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Papaya Playa Tulum

My girlfriend and I went to Papaya Playa after staying in Cancun. We knew it was rustic, we even chose one with sand floors. But from the moment we arrived I felt slightly unwelcome. Some of the staff were very nice though.

Make a booking at Papaya Playa Tulum

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Facilities

  • 24 Hour Check In
  • 24 hour reception
  • Bar
  • Free Carpark
  • Luggage Storage
  • Restaurant
  • Travel Desk/Travel Info

Breakfast

  • Not Included

General

  • Tours Desk

Parking

  • Free Parking

Restaurant

  • A La Carte

Extras

  • Linen – FREE
  • luggage room – FREE
  • Towel – FREE
  • Breakfast – 6.00USD

About Papaya Playa Tulum

Simply the best and only affordable hostel on the beach ...... jump out of you cabin and relax on the white sand beaches and crystal clear Caribbean waters of Tulum.

Located in Tulum on the magical Mayan coast of the Caribbean, Papaya Playa is nestled amongst the trees, overlooking the white sand coast of the stunning Caribbean.

Papaya Playa is a small resort with 45 beach bungalows, restaurant and bar on 600 meters of beautiful beach front property. Our goal is to provide a relaxing and enjoyable environment for our guests with minimum environmental impact. The balance of the comfort of you our guest and our host is very important to us.

Meet tons of backpackers, and independent travelers, relax on our beds by the beach, sip a Pina Colada in our beach bar, relax on crystal clear blue waters, white sand beaches and feel free.

Once you arrive to our Property you will want to stay for at least 5 nights, you'll love it. CHECK IT OUT AND BOOK NOW!!!

This is the Property you are looking for if you want to feel the breeze of the ocean while you are sleeping, wake up and be in front of the white sand and blue color sea, and enjoy what Tulum is famous for. The best beach in Mexico, and one of the best in the world.

Our hotel caters to the guest seeking an alternative to big resort vacations. Our restaurant, bar and cabañas are surrounded by tropical plants and white sand walkways, creating a very informal and naturally ambiance retreat. With less emphasis on architecture we have created an environment where guests can rest mind and body and natures simple pleasures replenish the soul.

We offer simple cabanas with shared bathroom and bungalows with bathroom for groups.

Accommodation Information

Sand floor without bathroom, 1 double bed. 2 pax. 39 usd (7 beach cabins)

Concret or wood floor without bathroom, 1 doble bed. 2 pax. 50 usd (32 beach cabins)

Concret floor without bathroom, 1 doble & 1 single bed. 3 pax. 65 usd (4 beach cabins)

Concret or wood floor without bathroom, 2 double bed 4. pax. 75 usd (10 beach cabins)

Concret or wood floor with private bathroom, 1 double bed 2. pax. 100 usd (8 beach cabins)

Superior Quality Villas

Concret floor with private bathroom, 1 king size bed & 1 double bed. 4-5 pax. (2 villas).

160 usd

Wood floor with private bathroom, 2 king size bed. 4-6 pax. (1 villa).

160 usd

Concret floor with private bathroom, 1 king size bed & 2 double bed. 6-7 pax. (1 villa)

160 usd

Location Information

Overlooking the Caribbean sea, Papaya Playa is located on the beach of Tulum on the Yucatan Peninsula of Mexico. We are a short 1 1/2 hour drive from the Cancun International Airport. Papaya Playa is 4.5km south of the famous Tulum Ruins and 5.5 km north of the Sian Ka`an Bioshere Reserve on the same beach road. We are a 4km drive to the town of Tulum and the Riviera Maya Coastal Highway where its a 45minute drive to Playa del Carmen and an hour more to the city of Cancun. A one hour drive west from the town of Tulum will deliver you to the Ruins of Coba and along the way are fresh water Cenotes and a Spider Monkey Reserve.

PAPAYA PLAYA

KM 4 - 5 CARR. TULUM - BOCA PAILA

TULUM, Q. ROO, MEXICO

A.P. 179 C.P 77780

Important Information

Cancellation Policy

Customers can cancel their reservation free of charge up to 2 Days before arrival. After this date, charges will be applied by the property up to the full cost of the reservation. Deposits paid are non refundable.

Photos

Location

KM 4 - 5 Carr. Tulum - Boca Paila Tulum, Q. Roo

Map of Papaya Playa Tulum

Click here to enlarge map

Other Options Nearby

Guest Reviews

RSS

This is a Trusted Review. Why?

Here are my recommandations:

1) NEVER BOOK A CABIN IN PAPAYA PLAYA IN SUMMER; wait to see if the weather is good and deal the price of your cabin when you get there.

2) NEVER PAY MORE THAN 1 NIGHT IN ADVANCE; you won't get any refund if you're not satisfied.

When we booked our cabin at Papaya Playa, my girlfriend and I thought that we were going to sleep in paradise for a few nights. But in the end, the one and only night we spent there was closer to hell! I must admit that we were unlucky to check in a few days after a tropical storm. The cabins were damaged and the beds and sheets were humid. It was extremely humid and hot. The toilets and showers were dirty and had no intimity.

Even if we had booked and paid for 3 nights, we walked away after the first night to go and find a cheaper and more comfortable place (with A/C) in Tulum Pueblo. Even if we argued with the employees, they would not refund us a single peso. They seemed to feel sorry, but they told us they had strict orders from their boss not to refund anyone for any reason. It's sad that the owner only seems to think about short-term profits because the location is great and this probably is a nice place to stay when the weather is good.

Overall
1
Location
5
Cleanliness
1
Value
1
Facilities
1
Service
1

NEVER BOOK AND PAY IN ADVANCE FOR MORE THAN ONE NIGHT AT A TIME AT PAPAYA PLAYA! THIS PLACE IS NOT FOR EVERYBODY.
The place is really beautifully located. But beware. This is not an easy stay, especially when you go in the low season (june to august). They keep the prices high, even if the place is half empty. We booked and pay for 3 nights. Because of a tropical storm , they could not give us a cabin on the beach like promised, for obvious reasons, which is fine, you have to expect that in that season. So they put us in the jungle. The first night, it was so hot, they had to change us to another cabin because they was absolutely no air coming through and way to much insects plus the net had huge holes. They finally let us use a cabin on the beach, but everything was wet : the floor, the bed, the sheets, the net, the walls (no intimacy by the way, you see right through every cabin).
We explain to them that unfortunately, we could not stay for the other two nights, since we could not sleep neither on the beach or in the jungle. Even after we offered to pay for one other night THEY ABSOLUTELY REFUSE TO REFUND US, saying that we should have known what we got into!
The staff is friendly, they were really sorry, but still, they stick firmly to the house policy.
We lost 80$ and had the book another room in Tullum Pueblo.

Overall
1
Location
5
Cleanliness
1
Value
2
Facilities
2
Service
4

This is a Trusted Review. Why?

My girlfriend and I went to Papaya Playa after staying in Cancun. We knew it was rustic, we even chose one with sand floors. But from the moment we arrived I felt slightly unwelcome. Some of the staff were very nice though.
One night we came back from Downtown Tulum with some snacks for our hut, they were confiscated at the front desk. You are not allowed to bring in any outside food or drinks. They want you to eat all your meals at the overpriced (for the area) bar and restaurant.
Nice Beach though. Nudity is permitted.
The bedding consisted of a top and bottom sheet that seemed unwashed, two small, ratty pillows and a small fleece throw. I highly recommend picking up a couple Mexican blankets and putting the pillows inside tee shirts before resting your head.
There's a major problem with management. You are not treated as a guest but more like a controlled commodity. Its sad and frustrating.
Also we were unable to get warm water from the showers.

Tulum is great, if I come back I wont stay at the Papaya Playa. It has great potential, but I'm sure there's better value for comparable prices elsewhere!

Overall
3
Location
5
Cleanliness
4
Value
1
Facilities
2
Service
3

Excellent location - too bad it was cloudy when we were there.

Overall
4
Location
5
Cleanliness
4
Value
4
Facilities
4
Service
4

This is a Trusted Review. Why?

Absolutely wonderful paradise! The beautiful beach and there was only a few tourists. The staff was helpful. I have some difficulties to move, so they gave us another cabin, which was closer to restroom etc. Papaya Playa is close to Tulum centrum. Only 40 pesos by taxi.

Overall
5
Location
5
Cleanliness
4
Value
5
Facilities
5
Service
5

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 74% for this property is based on ratings provided by 35 guests.

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