We are simply the best hostel in Tamarindo, Costa Rica! Our friendly and knowledgeable bilingual staff, our clean private and dorm rooms, beautiful social area, 2 stocked up kitchens, amazing and tranquil garden, Wi-Fi throughout, bulletproof security and MOST importantly fun and enjoyable backpacke
We are simply the best hostel in Tamarindo, Costa Rica! Our friendly and knowledgeable bilingual staff, our clean private and dorm rooms, beautiful social area, 2 stocked up kitchens, amazing and tranquil garden, Wi-Fi throughout, bulletproof security and MOST importantly fun and enjoyable backpackers and travelers alike make our hostel their home away from home, come and see for yourself, you will not want to leave......where we offer peaceful, relaxing, and laid back atmosphere in the heart of a surfers paradise. We are just a five-minute walk from the central bus and taxi stop, the commercial district with its marvelous shopping, great restaurants, and rocking nightspots-- and one of the finest surfing beaches in all of Central America. We have everything shrewd travelers want:**Breakfast offered daily ** Cozy Private rooms with Private Bath with AC**Spacious Dorms with Bath inside of the dorms**Fans in the rooms and AC****Two spacious and fully stacked community kitchens **On site Laundry Service **Pool Table, Ping Pong Table, Football Table **Book exchange**Surf Boards Rentals and Lessons**Dart Board and Games**Two open community areas with rocking chairs, chaise lounges, and soothing hammocks**Free Wi-Fi throughout the compound**Community computer with Skype and Internet**On site discounted tour/shuttle and bus bookings, **Security Cameras and bulletproof security ... all composed with loving care for your comfort and pleasure in a breezy, tropical garden setting. Our grounds are locked to ensure your safety and peace of mind. Each guest receives a personal gate key, and can come and go at any time. Come and experience with our hostel the true relaxing, best, nicest and popular Pura Vida of Tamarindo, Costa Rica check in: 14:00check out: 11:00credit cards not acceptedbreakfast not includedcancellation policy: 48 hours
check in: 14:00check out: 11:00Your room will be on hold till 18.00PM, if you are planning to show up later, you MUST send us an email to let us know or the room will be given away. Reception is open from 7AM-23.00PM, IF you are planning to arrive AFTER 23.00PM you must let us know and we will be happy to wait for you. Thank you. credit cards not acceptedbreakfast NOT includedcancellation policy: 48 hours
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There was originally a group of eight of us, for who I had booked three rooms in total with an AC back in August for a stay in the middle of Christmas holidays for one night in Tamarindo.
I began getting e-mails from the owner after I had already made the booking, in which they said they were having difficulty accommodating us for only one night since we were taking up three rooms in their peak season, and for this reason they had to turn other people away. I understood what the owner was saying and offered to pay for two nights (but stay only one), so as to avoid losing the accomodation. There were lots of e-mails back and forth, in which eventually we ended up having to "compromise" quite a bit. Our stay was booked for the end of December, but I had already booked the stay in August. As Tamarindo is a very busy tourist location, it needed to be booked well in advance. Early December, we received another email in which the owner asked us if it would be ok for us to all stay in one room withou AC. Since it was so close to our stay, and I was afraid they would turn us away if I said No, I conceded and agreed this would be ok.
The beds ended up being extremely uncomfortable, and for paying two nights and staying one, i think we definately did NOT get value for money. We all slept very badly and all had to share one pretty ugly looking bathroom. In addition, the other people in the hostel were making lots of noise till 4 am, and we all had to get up at 5am the next morning. The receptionist tried to then even argue this was very good value even for a dorm style room.
I must say that I thoroughly disagree; although I agreed to the room after several e-mails at the time, I do not think there was much of a choice for us, and we definately paid more than the room was worth (US$40 per person for 8 people to stay in one room with very uncomfortable beds and no AC). Since I had originally booked three seperate private rooms with bathrooms and AC, there should have been a discount for us for this one room when we arrived, but there was not.
I would have to say I do not recommend this hostel to anyone. Our group travelled around a bit and got a very bad impression of Costa Rica, mainly due to this incident.
We are sorry to hear of the inconvenience you experienced after placing your booking for Hostel Pura Vida through Travellerspoint. Your booking was made based on availability and pricing uploaded by the management of the property and their agreement with us stipulates they are to honour all bookings as they come in.
Whilst we investigate this case more closely, we have decided to refund the deposit you originally paid as a goodwill gesture.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 85% for this property is based on ratings provided by 39 guests.