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Phuoc An Hotel

The only problem I had with the hotel was that my room was not clean in the respect of the bed mattress, pillows and internal furnishing (upholstery and wood) were not fresh.

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Facilities

  • 24 hour reception
  • Air Conditioning
  • Bar
  • Breakfast Included
  • Hairdryers
  • Housekeeping
  • Luggage Storage
  • Minibar
  • Restaurant
  • Swimming Pool
  • Tours/Travel Desk

Parking

  • Free Parking

About Phuoc An Hotel

The hotel is located in the green and quiet area, just a few steps to the downtown of Hoi An the UNESCO World Heritage site. The beautiful Cua dai beach is 5 km and Da Nang International Airport is 35 km drive.

Our hotel is located 45 km from the world heritage site of My Son Holy Land, and 150 Km from the World Heritage site of Hue City.

Hotel 's Facilities & Services include:

- 30 stylish rooms with full equipment, feature a window and balcony.

- Champa restaurant serves buffet breakfast and local special dishes

- Sky bar on the third floor

- Swimming pool with Jacuzzi

- Free ADSL Internet Access & Tour Desk

Photos

Location

39 Trần Cao Vân Hoi An - Quang Nam Province

Map of Phuoc An Hotel

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Guest Reviews

This is a Trusted Review. Why?

Friendly and helpfull staff, good lacation.

Overall
4
Location
5
Cleanliness
4
Value
4
Facilities
4
Service
4

This is a Trusted Review. Why?

The only problem I had with the hotel was that my room was not clean in the respect of the bed mattress, pillows and internal furnishing (upholstery and wood) were not fresh. The wardrobe absolutely stank there was no way I would put anything in there it was dusty and smelt like it had never been cleaned ever. I think also it was because inside there was a thick duvet too which again, was not clean, I assume the cover was clean but not the duvet itself. The room was stale and smelt, it needs a thorough deep spring clean, and dry cleaning of the upholstery, mattress and pillows or replacement and the walls and furnishing need to be polished and waxed. The sheets on the bed clean but did not smell very nice, as the the bed mattress and pillows stank of the absorption of other peoples use. It wasn't very pleasant sleeping in the bed. I didnt say anything because everyone was so nice but I did complete there questionnaire and pointed it out to them on it, as I am now. The room was nicely decorated lots of wood on the walls and thick curtains and a long seat with upholstery on it, but fabrics and wood need to be deep clean regularly and this they have obviously failed to do. Other than that, everything was fine. Great buffet breakfast, and the staff extremely friendly and helpful.

Overall
4
Location
4
Cleanliness
1
Value
5
Facilities
5
Service
5

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 79% for this property is based on ratings provided by 11 guests.

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