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Hotel Malu'

Definitely a good place to stay if u have a low-medium range budget.. everything was cozy and nice.. even in a triple bed sharing room..

didnt get to try the food they serve.. so no comments on that..

wifi was good.

amsaringat stayed here in Mar '10

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Facilities

  • Air Conditioning
  • Internet Access
  • Lift / Elevator
  • Luggage Storage
  • Travel Desk/Travel Info
  • WiFi in lobby

Breakfast

  • Not Included

Food & Drink

  • Limited
  • Room Service

General

  • Elevator
  • Porter
  • Tax not included
  • Tours Desk

In Room Facilities

  • Daily Housekeeping
  • Desk
  • Hair Dryer
  • Toiletries

About Hotel Malu'

Hotel Malù is a small family hotel situated in the main centre of Rome, only 100 mt from Termini Station, train, metro and bus terminal.

The building dates back to 1883 .

It has just been refurbished so you will find all the facilities you may need to make the most of your holiday and your stay in Rome.

The position is ideal to visit the most famous sights of Rome: Colosseo, Fori Imperiali, Spanish Step, Pantheon...

PLEASE NOTE:

*Check in from 12.00 to 20.00, if you'll arrive before 12.00 you can leave there your luggages and come back when the room will be ready (not before 8.00 a.m)

*Check out time is within 10.30 a.m.

*No possibility of check in after 22:00.

*Please ring the intercom and wait for a replay before enter in the building as the hotel is inside a big building with many other different structures.

Cot OR Crib up 3 years baby on request on payment- please advise before coming.

City tax of Rome not included 2 euro per person per day.

*Breakfast on Payment on request

Important Information

Conditions

PLEASE NOTE:

THE CHECK IN IS POSSIBLE FROM 12.00 to 20.00
In case of delay we can wait until 22:00 (you must to advice)
No possibility of check in after 22:00
Please advise about your arrival time as we don't have 24 hour reception.
The check out time is max 10.30

NOTE: if you come with children from 3 year we will not accept a booking of a double room. For 2 adults and 1 child from 4 year you have to book a triple room. (baby for free until 2 years old if in the parents bed)
In any case you have to advise about babies.

Breakfast on Payment on request

City tax of Rome not included 2,00 euro per person per day.

Photos

Location

Via principe amedeo 85

Map of Hotel Malu'

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Other Options Nearby

Guest Reviews

RSS

We stayed here for 3 nights in September. The second night there was an electrical fire in our room while we were asleep. We almost suffocated. There are no fire alarms in the room and no telephones. The rooms also have blackout shutters so we were unable to find our key to get out. The night attendant refused to call the fire department and turned the power breaker back on which caused the electrical fire to burn out of control. Our entire room was full of white, toxic smoke. Eventually the whole floor was full of smoke. Other guests were coming out of their rooms coughing. The night attendant refused to call for help no matter how many times we pleaded with him. The owner was hostile and unapologetic. Instead of helping us get our clothes laundered because they smelled like toxic smoke or refunding any of our money he attacked us. He accused us of setting fire to the air conditioner by placing our belongings on it. This was a blatant lie that he made up to take blame off himself for not having his air conditioner properly maintained or fixed and for not having fire detectors. He also spent a whole day calling the booking agency we used and our credit card company to tell them the fire was our fault so we would have no recourse. At one point he accused us of inconveniencing other guests by causing a fire in our room. His behavior was disgusting and he is a complete crook. This was hands down the worst customer service experience we have ever had. Not to mention we could have suffocated in our sleep. It was only by chance that I woke up and noticed smoke as I was breathing in the dark. This hotel is not safe. DO NOT STAY HERE.

Overall
1
Location
1
Cleanliness
3
Value
1
Facilities
2
Service
1

VrstaSira stayed here in Sep '11

This is a Trusted Review. Why?

Definitely a good place to stay if u have a low-medium range budget.. everything was cozy and nice.. even in a triple bed sharing room..

didnt get to try the food they serve.. so no comments on that..

wifi was good.. but it could have been better if u were able to get its reception in rooms too.. at the moment, u can only get connected to the net at the reception..

hospitality was awesome.. owners are very down to earth..

location was good too.. nearby the Termini station which is a big convenient..

Overall
4
Location
4
Cleanliness
4
Value
5
Facilities
4
Service
5

amsaringat stayed here in Mar '10

This is a Trusted Review. Why?

if you like your breakfast in the morning forget this hotel its crap,staff are very helpful and pleasant great location very clean

Overall
5
Location
5
Cleanliness
5
Value
5
Facilities
3
Service
5

patrickscu stayed here in Jan '10

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*  The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 68% for this property is based on ratings provided by 4 guests.

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