In this electonic age the excuse of not receiving an email notification of the cancelation of part of a booking is not acceptable. Added to this the fact that the cancelation was for the second and third nights and that notification was in fact more than 24 hours before the time.
Welcome! We are located in the heart of the bazaar of the old city, 2 minutes from Jaffa Gate, 2 minutes from the Church of the holy Sepulcher, 2 minutes to the old city markets, and just 10 minutes from new city and night life!NEW NEW.... WATCH PREMIER LEAGUE, SERIE A, LA LIGA, LIGUE 1, CHAMPIONS LEAGUE, UEFA CUP.F 1, RUGBY, WWE...... MUCH MUCH MORE SPORTS FOR FREE FOR OUR GUESTS...We offer comfortable home atmosphere T.V. room with satellite T.V., a clean kitchen with utensils, cosy single, double, family rooms that can accommodate up to 5 people. Hot water is available 24 hours per day in the shower cabins. We always have clean sheets, blankets and pillow covers. Heating is provided in winter while Coolers operate in summer. Free tea,coffee and hot chocolate are offered daily for our customers.We have Private lockers which can be rented by our customers to keep their sensitive documents secure & safe are available.We offer laundry services that include washing and drying in modern machines at low costs. Internet usage is available at discount rate. Arrangement of tourists trips to various cities and ancient historical and religious sites within our country can be booked in high tourist seasons. Reservations for taxi service from Jerusalem to all around the country is available.Check in time after 10:00 A.M. Please be aware that payment is upon arrival at ourHostel in cash , and that all credit cards are notaccepted... -IMPORTANT:- -Cancellation must be made 48 hours before check in date or you will be CHARGED..... We are your home away from home.Our motto isWe are at your service!nous sommes a votres services...
David ST.29,Jaffa Gate,Jerusalem P.O.BOX 19084
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Honestly? I'd say avoid this hostel, you can find much better for the same price in the same location. It's a tiny place that doesn't offer much in terms of facilities, the staff isn't very friendly and the atmosphere isn't great.
This is a Trusted Review. Why?
In this electonic age the excuse of not receiving an email notification of the cancelation of part of a booking is not acceptable. Added to this the fact that the cancelation was for the second and third nights and that notification was in fact more than 24 hours before the time. My impression of wanting to get as much as possible from guests was strengthened when on a second visit the ten minutes free internet was no longer available. The public relations of the staff/management would be totally unacceptable in most countries and was also not what I experienced elsewhere during a stay of 7 weeks in Israel.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 74% for this property is based on ratings provided by 32 guests.