Location and value great, cleanliness was OK and facilities were OK but what let this place down was the service. I got there at 7 AM and had to wait till 1230 to get a room. An English lady who came to enquire about a room was told to return in 3 hours.
Kallang River II Hostel is a small, newly opened hostel. Our excellent location on the train network also makes us easy to reach from the airport, 15km away. The hostel is clean and safe and provides good value for money for those on a budget or for those on stopovers wanting a good night's sleep.We have welcomed backpackers, students, working vacationers, long-stayers and guests from pretty much the whole world. We have helpful and friendly staff along with all the basic necessities including complimentary local maps, air-conditioning, Free WIFI & Internet (PC Access), clean sheets/quilt, free lockers, hot showers, laundry services, Minimart, BEER..and much more! Check-in time 1pm, check out 12pm. if you need to check in other than that time, please just email us, we will be able to assist you.Cancellation policy: 2 days advance notice required.
Payment accepted in cash only, payable in full upon check-in.Check-in time is 2pm / checkout at 12pm. Reception opens 8am to 12pm, you may call or email to check your booking status or other inquiry, if you are checking in other than our operation hour, please drop us an email and we will wait for you.Cancellation / No-Show policy: - please give us at least 48 hrs notice before arrival, 1st night stay will be charged for no show.
6 Jalan Ayer
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Location and value great, cleanliness was OK and facilities were OK but what let this place down was the service. I got there at 7 AM and had to wait till 1230 to get a room. An English lady who came to enquire about a room was told to return in 3 hours. The porter who was in charge in the morning spoke no English and spent most of the time on the phone. The manager was there all the time but hovering and told me there would be no-one available until 1.30, but didn't tell me he was the manager. After 130 he was very helpful with directions but prior to that, he was most unhelpful
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 78% for this property is based on ratings provided by 15 guests.