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Hotel Alfa Zermatt

Hotel Alfa was wonderful! Perfect location, wonderful front desk staff, and great value. There really couldn't have been a better place to stay for the value in Zermatt.

My one concern, was the early entrance or unlocking of room by room cleaning staff (each day)...without first knocking.

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Facilities

  • Bar
  • Breakfast Included
  • Currency Exchange
  • Free Internet Access
  • Gym
  • Hairdryers
  • Housekeeping
  • Luggage Storage
  • Minibar
  • Restaurant
  • Swimming Pool

Communications

  • Fax Service

General

  • Elevator
  • Laundry Facilities

In Room Facilities

  • Safe Deposit Box

About Hotel Alfa Zermatt

The cosy, family-run Alfa Zermatt hotel enjoys a central situation in the heart of Zermatt, only 5 minutes' walk from the train station, and offers superb Matterhorn views from most rooms.

A rich complimentary breakfast buffet with an organic food corner served in the sister hotel next door provides for a good start. Local specialities as well as selected dishes of the international cuisine can be enjoyed there as well.

The spa centre of the sister hotel is also accessible for guests of the Hotel Alfa Zermatt for an entrance fee of CHF 15.00 per person and day.

Wireless internet access is available free of charge.

You can also make use of the hotel's transfer service from and to the train station at CHF 2.50 per person and way during the day.

Pets permitted at CHF 10.00 per day and pet.

PLEASE TAKE NOTE OF THE CANCELLATION POLICY OF THE HOTEL:

In winter:

-If cancelled up to 14 days before arrival, no fee will be charged.

-If cancelled up to 7 days before arrival, 50 percent of all nights will be charged.

-If cancelled up to 3 days before arrival, 80 percent of all nights will be charged.

-If cancelled later or in case of no-show, the total price of reservation will be charged.

In summer:

-If cancelled up to 2 days before arrival, no fee will be charged.

-If cancelled or modified later or in case of no- show, the total price of reservation will be charged.

VISITOR'S TAX (CHF 2.50 P.P./DAY AND CHF 1.25 P.CHILD/DAY) IS NOT INCLUDED IN THE ROOM RATE AND NEEDS TO BE PAID SEPARATELY IN THE HOTEL

Important Information

Conditions

Breakfast and Taxes are included.

PLEASE TAKE NOTE OF THE CANCELLATION POLICY OF THE HOTEL:

In winter:
-If cancelled up to 14 days before arrival, no fee will be charged.
-If cancelled up to 7 days before arrival, 50 percent of all nights will be charged.
-If cancelled up to 3 days before arrival, 80 percent of all nights will be charged.
-If cancelled later or in case of no-show, the total price of reservation will be charged.

In summer:
-If cancelled up to 2 days before arrival, no fee will be charged.
-If cancelled or modified later or in case of no- show, the total price of reservation will be charged.

VISITOR'S TAX (CHF 2.50 P.P./DAY AND CHF 1.25 P.CHILD/DAY) IS NOT INCLUDED IN THE ROOM RATE AND NEEDS TO BE PAID SEPARATELY IN THE HOTEL

Photos

Location

Obere Mattenstrasse 18

Map of Hotel Alfa Zermatt

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Other Options Nearby

Guest Reviews

This is a Trusted Review. Why?

Excellent. Very friendly hotel. Very close to town and skiing.

Overall
5
Location
5
Cleanliness
5
Value
4
Facilities
4
Service
5

This is a Trusted Review. Why?

Hotel Alfa was wonderful! Perfect location, wonderful front desk staff, and great value. There really couldn't have been a better place to stay for the value in Zermatt.

My one concern, was the early entrance or unlocking of room by room cleaning staff (each day)...without first knocking. Privacy door hangers would very much have been appreciated, or at the very least a query and a knock before unlocking or trying to enter. Otherwise, it was WONDERFUL!

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
3

This is a Trusted Review. Why?

Hotel Alfa Zermatt gave us a lot of details about hiking and go around in Zermatt, we are appreciate aout this, it's really help us to set great tour in Zermatt, we love this lovely hotel and town, not only beacaused of the Mt. Marthorn, but also the warm and fragrant reception and hotel room.

Besides, we like the breakfast very much!

Thank you and best wishes.

Huang Jie-Hong & Lin I-Hui.

Frem Taipei, Taiwan
Feb.26.2010

Overall
4
Location
4
Cleanliness
5
Value
5
Facilities
3
Service
5

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 83% for this property is based on ratings provided by 38 guests.

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