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Dorsett Regency Hotel Kuala Lumpur, Kuala Lumpur, Malaysia

Budget Accommodation > Asia > Malaysia > Kuala Lumpur > Budget Hotels > Dorsett Regency Hotel Kuala Lumpur

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Latest Review for Dorsett Regency Hotel Kuala Lumpur

This hotel was average, our stay here was pleasant and the rooms were both clean and spacious, the shower and mattress was also good. I did request a non smoking floor but it appears that most of the hotel allows smoking so those rooms were subject to availability and are therefore numbered. I did ask reception about an available non smoking room but they said this wouldn't be an option until a possible check out the next day at 2pm.

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Overall
4
Location
3
Cleanliness
5
Value
3
Facilities
2
Service
3

Read All Reviews for Dorsett Regency Hotel Kuala Lumpur

About Dorsett Regency Hotel Kuala Lumpur

Internet Access 24 hour reception

The Dorsett Regency Hotel Kuala Lumpur is a leading hotel with a great location in the city centre.

The guest rooms live up to this perception in size, decor and facilities. Our food & beverage outlets include Checkers - it offers variety of choice, quality food, service, attractive decor and ambience.

Cellinis - the Italian restaurant, offers great food and wine. The Windows Lounge - with its host of entertainment options and beverage. The gym and swimming pool, Business Centre and Esquire Club Lounge add value to our customers.

The level of service, delivered by trained employees in a friendly, interested and caring manner adds another dimension to the product. The hotel is seen as accessible, warm and user-friendly to the domestic & international visitor.

It is a hotel that the people of Kuala Lumpur are proud and pleased to have in the city. They enjoy utilising the food & beverage outlets in the hotel, they like the image of relaxed luxury, the warmth and friendliness of the staff and above all, the value for money pricing which is unmatched in the city.

Corporate and leisure customers are our largest market segments. They find the hotel to be an ideal destination hotel. At the start of Bintang Walk, in the heart of the city's finest shopping malls, eateries and entertainment centers, they appreciate the natural warmth & friendliness of our employees. They always find their needs met with no fuss by employees who are efficient and obliging.

Seminar and meeting organisers appreciate the 'can do' approach of our employees in meeting all their needs and wants. They appreciate the flexibility accorded to them.

The Government of Malaysia too is proud and confident in using The Dorsett Regency Hotel as its preferred hotel for meetings and accommodation.

Facilities

  • Restaurant
  • Luggage Storage
  • 24 hour reception
  • Travel Desk/Travel Info
  • Free Carpark
  • Nightclub
  • Internet Access
  • Lift / Elevator
  • Gym
  • Web access in Room
  • Air Conditioning
  • Concierge
  • 24 Hour Check In
  • Swimming Pool
  • Babysitting Service
  • Breakfast Not Included
  • Health Spa

Guest Reviews

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This hotel was average, our stay here was pleasant and the rooms were both clean and spacious, the shower and mattress was also good. I did request a non smoking floor but it appears that most of the hotel allows smoking so those rooms were subject to availability and are therefore numbered. I did ask reception about an available non smoking room but they said this wouldn't be an option until a possible check out the next day at 2pm. We were there just the three nights so it didn't bother me to much. The facilities were a bit of a downfall. But the staff were friendly. There are plenty of taxis hanging around, especially with the Carlton Ritz next door, we walked alot and the Jalan Imbi and Bukit Bintang monorail stops were just a short stroll. You would be better catching a taxi to further places including KL Sentral. I found the taxis here very cheap and though I felt we were probably ripped off on one occasion, paying 15 ringitt to get to the Hard Rock Cafe from the hotel and just 5 ringitt on the way home, it generally cost 5 ringitt to get to places in the city but sometimes more if you have baggage. Always ask for a price before hoping in.
In all, maybe a bit expensive I reserved the room for three nights at 684 ringgitt but payed over another 100 for taxes/charges upon check out. Not really a budget hotel for Malaysia.

Overall
4
Location
3
Cleanliness
5
Value
3
Facilities
2
Service
3

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 72% for this property is based on ratings provided by 1 guests.

Photos

Location

Address
172 Jalan Imbi Kuala Lumpur

Directions

You can find the hotel at the start of Bintang Walk, in the heart of the city's finest shopping malls, eateries and entertainment centers.

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