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A&O Köln Neumarkt

Excellent Accommodation for travellers on a budget.

The location of the hostel is perfect. Traveling by foot to the Neumarkt is less than 15 minutes and from Neumarkt to the Köln Dom is another 15 minutes. The service staffs are all very friendly and helpful.

Make a booking at A&O Köln Neumarkt

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Facilities

  • 24 Hour Check In
  • 24 hour reception
  • Bar
  • Bicycle Hire
  • Bike Parking
  • Internet Access
  • Key Card Access
  • Lift / Elevator
  • Luggage Storage
  • Security Lockers
  • Towels
  • Travel Desk/Travel Info
  • Web access in Room
  • Web access in lobby
  • WiFi in lobby
  • WiFi in room

Breakfast

  • Not Included

General

  • Elevator
  • Hairdryer for Hire
  • Tax included
  • Tours Desk

In Room Facilities

  • TV

Parking

  • Bicycle Parking

Sport & Leisure

  • Cable TV
  • Games Room

About A&O Köln Neumarkt

The A & O Cologne Neumarkt is located in the south western part of the historical city center of Cologne. From here it is only a few steps to Neumarkt - the transportation hub of the city. The main metro and S-Bahn lines come together here. Even the main station and the Kölner Dom are only 2 subway stations apart.

The A & O Cologne Neumarkt has modern furnished single, double and multi-bed rooms with shower / WC and TV. WLAN/Lan is available in the whole hotel as well.

In the reception area you will find our 'Internet Corner' as well as the free guest safe. A bar in the lobby area offers nice atmosphere, low-priced soft drinks, beers on tap and a great selection of freshly mixed cocktails and snacks.

Parking in the hotel's own underground parking can be booked for a fee.

Information about our conference rooms and facilities are available on request.

Our Service:

-24h reception

-Breakfast buffet 6:00 till 10:00 am (weekends 7:00 till 11:00)

-Non smoking rooms

-Cable-TV in all rooms, free newspapers

-Free luggage room

-Free safe

-Check out till 10:00 am

-Check in from 15:00 pm

-Internet access , Wlan

-Underground parking (10 EUR/ 24h)

-Multilingual staff

-Ticket sales (walking tours, bus trips, theatres, etc.)

-Billard, kicker

-Lobbybar

-Bicycle rent

-Credit cards (Visa, Maestro, American Express)

CANCELLATION CONDITIONS

Until the day of arrival until 6 o’clock pm (local time hostel) free of charge. There is a cancellation fee of 100 percent of the first night, should the client cancel the room(s) after the aforementioned cancellation period or in a case of non-arrival. It’s the same for short-term bookings, within two days before arrival.

Any discounts or special offers booked through online booking engines are irreversible.

For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

- 8 weeks prior to arrival date free of charge

- from 55 days to 5 days prior to arrival date 50% of the agreed total price

- from 4 to 2 days prior to arrival date 75% of the agreed total price

- one day prior to arrival date 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Important Information

Conditions

CANCELLATION CONDITIONS
Until the day of arrival until 6 o’clock pm (local time hotel/hostel) free of charge. There is a cancellation fee of 100 percent of the first night, should the client cancel the room(s) after the aforementioned cancellation period or in a case of non-arrival. It’s the same for short-term bookings, within two days before arrival.
Any discounts or special offers booked through online booking engines are irreversible.

For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

- 8 weeks prior to arrival date free of charge
- from 55 days to 5 days prior to arrival date 50% of the agreed total price
- from 4 to 2 days prior to arrival date 75% of the agreed total price
- one day prior to arrival date 90% of the agreed total price

We will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Photos

Location

Mauritiuswall 64-66

Map of A&O Köln Neumarkt

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Guest Reviews

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This is a Trusted Review. Why?

Excellent Accommodation for travellers on a budget.

The location of the hostel is perfect. Traveling by foot to the Neumarkt is less than 15 minutes and from Neumarkt to the Köln Dom is another 15 minutes. The service staffs are all very friendly and helpful. Check-in and out is relatively no-frill.

I stayed in a 4 beds room and the room given had ample space to contain 4 people and their baggage. The ventilation and cleanliness of the facilities are commendable.

During my stay (Jan 2010), the price of internet is 1 euro for 20 minutes. If you bring along your laptop, the price of wireless internet is 1 euro for 1 hour. German styled breakfast is available from 8am - 10am for 4 euro.

The hostel is not without some problem. The card key did not work and it was only solved on the 3rd day. On the second day, the staff allocated 5 people to the 4-bed room. This was only resolved after 2 hours. I believed that the problem lies with the software the hostel is using might be buggy.

Overall, the problems I encountered did not affect the experience of my stay at the hostel. If ever I am back in Köln, I will be checking this hostel out again.

P.S. just 5 minutes walk from the Hostel is a club named Studenten Lounge. Do check it out.

Overall
4
Location
4
Cleanliness
4
Value
4
Facilities
4
Service
4

This is a Trusted Review. Why?

A great location, especially during the weeks before christmas, because of the christmasmarkets. Nice roommates. Everything (shower, toilet, etc.) worked and was clean. Facilities, like the posibility of leaving your luggage in the hostel after check-out, but before leaving Cologne, were perfect.
The service was sometimes a bit unfriendly. The A&O-people looked a bit bored (phoning with other people while helping us for example) and didn't greet everytime.

Overall
4
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
3

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 80% for this property is based on ratings provided by 49 guests.

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