Singapores Most Awarded Hostel! We hear you! And so the biggest highlight of our 3rd edition to the Rucksack Inn family, we have NO stairs! Just step right in, roll those luggage into the comforts of our home. Soak right into the social atmosphere that we have created at our living space - a definite meeting point with other travellers.
We know the heat and humidity of our little hot spot here in Asia, so we have added lush green features to bring in the rainforest concept, and renew our technology (since we are in the urban jungle), say no to PC and hello to iMac =) So check in now and check us out.
Terms and Conditions: Our reception runs 24hourly, so if you have an early flight, you may check in early and use our facilities or you can leave your bags with us whilst you head out to explore the city. If you have a late flight or bus to catch on the day of your checkout, you may leave your bags with us at no additional cost.
Policy regarding children: In consideration for all guests, travelers with children below the age of 12 are advised to book into private rooms or book the entire dorm.
Cancellation/No Show Policy : In an event of a cancellation within 48 hours of your arrival date or a No Show will result in a charge of the first night to your credit card.
We will keep the room/bed for you for 3 hours from the stated time of arrival. After which it will be released. If there is a delay in your itinerary, we would appreciate if you could let us know through phone or email.
Due to the limited capacity at our Inn, priority reservations will be given to tourists.
Most of the backpackers hotel i checked online in singapore wont allow kids below 12 years old. I am glad that the management allowed us to check in my daughter who is 11 years of age. It was such a relief having them consider her. The management answers our emails right away. During our stay, everyone was so welcoming, especially Ed (our kababayan), who helped us with so many directions going to tourist spots, Serena is a nice and bubbly woman, and sam, he call himself, simple sam (because he is). upon arrival, Ed welcomed us and showed us our room. It was a 1 double-decker for the kids and a queen sized bed room.The aircon functions very well, bed is comfortable, they have TV and a DVD player inside the room but, the TV can only be used with the DVD player. There is a tv in the common room which is connected to cable and you can also watch movies there, since they have a collection of DVD movies with the latest dvd releases. They have bread with choices of spread: peanut butter, strawberry jam and butter, choices of coffee (and cream), tea. It is supposedly for breakfast but actually, you can eat all day since it is open the whole day! they have a water dispenser though water is potable anywhere in singapore. you can also use their fridge, and if you are going to put something inside, they have a sticker for labels in the ref and you can label your food. There is a separate toilet and shower areas. 3 each on the side. Their restroom have hot and cold showers with body soap and shampoo provided. The place is very clean since they have a cleaning lady (Theresa) who comes in everyday at 8 or 9 am. She is very friendly and makes sure that the place is spick and span! My only concern is regarding payment, you pay 10% online through credit card but they ask for your card verification code which could be used to charge from your credit card. There was no problem with the payment but for security purposes the card verification code should be for the owner only. I suggest they improve there site with regards to payment but all in all we recommend and will definitely come back and stay here if we go back to Singapore.
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