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Never stay!! impolite owner, double booking, smelly rooms...
We stayed at this place in june 2011, we were satisfied with everything therefore we booked the hostel (Roman and Italian via Emmanuelle Filiberti) again in January 2012 to stay in may 2012. A couple of days before our stay, we got an email from the hotel that they moved us to the roman and Italian II hotel in via lamarmora. We went to Rome to celebrate our 34th wedding anniversary and we don't speak English or Italian. Therefore we didn't want to accept this hotel location change. However they claimed that there was a problem in the bathroom of the previous room, therefore they had to move us. We had to accept the change. However when we arrived there, the room was smelly, the floor was damaged and the location was not in a very safe area. We wanted to pay when we check in, Alesssandra, the hotel assistant, asked for the full prize without dropping the deposit. When we objected, she called someone and then agreed. After we paid, we saw the breakfast area was quite dirty, the room was in a bad condition. The previous room had a big bed, 2 bedstands, a big dressing table, a mirror, a fridge, a small table and two chairs. However in this room there was only one closet and a bed. The bathroom was considerably smaller when compared to the previous one. The room wasn't worth for the money. We said we were not happy staying here and told her that we were going to complain about this when we go back to Turkey. She called someone else,Gecilia Maria Furdui, the hotel manager, arrived 10 minutes later. When we complained about the smell of the room, Gecilia claimed that it smells nice, she sounded like as if she was fooling with us. Because of our lack of English, we couldn't communicate and luckily she called one of her Turkish friends. After she came, we asked Gecilia to prove us the bathroom of the previous room was broken otherwise we would complain to the police. However she declined our request claiming that this is her private property. The Turkish lady told us that Gecilia told her that she double booked the place and asked her not the reveal the truth to us. Luckily, Turkish lady was nice and helped us by telling the truth.
I told them I had heart problems and there was no way I could stay in this humidity smelling room. Gecilia said if you don't like it you can go. She was quite rude and she claimed that my wife was objecting everything so she was the reason why I have heart problems. This is not an acceptable behaviour of course. Turkish lady told her what she did and said was quite rude and she wouldn't do the double booking if we were not Turkish. We personally find this behaviour very racist.
We left the hotel afterwards, and looked for other places to stay. Of course it wasn't easy to find a reasonable price hotel in a city where you don't know the language. After a long flight we had to deal with such problems. Gecilia didn't give the deposit back too. She was impolite. We wouldnot advice anyone to stay in this place. Note that the management has changed after December, previous owner was a nice lady, and we were happy with our stay. However now, it doesnot worth the money!! Besides you ll never know where you are gonna stay because of the double booking probability!!
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E. Filiberto 161
A family-owned structure that from December changed the management.
Roman and Italian is located on Via Emanuele Filiberto 161, in the middle of the famous Holy Triangle of the most important churches in the Imperial Rome area : San Giovanni in Laterano Church, Santa Maria Maggiore and Santa Croce in Gerusalemme. It is a perfect solution for all travellers that want to visit Rome and to be in the town center at the same time.
Roman and Italian is in a very strategic position: it is only 10-15 minutes from the Colosseum and the archeological areas, only 300 metres from San Giovanni in Laterano Church and just two underground stops (Line A - the red one) from the Termini Railway Station.
It is near to the most important monuments of the city:
Colosseum , Capitol Hill, Roman Forum, Domus Aurea, Arch of Constatin , Palatine Hill, Roman Baths, Trajan's Column and Market, Circus Maximums, Pantheon, Piazza Navona, Trevi Fountain, Ara Pacis, Spanish Steps, Cappuccin Crypt, Pincio, Villa Borghese, Borghese Gallery, Via Veneto (La dolce Vita), Modern Art Museum, Vatican City, St.Peter's Basilica, Vatican Museum, Castel Sant'Angelo, Trastevere, Santa Maria in Trastevere, Villa Farnesina, Gianicolo Hill Viewpoint, San Giovanni in Laterano Church, Santa Maria Maggiore church and more.
Roman and Italian has three comfortable rooms with double bed (one bed queen size), wardrobe, fan, heating, television. .
It will be a honour and a pleasure for us to help you having a delightful stay, while you explore the jewels on the Eternal City.
There is the possibility also to book single, triple or quadruple rooms. Contact us!
Roman and Italian B & B:
THREE NEW ROOMS Via La Marmora 18
MARCH 2011: NEW ROOMS!!
B&B ROMAN AND ITALIAN II° Via La Marmora (VITTORIO EMANUELE SQUARE)
Aimed to satisfy the many requests of our customers, since March 2011, our guests will have available new rooms, all recently renovated, comfortable, furnished with care and very quiet! ( NO A/C)
B&B Roman and Italian II° is also located in the historical area of Esquilino in the centre of Rome.
In an elegant period palace we can offer our guests a room wih private bathroom and two bedrooms with a common bathroom.
For reaching the city centre there is the underground line A (stop at VITTORIO EMANUELE), whose station is located 100 meters from the main entrance of our B&B.
The central railway station is within a walking distance (10 minutes) as well as the Colosseum, San Giovanni and Santa Croce in Gerusalemme.
Roman and Italian is located on Via Emanuele Filiberto 161.
Roman and Italian II is located on Via La Marmora 18
The distance between Via Emanuele Filiberto and Via La Marmora is 500 meters.
For your convenience, read all is written below and print out the confirmation to be showed at check in !!!
As soon you have the confirmation for your booking let us have the 3 last numbers that are behind your credit card. We need them in order to confirm your reservation.
Without this code your room is not reserved.
The arrival time is important to us and to you. So please send us an e-mail to confirm your arrival time ( mention explicitly if am or pm), because we don't have an open reception for 24 hours. We will not rely upon the arrival time that you write while you book a room.
If you say that the time of arrival is 12 and you don't show up in 2 hours and you don't even call us on our cell phone to tell us about your delay, we will sell the room. So don't argue please!!!! ( please remember to sign our phone numbers and bring them with you) !!!
Payment is upon arrival.
We don't accept phone cancellations.
During New Year's Eve we only sell packages of minimum 3 nights. The nights to be included are 30, 31st of Dec and 1st of Jan. Booking changes are not allowed during this time.
You must give us 24 hours notice of your cancellation by email. Failing to do so will result in charging the amount for all your one night stay.
Check out is before 10 am .
It is forbidden to smoke or cook in the whole structure.
IMPORTANT PLEASE NOTE:
Starting from 1st January 2011, at the check in, customers will have to pay 2 € per day /person per night up to a maximum of 10 nights due to the city tax.
* The Customer Satisfaction score is based on a combination of ratings from Travellerspoint and external websites. The score of 67% for this property is based on ratings provided by 13 guests.