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Hotel AltDüsseldorf

Excellent location, average service, a bit overpriced (just like all other hotels in Dusseldorf). The building is rather old, however, and no expence was spent on renovation (room was of a two-stars quality) - at this price level I'd expected something better.

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Facilities

  • Bar
  • Breakfast Included
  • Business centre
  • Café
  • Free City Maps
  • Free WiFi
  • Hairdryers
  • Luggage Storage
  • Outdoor Terrace
  • Parking

Communications

  • Fax Service

General

  • Laundry Facilities

Sport & Leisure

  • Cable TV

About Hotel AltDüsseldorf

Hotel Alt Dsseldorf is situated in the historic district of Dsseldorf, just steps from the Burgplatz square. It offers comfortable rooms and a free breakfast buffet each morning.

The quiet rooms at the Hotel Alt Dsseldorf have a private bathroom and a TV.

The breakfast buffet in the hotel is served every day in the separate breakfast room. Furthermore, lots of restaurants and bars can be found within walking distance.

Free Wi-Fi is available in all public areas of the Hotel Alt Dsseldorf

The Heinrich-Heine-Allee subway station is just 40 yards from the Hotel.

**PLEASE NOTE**

Cancellation Policy:

* If cancelled or modified up to 2 days before date of arrival, no fee will be charged.

* If cancelled or modified later the first night will be charged.

* In case of no-show, the first night will be charged.

**Special Event conditions**

For the following fair periods we will apply special cancellation policies:

The booking has to be cancelled at least 7 days prior arrival, late cancellations and no shows will be charged for the first night stay

GIFA 27.06 - 03.07.2011

CPD 22-26.07.2011

CARAVAN SALON 26.08-04.09.2011

GDS 07-09.09.2011

REHACARE 20-25.09.2011

anuga 08-12:10:2011

A+A 17-22.10.2011

MEDICA 15-20:11:2011

BOOT 21-29:01:2012

METAV 28.02-03.03.2012

Pro Wein 03-06.03.2012

Beauty international 09-11.03.201

Wire and Tube 25-31.03.2012

Drupa 02-17.02.2012

Children and Extra Bed Policy:

This policy defines the possibility of accommodating children and the availability of extra beds. If you do not want to offer extra beds at all, please use the bed type no extra beds available.

* All children are welcome.

* All children under 11 years stay free of charge when using existing bedding.

* All children under 2 years stay free of charge for cots.

* All older children or adults are charged EUR 30 per night per person for extra beds.

* Maximum capacity of extra beds/babycots in a room is 1.

Important Information

Conditions

**PLEASE NOTE**
Cancellation Policy:
* If cancelled or modified up to 2 days before date of arrival, no fee will be charged.
* If cancelled or modified later the first night will be charged.
* In case of no-show, the first night will be charged.
**Special Event conditions**
For the following fair periods we will apply special cancellation policies:
The booking has to be cancelled at least 7 days prior arrival, late cancellations and no shows will be charged for the first night stay

Children and Extra Bed Policy:
This policy defines the possibility of accommodating children and the availability of extra beds. If you do not want to offer extra beds at all, please use the bed type no extra beds available.
* All children are welcome.
* All children under 11 years stay free of charge when
using existing bedding.
* All children under 2 years stay free of charge for cots.
* All older children or adults are charged EUR 30 per
night per person for extra beds.
* Maximum capacity of extra beds/babycots in a room is

Photos

Location

Hunsrückenstr. 11 Düsseldorf -Altstadt

Map of Hotel AltDüsseldorf

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Guest Reviews

This is a Trusted Review. Why?

Excellent location, average service, a bit overpriced (just like all other hotels in Dusseldorf). The building is rather old, however, and no expence was spent on renovation (room was of a two-stars quality) - at this price level I'd expected something better. Reasonably OK for a night or two, but for a longer stay go somewhere more modern.

Overall
3
Location
4
Cleanliness
3
Value
2
Facilities
2
Service
3

This is a Trusted Review. Why?

Booked two nights in ArtDusseldorf. Instead of this hotel, as soon as I arrived, I was moved to another hotel further away from the railway station that was my reason for staying there. That happened without being asked or even informed before. I was just notified that i would stay in another hotel.

To cut a long story short, the only ok thing was the breakfast.

Overall
1
Location
3
Cleanliness
2
Value
1
Facilities
2
Service
2

Travellerspoint Response

We apologize for the inconvenience you experienced at Hotel AltDüsseldorf. All the properties listed on Travellerspoint set their own availability, so they are contractually obliged to honour the bookings made through our site. It is very disappointing to hear that Hotel AltDüsseldorf moved you to a different hotel without explaining why. We are getting in touch with Hotel AltDüsseldorf to find out what went wrong and to ensure this does not happen again. We have also organized a refund of your booking deposit.

This is a Trusted Review. Why?

Very nice/pittoresque area, but MUCH noice from the street and some other guests.
One of the beds had an awful matress, the other two were fine.

Perhaps it would be smart to have telephone number and adress on the reciept (printed from the internett booking)?
We had trouble finding the hotel since we hadn't checked the adress properly enough. Had to ask many taxi drivers before one knew approximately where it was. We ended up at the police station to ask for directions...

Friendly staff.

Overall
3
Location
3
Cleanliness
4
Value
4
Facilities
1
Service
4

This is a Trusted Review. Why?

We arrived at the hotel, checked in and were taken for a 5 minute walk away to a nearby apartment. The apartment hadn't been cleaned properly since the previous stay. We had booked a double room and when we entered we found a single bed and a pull out couch. The couch was difficult to assemble and there was no clean covers for the spare single duvet. The shower was nice, very powerful. Breakfast was superb, the best thing about the hotel. Too pricey for what was offered. Not overly friendly staff. Wouldn't go back or recommend it to anyone.

Overall
2
Location
1
Cleanliness
1
Value
2
Facilities
1
Service
1

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 79% for this property is based on ratings provided by 13 guests.

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