I was a bit worried about staying in this place because I had read some very bad reviews about it after I had booked. But everything went fine for me. The lady who let me in had a reserved manner but was polite and friendly enough and explained everything that I wanted to know in detail.
Lowest price guarantee- We will not only match, but also give you a 5% discount on any price published. Please get in contact with us to update rates for online booking. Astley House is a comfortable fourteen minutes walk from the Minster & York city centre with many historic attractions.Astley House offers great value accommodation and it is only a 15 minute walk to the Minster & York city centre.All rooms are en-suiteFree wi-fi internet Free car park with limited spaces.(alternative free parking available opposite property 24 hours a day on cobbles outside church)Free coffee and tea making facilities in all roomsTV's in all roomsIron and Ironing board availablePlease note this guest house requires your time of arrival and LATEST CHECK IN is by 19.30 pm. Later check in can be arranged by making use of our secure self check in service. Valid debit/credit card details are required to secure all reservations. There will be no cancellation charge if a booking is cancelled before 12:00, 7 days before the date of arrival. If the booking is cancelled later, or in the case of a no-show, the entire stay will be charged. We may pre-authorise your credit/debit card, but you are welcome to pay by another method.
Valid debit/credit card details are required to secure all reservations. There will be no cancellation charge if a booking is cancelled before 12:00, 7 days before the date of arrival. If the booking is cancelled later, or in the case of a no-show, the entire stay will be charged. Astley House requires your time of arrival. Please check in between 18:00 - 19:30. LATEST CHECK IN is by 19.30 pm, if you are unable to provide Astley House with a time of arrival (we usually allocate a half an hour on either side of you specified arrival time). Later check in can be requested by phone or email by making use of our secure self-check in service. This service is subject to availability and there is usually a charge for using the self-check in service. Valid card details are required and all cards will be pre-authorised to the value of the booking/with a minimum amount of £50 (if the booking value is lower than this), when the cancellation policy comes into force at 12:00, 7 days before your date of arrival. Payment is separate from pre-authorisation and there is a charge depending on card type, for paying by card. Please ensure that you have enough funds available for pre-authorisation and payment, as failure to comply with these conditions breaks the contract and a break in contract will make you liable to pay the cancellation fee. Please pay in cash on arrival, if you wish to avoid the card service charges. Astley House does not provide towels in the bedrooms, but towels can we rented at only £1 per towel.
123 Clifton York
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I was a bit worried about staying in this place because I had read some very bad reviews about it after I had booked. But everything went fine for me. The lady who let me in had a reserved manner but was polite and friendly enough and explained everything that I wanted to know in detail. She asked me to sign short form of contract which also said something about paying for any damage caused. Just to be on the safe side, I quickly checked everything in the room and reported a few minor bits of damage (such as some broken coat hooks on the door) back to her straight away so that we both had an understanding that they had nothing to do with me, and she thanked me for telling her about them.
To put my "star" rating into perspective, I usually travel on my own and am looking for cheap, quiet, clean rooms and I don't mind them being very much on the "no frills" end of the spectrum. The room was indeed quiet (third floor, away from the street side), small but not tiny, the bed was comfortable without being too soft, and much to my surprise I didn't bump my head even once on the sloping ceiling. Reading lamp, telly and everything in the ensuite bathroom was in working order. If the price had been higher I might want to squawk about the low shower pressure and the grainy telly reception but at this rate I'm not complaining.
There was even room service (bed was made and bin was cleaned) after the first night but not after the second.
Breakfast is not included.
The place is a brisk 20 mins walk away from the centre and it's also on a bus loop with buses appearing to be fairly frequent though I didn't actually use them. An alternative, quieter walking route into town is along the river but only in the day time because, as the lady at Astley House told me, there is lighting only along part of the way.
The one thing that I did seriously dislike was the cancellation policy which specifies that they'll charge the full price if one cancels 7 days or less before the arrival date. I was quite ill before I travelled and had not noticed this when I booked. I had in fact assumed that all places listed on Travellerspoint had a 24-hour cancellation policy. It is clear in Travellerspoint's smallprint that this is the case "unless stated otherwise above" but maybe it would be even clearer if Travellerspoint were to amend this to simply refer to "above" without even mentioning any 24-hour policy? For people like myself anyway who tend to read smallprint only diagonally across the page?...
All in all, I'd have no problems with booking a room at Astley House again.
Thank you for your review, quntaandre. Regarding the cancellation policy, this is noted above, under the Important Information section. Any property that doesn't have a 24-hour cancellation policy will usually state so in their information, or at least they will mention it in the booking confirmation that is sent after a booking is made.
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Really good value in the basic attic room. Good friendlines and information from the host. Clean, comfortable, 15 min walk from city centre along the river.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 81% for this property is based on ratings provided by 24 guests.