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The Riverhouse Backpackers

Total five stars is not a joke!! Riverhouse Backpackers was an absolutely fantastic place to stay. I had just arrived in the UK from New Zealand, and needed somewhere to stay for two nights at late notice in Cardiff, Bath, or Bristol.

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About The Riverhouse Backpackers

The Riverhouse is ideally located in the most central area of

Voted Best UK Hostel for the last 3 years!

Newly refurbished we sit beside the Millennium Stadium, on the banks of the River Taff. In a quiet location, all major attractions are within short walking distance from our doorstep.

In our 120 year old Victorian townhouse, we invite our fellow travellers to relax to music while reading our many books, enjoy a film in our lounge and surf our super fast free wireless internet.

Our fully quipped kitchen is free for guests to indulge in some of their own home comforts.

The bathrooms are individual so you can lock the door behind you and have your own facilities in total privacy - just like home.

We appreciate the importance of clean facilities, so you will notice we will be cleaning all day long.

- Free Breakfast

- Free Individual Lockers and Locks

- Free Linens and Duvets

- Free Coffee and Tea All Day

- Free Wireless Internet connection

- Free Access to Guide Books, Book Exchange and DVD Library

- Free Maps and Advice

- Free Satalite TV and Films

- I-Pod station, Mobile Phone Charging, Wii, and Bedlights

.... and did we mention The Riverhouse was the number 1 hostel in the UK in 2008, 2009 and 2010!

Please note we do not accept bookings for more than 6 people at weekends and will not be able to accommodate multiple bookings which exceed this number.

Important Information

Conditions

You may cancel your booking by giving us a minimum of 48 hours notice by email only.
After this time you will be charged for the first night stay.
In the event of cancelling for a Friday or Saturday arrival we are entitled to charge the 1st and 2nd night as it is a 2 night minimum stay.
For groups of 6 and over the cancellation deadline is 7 days.
No refunds are made for early departures.

Please note we do not accept bookings for more than 6 preople and will not be able to accommodate multiple bookings which exceed this number. This includes booking a large group under separate names.

Photos

Location

59 Fitzhamon Embankment

Map of The Riverhouse Backpackers

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Guest Reviews

This is a Trusted Review. Why?

Total five stars is not a joke!! Riverhouse Backpackers was an absolutely fantastic place to stay. I had just arrived in the UK from New Zealand, and needed somewhere to stay for two nights at late notice in Cardiff, Bath, or Bristol. Riverhouse was available, was comparatively cheap, and so I went with it... luckily, because it was awesome! The whole place was near spotless, the rooms were comfortable, and the breakfast was like nothing I've ever seen in a backpackers before (and would happily pay $15 for in a hotel!). Most of all, Charlie and Abbi the staff were uber friendly and happy people, really helpful, and great fun to chat too. Riverhouse is professional, comfortable, enjoyable, and Cardiff is an epic little city - so all in all, I totally recommend it to anyone!

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

Great staff and location and great breakfast provided. Recommend it to anyone.

Overall
5
Location
5
Cleanliness
5
Value
4
Facilities
4
Service
5

This is a Trusted Review. Why?

Very friendly staff, facilities excellent, superb kitchen, this accommodation has a lovely laid back atmosphere, it is located in Central cardiff and easy reach by foot to city centre attractions, the only slight complaint is that some guests returning late were noisy (banging doors etc) despite notices requesting consideration to occupants, guess this is down to ignorance and is no reflection on the management. We would stay here again,however.

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

We enjoyed our stay here. Close to shops, trains & the castle.
Abby was fantastic, friendly and helpful. A truly lovely person.

Overall
4
Location
5
Cleanliness
5
Value
5
Facilities
4
Service
5

This is a Trusted Review. Why?

This is by far the best hostel I have stayed at - Abi and Charlie make you feel right at home, it's more like staying in a home than a hostel. Lots of bathrooms with privacy, a great kitchen, common room with tv and wifi access. Highly recommended.

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

I spent two days. The house is very nice, very warful, and very tiddy and clean. I spent this days very well, the owners are great!!! And indoubtly Lola is the best!!!!

Overall
5
Location
5
Cleanliness
5
Value
4
Facilities
4
Service
5

This is a Trusted Review. Why?

the best hostel i have been so far: service, location, cleanliness and amazing breakfast. i highly recommend it to everyone. The place to say in Cardiff. enjoy!!!

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

recommended

Overall
4
Location
4
Cleanliness
4
Value
5
Facilities
4
Service
4

This is a Trusted Review. Why?

The River House is a wonderful place in a beautiful city and my stay couldn't have been better.

Charlie and Abi are doing a great job; I was treated extremely well upon arrival and everything was explained and the place was very clean.
I greatly enjoyed my time there (sadly I only stayed for two nights), but I will definitely be back again to Cardiff, and the River House Backpackers will be my first place to look for accommodation. I recommend it to everyone!!!!!

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

This was my first stay in a hostel, and it was absoultely excellent. It was better than staying in a hotel. Everything was spotlessly clean, and the relaxed atmosphere allowed people to meet one another in a friendly manner. The breakfast was an excellent bonus. We thoroughly enjoyed our stay here.

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 92% for this property is based on ratings provided by 171 guests.

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