Hostel Lella, Rome, Italy

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Latest Review for Hostel Lella

This is a Trusted Review. Why?

On both nights of my two night stay I had to endure no end of mucking around from the bloke on the desk before I was allocated a room, despite the fact that my stay had been booked in advance through Travellerspoint.
On the second night I was eventually located in a room in an annexe. The room itself was clean and comfortable, but very noisy; the shared bathroom was filthy.
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Overall: 1
Location: 3
Cleanliness: 1
Value: 1
Facilities: 1
Service: 1

yashar1967 stayed here in Sep '09

Read All Reviews for Hostel Lella

About Hostel Lella

86 %Customer Satisfaction*

Internet Access 24 hour reception

Hostel Lella is a backpacker's hostel with all the comfort of a hotel, at the most economic rates.

We are located in Rome's historic centre, right next to the main train station (Termini) and near all of the city's most important historical and touristic sites, all in walking distance - including the Domus Aurea, the Colosseum, Santa Maria Maggiore, Trevi Fountain, Trajan's markets, The Roman Forum, Michelangelo's Moses

Hostel Lella offers secure, unexpensive, spacious rooms with 3-4 beds with the private bathroom, clean and safe.

We also provide a free cleaning service, free linen and blankets, All rooms with bathrooms have TV and air conditioning.

Reservation/Cancellation Policy

Please note that for the perido of New Years Eve 2009: 29 December-2nd of January we have a 7 days cancellation policy

1) Payment is only in cash, at you arrival, for all the nights you booked

2) If you do not give us 72 hours notice (3 days)

of your 'no show' by e-mail/fax we will unfortunately have to debit your card. The amount charged will be your first night's accommodation.

Phone cancellations are not accepted.

Facilities

Luggage Storage
Telephone/Fax Facilities
24 hour reception
Travel Desk/Travel Info
Internet Access
Lift / Elevator
Air Conditioning
Linen Included

Guest Reviews

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This is a Trusted Review. Why?

On both nights of my two night stay I had to endure no end of mucking around from the bloke on the desk before I was allocated a room, despite the fact that my stay had been booked in advance through Travellerspoint.
On the second night I was eventually located in a room in an annexe. The room itself was clean and comfortable, but very noisy; the shared bathroom was filthy. Breakfast after the first night consisted of a pastry in a plastic wrapper, a plastic glass of orange juice and a cup of coffee already mixed with milk. No breakfast materialised after night two.
On the plus side, I was permitted to leave my luggage on site for several hours after checking out, although other hotels offer that facility.
Don't waste your time and money on this place. For a little extra there's a decent three star hotel a couple of blocks down the road, nearer Termini.

Overall: 1
Location: 3
Cleanliness: 1
Value: 1
Facilities: 1
Service: 1

yashar1967 stayed here in Sep '09

We are a family that first visit rome. We booked this hotel because its price is attractive and the reviews are good. We were pleased with the stay on the quality of the hotel anh the receptionist who is a man named Ali an extreme kindness. We strongly recommend this hotel.
Thong and his family: annaloan, samuel, agnes johanne and VO

Overall: 5
Location: 4
Cleanliness: 5
Value: 5
Facilities: 5
Service: 5

thongvo stayed here in Feb '09

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* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 86% for this property is based on ratings provided by 484 guests.