We found that the service in the hotel is really excellent. All the staff are absolutely friendly and pleasant. they were often kidding with our Son and we all had often fun together. Everything in this hotel we felt like our home. The breakfastt was excellent with Vietnamese delicous food .
Our hotel is located in the Old Quarter at the centre of Hanoi on narrow tree lined streets near Hoan Kiem Lake. There are many bars, restaurants offering local Vietnamese and international foods. Shoppers will be happy browsing through the small shops selling handicrafts, art, books, silk and so much more! Offering the airport picking up service at 18US$/ private 4 seated car (it takes one hour). We also organize tours around Vietnam: Halong Bay, Sapa, Ninh Binh, Ho Chi Minh City, Mekong Delta
The hotel location is also very convenient for visitors to go to the sites in the capital like Ho Chi Minh Mausoleum and Museum, Ethnic Museum, Temple of Literature, West Lake, Quan Thanh Temple, Tran Quoc Pagoda, Ngoc Son Temple, Women’s Museum, Art Museum, Army Museum, Cathedral, Opera House and Water Puppet Theater.
Visa service to another country and fast approval visa to Viet Nam
Restaurant service for breakfast
Safety boxes at reception
Laudry & dry – cleaning services
Airport transfer: 18$/way for a car 4 seats: 20$/ way for 7 seater car and 30$/way for a minivan
Foreign currency and Credit card exchange
Car, Motorcycle, Bike rental services
Flight confirmation for free
Flight, train, bus tickets booking services
Tours arrangements with the best services and competitive prices
Baggage storage for free and in safe
High speed internet and email services
Water puppet reservation
It just take 40 minutes from the Noi bai international airport. Although located in the center of the city, the Old Street Hotel or " Khach San Pho Xua " as it’s called in Vietnamese, is very comfortable, quiet and clean. We offer high standard rooms, a restaurant and attentive customer service. We take great pride in our very warm, friendly, honest and professional staff. Our accommodating manager is fluent in English, French and Vietnamese.
We are happy to assist you with your travel needs and can arrange tours to area attractions such as Sapa or Ha long Bay. We can also provide open bus tickets, flight and train tickets, flight confirmation, car, bike or motorcycle rental service, foreign currency exchange, visa service and visa approval service.
From Noi Bai International Airport:
Please give us your flight code and arriving time we will arrange to pick you up at the airport
When you arrived at the airport, you can take a taxi and it just take 45 minutes from the Noi bai international airport and the charge is normally $ 18 US for 4 seater car.
By Bus :
Local bus only 5.000 VND for fare
Minibus : 2 USD for fare
Customers can cancel their reservation free of charge up to 2 Days before arrival. After this date, charges will be applied by the property up to the full cost of the reservation. Deposits paid are non refundable.
No. 23, Ma May (Old quarter) Hoan Kiem
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Overall pretty good. Room clean apart from a few patches of mould on the ceiling but nothing to worry about. Staff very friendly and helpful - one was a little pushy about arranging my onward travel, but backed off once I explained why certain options he proposed didn't suit. Breakfast is the usual eggs & 'french' bread with banana and watermelon to the side. Not amazing but absolutely fine besides there's plenty of other options very close by.
Don't know if this is one of the infamous clone hotels with an appropriated name, as the glass entry doors and bedspreads still call it "Queens" something... No matter, it was fine.
My only gripe was the airport pickup seemed steep as there were 4 people in the car
this hotes is good!
We found that the service in the hotel is really excellent. All the staff are absolutely friendly and pleasant. they were often kidding with our Son and we all had often fun together. Everything in this hotel we felt like our home. The breakfastt was excellent with Vietnamese delicous food . The rooms are very comfortable, a large bed for sleeping, the aircon work well. The bathroom is very comfortable and really nice. We would like to say that this is a luxury mini hotel in Hanoi because we already stayed in another hotel before we moved to Old Street hotel. Strongly recomemd this hotel for all travellers come to Hanoi.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 89% for this property is based on ratings provided by 23 guests.