Left with a bit of mixed feelings about this place; on the surface of it, the facilities are top-notch, but half of them were broken down while we were there. In particular, only one shower was available in the entire building.
We are a new, low-frills hostel located on Victoria’s Great Ocean Road, only a 10 minute drive from the iconic Twelve Apostles. Since opening in late 2009 we have provided an exceptionally clean, very safe and sociable place catering for the basic things our guests need on their Great Ocean Road road-trips.
However, above everything else we recognise the thing that our guest’s really, reeealllllyyyy want is maximum “bang for their buck” (value for money). So, based on that we have shaped our business to let us deliver on one, simple promise - to be the best value, low-cost, roofed accommodation provider on the Great Ocean Road! And to help with that, we continue to drive our normal bed prices to levels that are as low as we can make, plus cook-up some quirky specials for October...
1. The TBB (Twelve-Buck-Bed). We will make one random TBB bed available every night, for the eye-wateringly low price of $12.00. As you should expect, there are a few Ts and Cs linked to this offer (for example, the TBB MUST be booked through this site on a ‘first come, first served’ basis. Once a TBB has been booked, we cannot reload more TBBs onto this site). And why $12.00? Twelve Apostles - Twelve Dollars. We think it kinda' makes sense.
2. We have also come up with an awesome $18.00 meal-and-drink deal, with our local pub. Available exclusively to hostel guests, this deal provides incredible savings (almost 45%) on food and drink combos that allow you to enjoy a full-on main meal, with a drink, at pre-Y2K prices. (Details from reception.)
3. And guests staying on a Friday or Saturday night can take advantage of our free late (midday) check-out. (Details from reception.)
Like we mentioned above, we run a hostel that provides the important things guests need, and the cool things they want. We are constantly exploring funky new ways of delivering the best value we can, and love attracting solid rankings and reviews reflecting that. (In fact, we encourage you to read other guest’s reviews: see what they think about our place. We reckon their comments paint a pretty decent picture of how things roll.)
So if you are hunting for really, really well-valued accommodation on the Great Ocean Road, drop in and say Hi. We would love to host you under our roof for a night or two!
(PCH) INTRODUCTION. While we understand that most of this sort of official information is bland and boring, we also strongly recommend you take the time to read it before you hit the road... especially the House Rules (and FAQs, if youd like to pick up a little local knowledge). And while we believe that theres nothing within the Hostels House Rules that are at all peculiar when it comes to the usual expectations of backpackers and independent travelers who frequent Hostels, if youve got any questions - please contact the Hostel directly.
(PCH) RECOMMENDATION ABOUT ESTIMATING YOUR ARRIVAL TIME AT THE HOSTEL. Port Campbell is uniquely situated close to the western end of Victoria's Great Ocean Road, about a 10 minute drive west of the iconic 12 Apostles. Most nights - just after sunset - we normally see an influx of travelers arrive in town, seeking accommodation (especially so during the summer and autumn months) and most people have not booked. So, we believe you will understand that pressure to provide accommodation rises steeply most nights, around sunset.
(PCH) HOUSE RULE 1: WE GUARENTEE YOUR BOOKING FOR 60 MINUTES AFTER YOUR NOMINATED ETA. Port Campbell Hostel guarantees your booking for one hour (60 minutes) after your nominated Arrival Time (ETA) and asks that, if you feel you may arrive at the Hostel later than 60 minutes after your ETA, contact us to let us know. Either phone or email. If you do not make contact with the Hostel, then arrive LATER than 60 minutes after your ETA, the Hostel (a) retains the right to return your booked bed(s)/room(s) back to the market, for sale at rack rates, but WILL (b) allocate you alternative bed(s)/room(s) within the Hostel.
(PCH) OUR COMMENT ABOUT ESTIMATING THE TIME IT TAKES TO DRIVE THE LENGTH OF THE GREAT OCEAN ROAD. Many guests underestimate the time it can take to drive westwards, on the Great Ocean Road (that is, if you are driving west, towards Port Campbell, on the GOR). While the GOR is only a reasonably short driving distance on maps, there are dozens of natural attractions you may wish to stop and see along the way. So, please consider that point as you plan your drive and, therefore, when you calculate your estimated Arrival Time.
(PCH) HOUSE RULE 2: CHECKING-IN. The Hostels check-in counter generally opens at 5.00pm every day, and (normally) remains open until around 8.00pm. A later check-in time is permitted as long as you request that with the Hostel Manager, either via email or phone.
(PCH) HOUSE RULE 3: CREDIT CARD FACILITIES. The Hostel accepts VISA and Mastercard credit cards, if you wish to settle your account using this method of payment. Note that, from 1 December 2010, credit-card transactions will attract a surcharge of 2%, applied to the total cost of accommodation.
(PCH) HOUSE RULE 4: ISSUING OF KEY-CARDS. Hostel guests are issued with a key-card that permits access to their room and after-hours access into the Hostel. Key-cards are issued upon payment of an AUD $10.00 cash bond, which is fully refunded when the key-card is returned and as long as the guests behavior in the Hostel was acceptable during their stay.
(PCH) HOUSE RULE 5: KITCHEN OPENING HOURS. We do not want want anybody to burn the Hostel down when cooking. So, for safety reasons, power to the Hostels hard-wired cooking amenities (e.g. ovens, stove-tops) is automatically supplied from 5.00pm-10.30pm, and in the morning from 8.00am10.00am when requested. Portable kitchen cooking amenities (e.g. toasters, kettles) can be used at all times.
(PCH) HOUSE RULE 6: OUTDOOR GRILLS/BBQs OPENING HOURS. For similar reasons as outlined above, we will turn on the gas supply to the Hostels outdoor grills/BBQs when requested from 5.00pm10.30pm and in the morning from 8.00am10.00am (again, when requested).
(PCH) HOUSE RULE 7: HOT WATER SUPPLY TO THE HOSTELS SHOWERS. To help minimize noise inside the Hostel, hot water to the Hostels showers is only available from 7.00am10.00am and 5.00pm10.30pm. No hot water flows to the Hostels showers outside those hours.
(PCH) HOUSE RULE 8: CHECKING-OUT. Check-out from the Hostel is 10.00am sharp, unless you have made prior arrangements with the Hostel.
(PCH) HOUSE RULE 9: HOSTEL CLOSED FOR CLEANING BETWEEN 10.30am-4.30pm EACH DAY. The Hostel is closed between 10.30am 4.30pm each day to everyone except guests who have paid to stay consecutive nights.
(PCH) HOUSE RULE 10: NO SHOWS. The terms and conditions of your booking allow the Hostel to charge your credit card for the balance of the cost of your accommodation if you fail to show (a no-show). If you are not going to fill your booking, contact the Hostel directly to inform us of that, either by phone or email. Otherwise, the Hostel will charge your credit card to the extent permitted by HostelWorlds terms and conditions relating to no-shows.
(PCH) FAQ 1: Alcohol-where can you buy beer, wine and spirits in Port Campbell? From either the Port Campbell Hotel (can sell off-licence liquor until 11.00pm), or the general store.
(PCH) FAQ 2: How reliable is cell (mobile) phone coverage? From experience, only Telstra provides consistent and reasonably reliable reception along the western end of the Great Ocean Road, and in Port Campbell (with Optus providing better coverage as time goes by). Other phone network providers for example, Vodafone, or the 3 network normally offer poor reception at this end of the GOR.
(PCH) FAQ 3: Where can you buy groceries in Port Campbell? At the small general store on the main street of Port Campbell. It is normally open from around 7.30am-7.30pm, though its hours of operation vary depending upon demand. While it carries a reasonably large range of products it does not carry as much stock as you would expect to find in a major supermarket.
(PCH) FAQ 4: Where can you buy fuel (aka: petrol, gas) in Port Campbell? There is a fuel station located in the villages main street. It is open from 8.00am-8.00pm, 365 days of the year.
(PCH) FAQ 5: Are there any good walks around Port Campbell? Yes. The 'Discovery' walk, to the immediate west of the village, is a 4km round-trip (allow 1 hours) that is suitable for all fitness levels. It takes you along the cliff-face on top of Port Campbell Bay, offering exceptional views of the Southern Ocean and brilliant views east, along the coastline towards the 12 Apostles. It's an excellent, short walk that, depending on the weather, can really highlight the power of the Southern Ocean!
18 Tregea St Port Campbell
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This is a Trusted Review. Why?
Left with a bit of mixed feelings about this place; on the surface of it, the facilities are top-notch, but half of them were broken down while we were there. In particular, only one shower was available in the entire building. Communication about this was good, but I don't understand why fixing it would take as long as it did. Downstairs area was very uninviting, with harsh light and the TV very central (and loud), meaning you could either try to ignore it, or just head somewhere else.
Apparently a very popular hostel for big tour groups, as half the fridge space was reserved for them.
Loved the toilets, where water for washing your hands is reused for filling the tank (at the same time raising awareness of just how much water goes into a tank!)
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 89% for this property is based on ratings provided by 453 guests.