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Castle Tam Hostel

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We're in the heart of lively, upscale San Pedro, only 400 meters from the University of Costa Rica and the student nightlife of Calle de la Amargura. Our newly renovated hostel is 10 minutes by bus from downtown San Jose and walking distance from San Pedro Mall, three supermarkets as well as many restaurants and bars.

Our 14 rooms are a mix of dormitories and private rooms with WiFi all throughout the hostel. We have two full kitchens with plenty of fridge space for your food. If you do not like to cook there is also front door delivery service from nearby restaurants. You can hang out with fellow travelers in the interior courtyard, watch students pass by on the outside terrace or if you just want to chill enjoy one of our two TV rooms. No laptop? No problem. We also have three Internet connected PCs so you can upload all of your photos from the beach.

San Pedro is a safe, stylish neighborhood in San Jose so we enjoy taking our guests out for movie nights, skating, city walks and pub crawls on Calle de la Amargura. The University District is close enough to ensure there are always activities going on but with the hostel being a few blocks from the main highway you can also get a quiet night's rest.

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Highlights

  • Free Breakfast
  • Free WiFi
  • 24 Hour Check-In
  • Free Parking
  • Airport Transfers
  • Kitchen Facilities
  • Linen Included

Important Information

Please Note:
Check in time: 24 hours
Check out time: 11.00 am
Payment Method accepted: Cash, PayPal

  • Reviews
  • Photos
  • Facilities
  • Map
  • Streetview
Great 83%

I rented with my friend a $32 double room with private bathroom. I don't recommend this hostel because of the treatment of the owner when you write him to complain about something: he starts to argue with his customer and defends his lazy staff.
Since the fist day my bathroom and bedroom were dirty: the tile had fungi, the water formed pools in the shower, and the bathroom was wet all the time, since our arrival, and we didn't used it; the sink was disgusting and there were hair everywhere in the shower. The sheets were dirty too, and looked a little bit dingy but i wouldn't care about that if the staff would wash them before renting the room, when i used them they threw off more dust. Besides, the room needed a serious cleaning: i couldn't unpack because the closet was dusty and the floor, too, i didn't walk on my own socks in the room because of that. Everything was disgusting, i was paying $16 daily (an intermediate price, was not cheap but wasn't luxury) and i wasn't staying in a clean room, i got sick on the last days because of the dust.
When i wrote to the owner (because he doesn't live in Costa Rica, and i didn't know in my two first days who was in charge on my staying), he told me: "Si es tan delicada te puedes quedar en un hotel de cinco estrellas por $200 cada noche. No somos hotel, somos Hostel. Ofrecemos habitaciones en un precio muy bajo con servicios limitados. Las personas, menos ustedes, saben esto. Hay un hotel aquí cerca por $100 cada noche. No somos el Hilton, o Four Seasons, y no están pagando esos precios." I must say that I am salvadorian and I, as the guest, had to write him in english because the big entrepeneur didn't speak spanish, that was the only message when he made an effort to talk in spanish, and was insulting me.
When I insisted on my point because I fell really but really mistreated, he answered: "If the problem with your room was bad enough you could have emailed me and I would have passed the message along. Everyone had a different standard of cleanliness. My staff nor I do not know there is a problem until someone brings it up. You could have also paid a lot more money to stay at a hotel. Perhaps you should consider doing that next time. I'm going to talk to Hassan -one of the managers, i saw him only one day in a week- later and you are welcome to leave today. I will tell him you can have the money you paid back for this evening. But this is just for you since you seem to be the only one with a problem. There are other hostels in the area and he can help you find them." I couldn't believe that the owner, who i paid for six days, was expelling me when the only thing I did was complaining with him about the services they offer, don't bring and I was paying.
After that, i checked the other rooms and bathrooms, some of $10 the night with shared bathroom, and i realized that were clean, were washed every day. My conclusion is that they haven't rented that room on weeks or months and when they do, don't care about if is clean or not. On my last day, the bathroom was a little bit clean, but the fungi and the hair was there again. My bedroom was the same, maybe they thought that it was no important if i was leaving that night.
The owner of this hostel can't have the control of his business seriously, the staff is not responsible and don't attend this type of demands. He also can't control his emotions with the guests. I was hurt by him and he never apologized. I wouldn't be back there, i wouldn't recommend someone else, it was a terrible and painful experience.

Overall
2
Location
3
Cleanliness
1
Value
1
Facilities
2
Service
1

This is a Trusted Review. Why?

The guy who attended us on arrival was nice and polite, but the room was very dirty. The toilet hadn't been cleaned before our arrival and the sheets were not clean. We had a double room with private toilet. Very dirty and far away from the centre. I do not recommend it. Also overpriced for what they offer.

Overall
1
Location
2
Cleanliness
1
Value
2
Facilities
2
Service
4

This is a Trusted Review. Why?

The hostel is a great place to take a rest near the downtown in Costa Rica. Near the hostel there are a lot of ways to move to the most interest places in Costa Rica.
If you wanna meet many people of different countries of the world, this hostel is a excellent idea for that.
And it's a cheap and secure place.

Overall
4
Location
5
Cleanliness
3
Value
4
Facilities
5
Service
4

Staying at Castle Tam was a joy! The location is in a great district, very close to bus stations grocery stores, the mall, banks and bars! My boyfriend and I took a bus to Cartago for dental work daily for less than a dollar and the bus ride was around 30 minutes. Bus rides to San Jose the capital are less than 50 cents and the bus ride is less than 15mins from the bus stop nearest to Castle Tam. Castle Tam host an array of unique long term guest and Jesse( my boyfriend) and I really enjoyed hanging out and getting to know them in the Castle Tam bar. The Castle Tam bar is conveniently located and the prices are best in San Pedro, plus you can't find a better bar keep in 100 miles radius. When you visit the bar don't forget to ask for a Gatorade, just a little drink recipe I left behind. We also enjoyed the weekly watching of Community and The Office in the bar and American football on the weekends. Jon the owner is super helpful, even pointing us in the right direction for other hostel around the country that we could visit while on our 2 week stay in the country. This was my first experience in staying in a hostel and I can say I was happily surprise. The house is clean and everyone is so helpful in getting you anything you might need. If I had one complaint it'd just be some of the surrounding neighbors car alarms that seemed to be super sensitive, but I had ear plugs and that solved that problem. Jon also sells ear plugs in the Castle Tam store. I must say we really felt we were staying amongst friends. I also can not say thank you enough to Jon and the Castle Tam staff for not only making our stay very enjoyable but also mailing our laptop back to us when we accidentally left it behind. I can't imagine many people would take the trouble Jon did to get it back to us and as quickly as it did get to us( less than 2 weeks). Jesse and I will be returning to Castle Tam hopefully in the near future as we had the most wonderful time.

Overall
4
Location
5
Cleanliness
4
Value
5
Facilities
5
Service
4

This is a Trusted Review. Why?

John, the owner, was more than helpful with everything, and a great host. Price and location were great, and the hostel was surprisingly quiet at night. My only real complaint about the place was much of it seemed unfinished, or under construction. Lots of half finished areas in the place. That, to me, seems like a temporary condition which will only improve over time. Not anything that would keep me from staying there, if I'm ever in San Jose again. The helpful and friendly host and staff more than made up for the work in progress. Overall, a strong recommendation.

Overall
4
Location
5
Cleanliness
2
Value
5
Facilities
4
Service
5

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Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travellerspoint is not responsible for any inaccuracies in the photos.

Hotel Amenities

  • Adaptors
  • Airport Transfers
  • BBQ
  • Book Exchange
  • Breakfast Included
  • Café
  • Common Room
  • Currency Exchange
  • DVD's
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Hairdryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Kitchen
  • Linen Included
  • Lockers
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Parking
  • Tours/Travel Desk
  • Towels Included
  • Wheelchair accessible

general

  • 24 Hour Security
  • Laundry Facilities
  • Mini-Supermarket
  • Towels for Hire

laundry

  • Washing Machine

communications

  • Postal Service

parking

  • Bicycle Parking
  • Free Parking

entertainment

  • Board Games

inroom facilities

  • Reading Light
  • Safe Deposit Box
  • Tea/Coffee Making Facilities

sport& leisure

  • Cable TV

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Travel Guide

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Travellers' guide to San_Jose_(Costa_Rica)