged with a fee of CHF 50.00. No-shows (without cancellation) will be charged with one nights rate.

Photos

Location

Zhringerstrae 24

Map of Hotel Alpha

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Guest Reviews

This is a Trusted Review. Why?

We enjoyed our stay at the Hotel Alpha. We found our room to have everything that we needed, and it was clean. The people at the desk were fantastic. Very helpful, very kind, and with good senses of humor. Americans should know that most European Hotels do not have a manager in the hotel 24 hours/day. This will only be an issue if you are arriving late or have a concern during the night time hours.

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

Great little hotel close to town and sites. Clean spacious rooms with high ceilings. Great breakfast in morning and friendly service mostly. We were lucky and got a little balcony too which made the room feel nicer. Would stay here again.

Overall
4
Location
4
Cleanliness
5
Value
3
Facilities
4
Service
4

This is a Trusted Review. Why?

The hotel is very good. personnel is kind and prone to help

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

Good value for money in what is otherwise an extremely expensive city! The place was very clean, service was helpful with staff speaking English and offering recommendtions for sightseeing and the hotel was in a quiet area.
We would recommend this place to freinds.

Overall
4
Location
4
Cleanliness
4
Value
5
Facilities
3
Service
4

This is a Trusted Review. Why?

Great location, great showers, ok breakfast, enjoyed our stay! Was quite expensive for hotel with shared bath room but Switzerland is expensive!!

Overall
4
Location
5
Cleanliness
4
Value
2
Facilities
4
Service
5

This is a Trusted Review. Why?

Rooms, Shared bathroom and toilet were clean and location is good. Internet is chargeable.

Overall
3
Location
3
Cleanliness
4
Value
3
Facilities
2
Service
2

This is a Trusted Review. Why?

We stayed there for the weekend. Though we reached late after 10 PM, the lady was waiting for us as we called the hotel from Zurich. The hotel was very clean and peaceful, stratigically located.

Even after checkout on sunday the gentleman on counter offered place to put our luggage so that we can roam in the city.
I will suggest this hotel if u want clean n safe hotel within budget.

Overall
5
Location
4
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

Friendly and helpful staff, great buffet breakfast included in the price, and perfectly located...very happy with hotel alpha!

Overall
4
Location
5
Cleanliness
5
Value
5
Facilities
4
Service
5

This is a Trusted Review. Why?

Hotel Alpha is situated about 4 or 5 minutes from the town centre,so expect lots of noise at night if your room is at the front of the hotel--holidaymakers and drinkers walking past, singing etc...but thats the only downside of being so close to the centre of town. You step out of the hotel, and walk in a straight line for 5 mins. to the town waterfront-lovely! The Old Town with the Kappelbruke bridge is literally 5 minutes away. The hotel has plenty of parking ( very cheap, via a permit from hotel reception) all around it. We got a couple of days free parking thrown in with our booking as well, which was very handy. Current parking costs are 5 Swiss francs from 6pm till 11am next morning, or there is an all day permit available as well. VERY easy to find off of the A-2 autoroute, the hotel is great value for an overnight or a week's stay. The staff are very nice, and speak excellent English, and there is a modern lift installed calling at every floor. The Breakfast room is lovely, airy and clean, with a self service continental style eaterie, you just help yourself. Fruit juices, Tea, Coffee,hot water, hot or cold milk in jugs, cereals, muesli, toasters for toast ( do yourself), butter, jams, marmalades etc..a good selection of fruit too.

There is wireless internet throughout for your laptop, and computers in small rooms with internet facility, along with payphone which you can use to make cheap calls home (phonecards available to buy from reception) , and several nice lounges and a couple of tv rooms ( seperate, which is a good idea, as I dont bother watching tv, especially on Holiday) dotted around the hotel, on different floors.

The beds, which are single but push together easily, have the memory foam matresses on them and are VERY comfortable, I slept really well on them , and didnt suffer my usual aching back which I get from my new bed at home--so I will be buying a memory foam matress as well!

Washing facilities are a big basin sink in the room, lots of washing space to move around in,with drinking water tap as well, usual shaving facilities etc.. plenty of mains ( 220v. A.C) electric plugs, with Continental/Swiss adaptors available from reception free of charge, and the communal toilets are common along the corridors , along with the shower facilities-VERY clean, and in good order. There is no kettle for making your own tea or coffee in the rooms, so bring one with you if you are like me and drink a cup of tea on the hour, every hour!. This Hotel is GREAT value for Switzerland. I would happily use again, with no hesitation.

Overall
4
Location
4
Cleanliness
4
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

very helpful and courteous

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
4
Service
5

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 78% for this property is based on ratings provided by 37 guests.

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