This is a Trusted Review. Why?
What a joke! We show up on the Sunday night to find that the rooms we have booked have been reserved incorrectly... this means we can stay in dorms (we booked private rooms) or half of us could stay down the road in another backpackers. Someone there seriosuly needs glasses or a reading test completed. All we were offered is a cheaper rate (still a bit pricey) and the offer for a free drink in their bar.... hmmm not good customer service. To add insukt to injury, we were advised by this website that we did not need to book a parking space for our rental car. When we arrived there were no pakring spaces left, leaving us again in the learch. We ended up parking out the front in a dodgy park. Lets just say if I could of given no stars I would I of. Do not go here unless you want crap service, loud music playing all night and the possibility of a police raid in the morning.
We're sorry to hear about the problems you experienced when checking in at Brisbane City Backpackers. They were notified multiple times of your booking, and we've been working with them for a long time, so there's no reason for this to have occurred.
This is a Trusted Review. Why?
All staff very friendly and helpful, especially
karlie on reception.
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380 Upper Roma Street Qld 4000
Located in the city centre near the main Roma St bus & train station. We have a FREE internet lounge plus unlimited FREE guest wi-fi, FREE movie theatre with 5 movies daily and a fabulous roof top swimming pool. In addition, FREE and very effective job club, friendly pub, funky caf/bistro and just opened, our viewing tower offering 360 degree spectacular views of Brisbane the river city!
This hostel has it all.......
Open 6am to 11pm daily. 5 PCs no catches!
Yes yee-ha! FREE unlimited wireless as well.
All bookings made through this site, have temperature-controlled air conditioned rooms! Fresh linen and blankets are all provided. Our facilities are cleaned relentlessly and maintained to a newly refurbished standard.
FACILITIES & SERVICES
FREE viewing tower 360 degree spectacular views
FREE job club. No hidden costs finding work
FREE internet lounge and unlimited FREE wi-fi
5 FREE movies in our movie theatre daily
FREE pool table
On site pub. Entertainment 8 days a week!!
Caf/bistro. Great food real cheap!
Solar heated roof top swimming pool
Tanning lounges with million dollar views
Huge stainless steel self catering guest kitchen
Fantastic dining areas with wonderful views of the river city
FREE off-street car parking
Guest laundry, with washers/dryers/iron & board
FREE short & long term luggage storage
FREE travel planning & forward booking service
State of the art security & fire safety systems
FREE security deposit with reception
24hr check-in.fresh linen provided
We except Visa/Master/Eftpos cards
Brisbane City backpackers is committed to setting a standard above all competitors. Many of the services we offer at no charge will cost you your hard earned cash at other hostels.
We look forward to seeing you soon!
400mts from the Roma St bus & train station. We are in a safe part of the city centre. Our street has good lighting at night and the hostel is secure. Coles supermarket is conveniently located across the road with Southbank parklands, travel agents, cinemas and Suncorp stadium all just as accessible. The Queen St Mall is 10/15 minutes walk away but the best thing about our location is the view of the river city from the rear sun decks of our property.
In the interests of security, all guests are required to produce government photo ID on check-in. Persons wishing to stay in our backpacking dormitory accommodation are required to have with them, a full sized travellers backpack. A backpack is not required to stay in a single, twin or double room.
EFPOS & CREDIT CARD POLICY
Please be aware that Brisbane City Backpackers charges $1 for all card service transactions.
ARRIVAL TIME POLICY
Be aware that bookings stating a local arrival time, before 4am will be booked as follows. Example bookings made for the night of the 15/07/2012 arrival time 00:00-04:00 will infact have booked the night 14/07/2012, checking-out at 10am on the 15/07/2012.
In the interests of security, all guests are required to produce government photo ID on check-in.
Persons wishing to stay in our backpacking dormitory accommodation are required to have with them, a full sized travellers backpack. A backpack is not required to stay in a single, twin or double room.
* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 74% for this property is based on ratings provided by 99 guests.