The place was located in Chinatown, where we didn't see too many westeners. The hotel wasn't been too well maintained, meaning it wasn't so "pretty" as it seemed in the pictures. The staff was very helpful and nice.
The New Empire Hotel offers the very finest warm Thai and Chinese hospitality to all visitors who come to Bangkok. High standard of services and value for money are our priority commitment and we still preserve this tradition.
The New Empire Hotel is situated in the heart of business of China Town. Only 40 minutes away from Don Muang International Airport, 5 minutes from train station where the expressway entrance and exit is just next to it.
We are close to major Government offices, Bangkok business and financial center, entertainment district as well as the city's leading shopping complexes including Silom Road, Surawong Road, Sampeng, Bo Be, Siam Discovery, World trade Center and River city Shopping Center. Our location also provides the easy access to all sightseeing attractions such as Wat Traimit which is 'well known of its Golden Buddha', Wat Pra Kaew and Ratchawong Pier where you can take a boat trip along a Chao Praya River.
The New Empire Hotel offers a comfortable room and variety of stylish categories to suit your needs. We comprise 130 guestrooms located from 2nd - 8th floors. Our staffs always make sure that your stays in Bangkok are as the most enjoyable and comfortable as possible.
Guest rooms are furnished with:
*IDD direct dialing telephone
*20 - inch color TV with satellite channels
*Wall to wall carpet
*Tea and coffee making facilities
*Hair dryer (on request)
*Daily fresh towel
*Daily newspaper (on request)
*Other guest services and facilities
*24 hours room services
*Airport transfer service
*Car rental service
*Laundry and dry cleaning service
*Safe deposit boxes
*Coffee shop and restaurant of Thai and international Cuisine
*Barber & beauty Salon
*Complimentary American Breakfast for Deluxe room guest
*Complimentary Continental Breakfast for Standard room guest
*Medical service (on call)
*Flexible extended check - out (subject to availability)
*Wake up call service
The Empire Coffee Shop & Restaurant offers you a tasteful Thai, Chinese and International Cuisine by our qualified chef. In the fifth floor Coffee Shop is an idea place where you and a group of your friends can relax and enjoy with our selecting of drinking menu.
Don Muang International Airport, Bangkok 40 Car
Queen Sirikit Convention Center 25 Car
Train Station & Express Way 5 Car
Sukhumvit Road 25 Car
Silom Road 10 Car
World Trade Center 20 Car
Sampeng 10 Walking
Bo Be 15 Car
Siam Discovery Shopping Center 20 Car
Chao Praya River 10 Walking
Customers can cancel their reservation free of charge up to 2 Days before arrival. After this date, charges will be applied by the property up to the full cost of the reservation. Deposits paid are non refundable.
572 Yaowaraj Road Sampanthawong
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This is a Trusted Review. Why?
This hotel would have been adequate for our needs as we wanted to be near the central rail station for early morning train. However, breakfast was included. We confirmed with staff on check in and were told although we were leaving early we could still have breakfast. We understood if this was not possible. The following morning we were told no restaurant, no breakfast. We relayed what satff had told us the night before.Night manager then rang someone and suddenly there was breakfast, then he rang manager and we were told no breakfast no restaurant. By this stage we were too late to eat so we asked for refund of cost of breakfast 100bt each, so 200 baht off bill. The manager on phone said no way no breakfast included. No credit card payment so we had to pay cash.
We do not recommend this hotel at all. Find something newer with clear rules. We did get our connecting transport - but had 10 hour bus trip without breaky start!!!
NO STARS FOR SERVICE BUT I COULD NOT POST THIS WITHOUT CLICKING!!!
This is a Trusted Review. Why?
The place was located in Chinatown, where we didn't see too many westeners. The hotel wasn't been too well maintained, meaning it wasn't so "pretty" as it seemed in the pictures. The staff was very helpful and nice. It was strange, that they didn't have our booking made through Travellers Point, even though I had e-mail contact from the staff before our arrival. If you want budget accommodation, this isn't bad place to stay. But if I would need a roof over my head in Bangkok, I would also see other options.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 72% for this property is based on ratings provided by 34 guests.