We have very recently returned form Egypt and stayed here for five nights the hotel bedrooms are very spacious and newly refurbished and had the best showers we had come across with no shortage of hot water.The rooms were kept clean.
Now Open! Queens Valley Hotel ... Exceptional Facilities & Service, 7storey marvellous architecture hotel built in a superb location representing a highperformance Landmark Nearby the river Nile and Luxor temple. Facilities/Amenities:58 superior luxury rooms cleaned daily and fresh bed linen and towels supplied clean, bright with private bath, hot and cold water, bathtub/shower, Central A/C, cable TV, direct phone, Central music system , mini bar, working desk, QueensDouble beds . There is a business center, concierge, free parking, conference and meeting facilities, Rooftop swimming pool&deck area.- 24 Hour Switchboard - Audio Visual Equipment -WiFi Internet access - Baggage Handling - Children\'s Play Area - Coffee Maker - Express Checkout - Exterior Corridor - Fax Service - Free Newspaper - RooftopPool&deck area - Hospitality Room - Hot Tub - Ice Machine - Kiddie Pool - Kite Surfing - Laundry - Lighting - Messaging - Microwave w/Charge - Multi-Lingual Staff - Non-Smoking Rooms - Recliner - fridge - MiniBar - Resturant/Bar - Secretary - Smoke Detectors - Wake Up Service - Working Desk *24 hour Roomservice* IN ROOM AMENITIES: -24Hour hot Showers-Central A/C- luggage storage - Deluxe Furniture -Central music system- Direct Dial International Phone Line - Minibar - Relaxing pillows - Satellite TV - Welfare Cover-Built-in closet-Workdesk&Chairs Happy Holidays! Hotel BenQueens...2010 ©
-Internet access(WiFi), -Maid service daily -Mini-bar Mountain view rooms -Private bathroom -Non-smoking rooms Telephone -Television (cable/satellite) -Toiletries complimentary -Wake-up calls
Youssef Hassan Street,infront of Egypt Duty Free S
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We have very recently returned form Egypt and stayed here for five nights the hotel bedrooms are very spacious and newly refurbished and had the best showers we had come across with no shortage of hot water.The rooms were kept clean.Breakfast was a bit of a gamble and depended on when you got there but we had freshly cooked omelete each morning but had to scamper arround asking for clean cups plates bread coffee tea etc staff a little inexperienced and disorganised - I asked for a capuccino and was given a frothy black coffee with no milk in it.The hotel seemed surrounded by very louder speakers calling people to pray so not the quietest place to stay.The hotel is still being built as the 5th 6th floor a building site but had no effect on our stay.The roof terrace what a fantastic possition with amazing views of luxor temple the west bank and the road to Karnak temple which is being discovered and restored, however the toilets on this floor where unusable as they needed cleaning I suspect they had not been cleaned for a very long time , unnecessary and poorly managed .The pool was larger then most for a roof pool but freezing the only other complaint was the loud piped music which you cannot get away from which repeats the same songs over and over again, and even when asked to lower the volume this was not done.The loungers have seen better days and needed new cushions. Great value for money excellent down town location but the hotel is let down by its poor management and lack of staff training - why have they let the top floor toilets fall into such an unuseable state when a good clean would be all it would take.
I booked this hotel through travelpoint with all credit card details etc on arrival I was alarmed to be shown another persons booking confirmation which had all this person credit details including secuirty pin is this a secure way of paying!
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 81% for this property is based on ratings provided by 27 guests.