Hostels Terms & Conditions
1. Arrivals and Departures
New arrivals can check into their rooms after 12:00 am each day. Guests may arrive earlier and leave their luggage at the hostel but access to rooms will not be granted until after 12:00 am. Departing guests must remove all their belongings from their room, and check out, at 11am. After this time guests may make use of the luggage storage facilities but all possessions must be removed from the dorm/room.
2. Check In
You do not have to be a member of any organisation to stay in hostel however we do require that some form of valid photo identification is presented upon check in, preferably a passport, I.D. card or driving license.
3. Room allocation
When booking dorm beds in dorm rooms, we cannot guarantee that you will all be staying in the same room. We suggest booking private rooms if you don't want to be split.
4. Room Keys
Upon check in, guests will receive a room keys (if needed) for access to both the hostel and their room .
5. Check Out
Check out is at 11am. In case of late check out, you will be asked to pay for an extra night.
6. Age Restriction
Bookings cannot be accepted from any person under the age of 16 unless they are accompanied by an adult (over 18). Guests who wish to bring their children under 16 years of age must book whole dorms or private rooms. Unlike some hostels we do not have an upper age limit. Most of our guests are backpackers in the 18 to 30 age range. Please be aware that you may be assigned a top bunk!
7. Cancellation/No Show
If you have not notified by email our Hostels at firstname.lastname@example.org or email@example.com at least 72 hours in advance of your arrival date. Home hostels reserve the right to charge your credit card for the amount for your first night stay.
8. Guest Behaviour
The comfort, safety and security of our guests is of paramount importance to Home hostels. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostels premises and will not be offered a refund. Guests are expected to respect other guests, staff, local residents and property.
Smoking is not permitted. Any guest found smoking within the building will be asked to leave the premises immediately and will not be offered a refund. A smoking area and ashtrays are provided in the smoking area for guests who wish to smoke.
10. Drug use
Drug use is illegal in Ukraine. Any guest found using drugs within the building will be asked to leave the premises immediately and will not be offered a refund.
11. Alcohol consumption
Alcohol consumption is not allowed in our hostels.
12. Personal Property
Guests may use secure lockers for laptops and small valuable items (located in each pod bed or at reception or the luggage room .Home hostels accept no liability for the loss, theft or damage to property however sustained or caused. Please bring a padlock to use with your luggage & backpack.
13. Home hostels' Property
Guests will be expected to reimburse Home hostels for any damages caused by inappropriate behaviour during their stay.
Except in relation to death or personal injury caused by our negligence, Home hostels liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.
15. Your Information
Home hostels shall only store and use information you supply to us or which is supplied to us for the purposes of carrying out our contract with you and to inform you of other services and offers which we make available from time to time. If you do not wish to receive such information please let us know by emailing us at: firstname.lastname@example.org or by writing to us at 12/4 Lepkogo str. Lviv, Ukraine. 79000
16. Errors and Omissions
Any omission or error in sales literature, web pages or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.
All bookings are subject to availability and Home hostels reserve the right to decline any booking at its discretion.
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