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This is a Trusted Review. Why?

We booked to stay here because it was cheap and only a 10 min walk from the city centre but you pretty much get the standard you paid for! The hallways had paint falling off the walls and we had a leak outside our door from above. Our double room was nice enough, but the chair meant there was little space to move around the room and the shower was tiny. Also, our tv remote had no batteries and we had a constant bad reception.

We stayed there for 6 nights and the annoying thing was that our room wasn't cleaned once. The bin was full and our sheets weren't changed. The staff were nice enough but they had no change for the laundry and no map and limited information about what to do in the city. Also, they had a rule of no noise after 10pm but on our last 3 nights there were people across the hall shouting and yelling at 1 or 2 am, the rules weren't enforced. People were also smoking in the room opposite which didn't make for a nice smell in our room.

The upstairs was nice, with a big tv and plenty of tables, chairs and eating dishes. And breakfast is included in the good price, albeit pancakes everyday, no variation. The location would almost be perfect if it wasn't located on a street with dodgy characters on it and beggars a plenty at the end of the road. The hotel had wifi but it was usually pretty slow. All in all, you get the standard that you pay for!

Overall
2
Location
3
Cleanliness
1
Value
4
Facilities
2
Service
2

This is a Trusted Review. Why?

I had a problem with my bathroom, I communicate at the front desk and never fix it.
Breakfast isn`t very good and a little poor.

Overall
3
Location
4
Cleanliness
5
Value
5
Facilities
2
Service
2

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Map of Downtowner Inn

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117 Pembroke Street

About Downtowner Inn

Located in the Heart of Downtown Toronto, Minutes From Toronto Eaton Centre With Free Continental Breakfast

Enjoy comfort and value in the heart of downtown Toronto at our Knights Inn Toronto hotel. Located within walking distance of Allan Gardens, the Toronto Eaton Centre and major downtown Toronto attractions, our Toronto hotel is a great place to launch your Toronto getaway.

Start your day off right with our free continental breakfast and check email or look up local attractions with free Wi-Fi Internet access. Our multi-lingual front desk associates are at your service 24 hours a day to help you make the most of your Toronto stay. Our non-smoking Toronto hotel offers laundry facilities, as well as limited on-site parking for a nominal daily fee of $15 per night.

Note: Taxes for Canadian government of 13% are not included in the room rate.

  • 24 hour reception
  • Air Conditioning
  • Free Internet Access
  • Free WiFi
  • Hairdryers
  • Hairdryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Parking
  • Tours/Travel Desk
  • Towels Included

General

  • 24 Hour Security
  • Towels for Hire

Sport & Leisure

  • Cable TV

Other Options Nearby

*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 67% for this property is based on ratings provided by 30 guests.

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