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Hanoi Aurora Hotel

Fantastic hotel! I stayed there last time I was in Hanoi and I'll be staying there next time I return.

You'll be greeted with a cold drink on arrival by friendly staff. The hotel room is a decent size, and the bathroom is quite big by Vietnam standards.

Make a booking at Hanoi Aurora Hotel

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Facilities

  • 24 hour reception
  • Air Conditioning
  • Airport Transfers
  • Bar
  • Breakfast Included
  • Café
  • Currency Exchange
  • Free Internet Access
  • Hairdryers
  • Housekeeping
  • Luggage Storage
  • Restaurant
  • Tours/Travel Desk

General

  • Elevator

In Room Facilities

  • Safe Deposit Box
  • Tea/Coffee Making Facilities

About Hanoi Aurora Hotel

Welcome to Hanoi AURORA Hotel!

Our hotel is located in the area of 36 old streets in the center of Hanoi capital-Viet Nam. Hanoi AURORA Hotel is very convenient place -nearby many main attractions such as art galleries,shopping, restaurants, diplomatic public offices, the central post office, Airline office and railway station.

Hotel comprises 20rooms which are very clean and quiet. It offers international standard rooms with model decorations,

Room with window. Double bed , wooden floor, Dual split-type Air-conditioning, LCD television with cable, free ADSL & Wireless internet access with a private computer, Spacious bath-room.

Come and enjoy your stay in comfort at Hanoi Emerald Hotel where our professional and genuinely dedicated team is waiting to welcome you and ensure you have a memorable visit to Hanoi.

Important Information

Conditions

Cancellation condition:
+ Cancel the room 2 days before free of charge
+ 100% cancellation charge in case of No Show, no inform or cancel the booking on the date of arrival.

Photos

Location

109 Ma May Street Hoan Kiem Dist.

Map of Hanoi Aurora Hotel

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Guest Reviews

This is a Trusted Review. Why?

Fantastic hotel! I stayed there last time I was in Hanoi and I'll be staying there next time I return.

You'll be greeted with a cold drink on arrival by friendly staff. The hotel room is a decent size, and the bathroom is quite big by Vietnam standards. Room was tidy and clean, and breakfast is provided.

What makes this hotel so great though is the staff. I had a different hotel manager last time I was here, she's moved onto a different hotel, and the girl who replaced her was just as helpful and friendly. They'll book tours for you, organise trains or taxis if needed. They even let us have a shower when we returned in the evening to pick up our luggage after checking out earlier that day.

Overall a fantastic place to stay and you won't find a better place

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
5
Service
5

This is a Trusted Review. Why?

Great location, friendly and helpful staff. The rooms were small and the showers occasionally tempremental, but very happy with the room and excellent value for money.

Overall
4
Location
5
Cleanliness
4
Value
5
Facilities
3
Service
4

This is a Trusted Review. Why?

While the Emerald is a very nice little hotel in an excellent location, I did find fault with a few things. My deluxe room was not very deluxe. The ads say it has wooden floors, but they are actually imitation wood. The shower setup could be improved with a shower stall or curtain. The driver sent to pick me up at the airport was 1 hour late, and had no real good explanation. The free breakfast at the Emerald was only fair, and the coffee was quite ordinary by VN standards (I suspect instant?) I have stayed at better hotels in Hanoi - such as the Gia Thinh which is directly across Hang Bac from the Emerald. I agree with others who say that the manager, Xoan, is the very best thing about the Hanoi Emerald Hotel. All of the staff at the Emerald are very very friendly and accommodating.

Overall
4
Location
5
Cleanliness
4
Value
3
Facilities
4
Service
5

This is a Trusted Review. Why?

rose and family welcomed us like old friends and continued to treat us with great care and help thru our stay a most wonderful group of peopleand took abatch of cards to give to travel agents and friends on our return home

Overall
4
Location
5
Cleanliness
5
Value
5
Facilities
4
Service
5

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 89% for this property is based on ratings provided by 27 guests.

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