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Hanoi Phoenix Hotel

I would recommend hanoi phoenix hotel thousands time over. There are many budget hotel with cheap rate, clean bathroom, decent bed, friendly staff and generous breakfast.

But what separate this hotel from the rest is the service level.

Let me tell you my story. I traveled alone to hanoi.

Make a booking at Hanoi Phoenix Hotel

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Facilities

  • 24 hour hot showers
  • 24 hour reception
  • Air Conditioning
  • Credit Cards Accepted
  • Currency Exchange
  • Internet
  • Lounge area
  • No Curfew
  • Restaurant
  • Safety deposit
  • Tours/Travel Desk

Extras

  • Breakfast – FREE
  • Linen – FREE
  • luggage room – FREE
  • Towel – FREE

About Hanoi Phoenix Hotel

* Renovated in April of 2011, Hanoi Phoenix Hotel ideally situated in the heart of Hanoi's Old Quarter and surrounded by bustling shopping ancient streets. Hanoi Phoenix Hotel is one of the most beautiful and luxurious hotel in the center of Hanoi capital.

We want you to smile, so here's the "Hanoi Phoenix Hotel ": an unsurpassed central location PLUS a great price EQUALS incomparable value. For business or leisure, compare our rates, location and quality. We're confident you will be satisfied and look forward to having you stay with us.

The 20 clean, quite rooms are available with 24hrs hot water, private bathroom with modern bath tub) and come with fan and air-con, fridge, satellite TV, telephone access, WI - FI....

Housing warmly decorated, comfortable and contemporary accommodation with a sense of elegance, the hotel also features a traditional restaurant, stylish bar and free internet access in the rooms. Take advantage of the 24-hour reception, giving you the freedom and independence to experience your stay as you wish.

*The hotel is just a short stroll to the Hoan Kiem Lake and Water Puppet Theatre, near many Vietnamese and Western Restaurants, beside the ANZ bank.

*The super-friendly staff is able to advice you on the local sites of interest as well as help you book a variety of tours throughout the region.

*Travel Facilities:

- Tour organization to Halong Bay, Sapa among other places of interest.

- Visa application and extensions

- Trains/air ticket booking.

- Buses to Laos and Saigon (Ho Chi Minh City).

- Russian Jeep, motorbike, bicycle rental.

*FOR your convenience we offer free pick ups from Train Station, Bus Station to my hotel and we can arrange the airport pick up (to help you avoid being over charged by local taxi driver).

*** A minor Warning

Some Airport taxi drivers like to play a little game. When it comes to take you to the hotel they want the hotel to pay them a commission. If the driver claims that the place is full or whatever, don't believe what the driver tells you.

After bookings, please inform us of your flight number and arrival time through our email.

Location Information

We are located in the heart of the Old Quarter (43 Bat Su street, Hoan Kiem Dist., Hanoi. Please contact us and we can arrange to pick you up.

Important Information

Cancellation Policy

Customers can cancel their reservation free of charge up to 2 Days before arrival. After this date, charges will be applied by the property up to the full cost of the reservation. Deposits paid are non refundable.

Photos

Location

43- Bat Su Hoan Kiem Dist

Map of Hanoi Phoenix Hotel

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Guest Reviews

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I would recommend hanoi phoenix hotel thousands time over. There are many budget hotel with cheap rate, clean bathroom, decent bed, friendly staff and generous breakfast.

But what separate this hotel from the rest is the service level.

Let me tell you my story. I traveled alone to hanoi. That was my first time to visit vietnam. I was not accustomed to leave passport in a hotel. This is a common practice in vietnam actually. So when I left the hotel for the airport, i took it for granted that my passport is in my pouch

To my horror, when I wanted to check in, my passport is not there!

I called my hotel frantically as there is only 1hr left before my scheduled flight. It took 1 hr journey from hanoi to airport. I was totally terrified that I will miss the flight, gotta buy another ticket, miss my work, gotta be stranded in this foreign place alone.... arrrgggghhh...

But the hotel manager was very composed. He sent someone to give my passport to me. Free of charge!

A happy ending drama.

Being conscious about budget is one thing. But if you were in my situation, believe me, you will be glad that you choose hanoi phoenix hotel

Overall
5
Location
4
Cleanliness
5
Value
5
Facilities
4
Service
5

Have you stayed here? Write a review

*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 92% for this property is based on ratings provided by 46 guests.

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