The hostel appeared clean etc when we checked in. The service was not very helpful upon checkin. We actually checked out after the first night as my husband woke up with huge bites all over his back and neck. They appeared to be bed bug bites.
Riverbanks is a charming and friendly property completely renovated in December 2013 and located in a strategic place in the historic center of Florence, on the banks of the Arno River, just 5 minutes from Ponte Vecchio, Uffizi Gallery, Piazza Santa Croce.
We just renovated the hostel, we made private bathrooms in each room and paint them in different colors.
We have minibar inside.
Air conditioning in each room with extra tax.
air conditioning is not included in price
Located on the shore of the River Arno at only 5 minutes from Ponte Vecchio, Galleria degli Uffizi, Piazza Santa Croce and only a few steps away from all the main monuments and museums of the city.
The hostel is situated in a quiet street so you can sleep as long as you like in our comfortable and clean beds without being disturbed by the noise on the streets. Is like a big flat, a place to exchange experiences, ideas, nights out and even friendship.
We have many years experience welcoming travellers from all around the world, so we understand what you want. Our friendly and young staff will provided , tourist information and a list of cheap bars and restaurants around and they will try to make you feel comfortable.
With no curfew or lock out you can stay out as late as you like.
You can check-in at any time. If you know you are arriving later than midnight please send us an e-mail with your booking reference number to let us know at what time are you going to arrive.
Cancellation must be notify with 48 hours in advance prior of your arrival date. In the event of no show, or if you cancel in the same day your credit card will be charged for the first two nights,
24 hours check-in/reception!
Hotel has an agreement with a local restaurant, where Riverbank's guests get 10% discount. Also they get a discount for breakfast in a near bar, which will be 2 euro
You can park you car for free in piazza Michelangelo (if you didn't enter in historical center of Florence), which is located 15-20 minutes walk from the hotel. Or in parking with pay Bargello, where as our guest you get a discount and will pay 23 euro for 24 hours.
From Bargello to our hotel is 7-10 minutes walk.
According to the city council resolution n. 230/33 of 06/20/2011, from July 1st the city of Florence will
Introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 10 consecutive nights.
The tourism tax rate is euro 2,00 per person per night, and it is not applied to:
children (up to 10 years old);
people, who provide assistance to patients in hospital, max one each patient
people/family, who provide assistance to underage patients in hospital, max two each patient
If you want to pay with credit card or debit card you have to pay additionally 3% tax.
If you know you are arriving later than midnight please send us an e-mail with your booking reference number to let us know at what time are you going to arrive.
1.Cancellation and Changes Policy: Notification of any cancellation is required at least 48 hours prior to arrival to avoid a cancellation fee being charged to your credit card. If less than 48 hours, cancellation policy will apply for the remaining balance.
The Riverbanks Hostel must receive written notice two days before your arrival date for any cancellations or changes in your reservation.If less than 48 hours, cancellation policy will apply for the remaining balance. For example, if you are reserved for the 20th of the month we require notification of cancellation or changes by the end of the 18th of the month.
Changes include amendments in your date of arrival, number of nights or number of people in your reservation. We will not alter our policy due to transport strikes, delays due to weather, health problems, or any circumstances outside of your or our control.
2. a/c is charged extra
3. Our regular check in is at 12.00
If you are arriving earlier than 12.00 am, no problem! You can leave your baggage and come back at or after 12.00
via Volta dei Tintori nr. 1
Click here to enlarge map
This is a Trusted Review. Why?
The hostel appeared clean etc when we checked in. The service was not very helpful upon checkin. We actually checked out after the first night as my husband woke up with huge bites all over his back and neck. They appeared to be bed bug bites. The man at the counter insisted that there were no bed bugs but we didn't want to risk another night. So we checked out. Everything appeared clean so we were a little surprised. We came from a family home prior to this stay and know that he couldn't have picked anything up from there. The man refunded two nights stay as we had three booked without hesitation so that was kind of him. It would've been nice to receive great service from the beginning.
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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 81% for this property is based on ratings provided by 46 guests.