Peopel, i was stolen in this Hostel (Che Lagarto Vina Del Mar). Someone broked my portable lock and stolen 100 dolar and one blue jeans. After that i said to owner of this hostel what had happen and he did nothing. He only said it was normal there and asked to me put bigger portable lock in my strongbox. Other girl was stolen too. The robber stolen money e jacket jeans of her. I called policy but they didnt found the robber once had 12 people there. I think nobody have to go there. Besides, the hostel is terrible mess. I mean, it is dirty, have many black beetle, and mouses. DONT GO THERE!!!!!
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Had a short, but great stay at Che Lagarto Hostel Viña del Mar. Felipe, the Manager, was very helpful and friendly.
I'll recommend it.
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hostel es very clean, new facilities and good breakfast.
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Diego Portales 131
Che Lagarto is the largest chain of private hostels in South America. We have hostels at all the best destinations and we pride ourselves on giving our guests the best experience possible. With more than 15 years under our belt, we currently have more than 20 hostels in 5 countries: Argentina, Brazil, Peru, Uruguay and Chile.We are located at 131, Diego Portales St. Miramar, Vina del Mar. Its a residential zone, a few steps away from Agua Santa Street, three blocks from Caf Journal Bar and near to El Reloj Flores and Caleta Abarca beach. You can walk to San Martn Avenue, where you will find the Casino, bars and restaurants. Directions to HostelFrom the Airport: You can hire a TRANSFER through the hostels reception. Another option, from Santiago airport, is to take a bus to the Bus Station Pajaritos and then another bus to Via del Mar.From the Bus Station (Vina del Mar): You can hire a TRANSFER through the hostels reception. Another option is to take bus No.7 or No. 97 in Arlegui Street (1 block from the bus station) and get off at Agua Santa St. and Diego Portales. Otherwise, you can walk through the bus station towards the sea, to reach the intersection of Valparaiso with Viana Av., walk through Agua Santa to Diego Portales 131 (half a block, on your right).Check-In: from 14.00 hsCheck-Out: until 11.00 hs* Half of the daily rate will be charged for late check out between 11:00 AM and 2:00 PM. After 2:00 PM a full daily rate will be charged. The hostel has luggage storage.Facilities- Breakfast Buffet Included (from 8:30 to 11hs)- Public Kitchen (from 8 to 01:00hs)- Computers with Internet access- Free Wi-Fi - Bar (coming soon)-TV Area-Towels (for Private Rooms only)- Cleaning Service- 24hs hot water- Lockers (Shared Rooms)- Touristic Information Facilities with extra charge:-Transfer in & out (To book a transfer, contact the hostel)-Tours- Bike Rental-Towels (for shared rooms)- Padlock (for the lockers)-Telephone cards- Laundry Service*Tours offered: City Tour in Vina del Mar and Valparaiso, Walking Tour in Valparaiso, Wine Tour in Casablanca Valley, Pub Crawl Vina del Mar and Surf class in Concon. Cancellation PolicyThis property has a 2 day (48hs) cancellation policy.Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.During special periods like Carnival, New Year and holidays:100% of the payment is required in advanceIf the booking is canceled 30 days before the check-in date, 70% of the deposit value will be refund.If the booking is canceled between 29 and 15 days before the check-in date, 50% of the deposit value will be refund.If the booking is canceled 15 days before the check-in date, there will be no refund.* Shared Dorm:Each reservation is for an individual bed, although you book the same number of beds as the room has, this doesnt guarantee that all the people are going to be in the same room.* Underage policyGuests under 18 years old are not allowed without their parents or responsible adult and they must stay in a private room.* Billing optionsWE ACCEPT CREDIT CARDS: VISA, MASTERCARD, MAGNA, AMERICAN EXPRESS AND DINERS CLUB* Exchange RateOur prices are defined in USD. The exchange rate used is not the daily one, because of the market variation. The exchange rate that we used is defined by Che Lagarto, the exchange rate shown on the website can change. Please visit our website for more information.* If the payment is made in Chilenean Pesos, we will charge 19% from IVA. Chilenean citizens cannot pay in Dolars. If the payment is made in Dolars the IVA will not be charged.
Special packages, Carnival and New Year. - During special periods or promotions the advance paid required in order to guarantee the booking should be the equivalent of its 100%. Cancellations: If the booking is cancelled 30 days before of the check in date, 70% of the deposit will be refunded. If the booking is cancelled between 29 and 15 days before the check in date, 50% of the deposit will be refunded. If the booking is cancelled 15 days before the check in date, there won't be a refund. The request for cancellation must be made directly through our site.
* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 79% for this property is based on ratings provided by 67 guests.