FRESH @ The Steam Engine, Waterloo, Londres, Inglaterra

Información importante

Condiciones

1. Arrivals and Departures
New arrivals can check into their rooms after 2pm each day. Guests may arrive earlier and leave
their luggage at the hostel but access to rooms will not be granted until after 2pm. Departing guests
must remove all their belongings from their room, and check out, before 10.30am. After this time
guests may make use of the luggage storage facilities but all possessions must be removed from the
room.
2. Check-In
You must provide a Valid Photo Government Issued ID on Check In, we enforce a strict policy of NO
ID, NO STAY, NO EXCEPTIONS. You must be aged 18 years or above to stay with us.
3. Check Out
Check out is at 10.30am after this time you can use our luggage storage free of charge. There is a
late-check out option available until 1pm with an extra charge ask at the reception on your day of
check out.
4. Age Restriction 18 Years Plus ONLY
Bookings cannot be accepted from any person under the age of 18 (over 18). Unlike some hostels we
do not have an upper age limit. Most of our guests are backpackers in the 18 to 30 age range. Please
be aware that you may be assigned a top bunk!
5. Guest Behaviour
The comfort, safety and security of our guests and staff is of paramount importance to Bestplace
Inns. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of
other guests, staff or local residents will be requested to leave the hostel premises and will not be
offered a refund. Guests are expected to respect other guests, staff, local residents and property.
We have a clear eviction policy which is strictly enforced.
6. Smoking
Smoking is not permitted anywhere within the Bestplace Inns premises. Any guest found smoking
within the building will be evicted without refund. A smoking area and ashtrays are provided outside
the building for guests who wish to smoke.
7. Personal Property
Guests may use the luggage storage and in room Security Lockers FREE of charge (bring your own
lock) however it remains the guest's responsibility to ensure that their personal belongings are
secure at all times. Bestplace Inns accepts no liability for the loss, theft or damage to property
however sustained or caused.
8. Bestplace Inns Property
Guests will be expected to reimburse Bestplace Inns for any damages caused by inappropriate
behaviour during their stay at any Bestplace Inns Property.
9. Liability
Except in relation to death or personal injury caused by our negligence Bestplace Inn’s liability
remains, at all times, limited to the value of the services booked, excluding any amendment charges
paid to us.
10. Your Information
Bestplace Inns shall only store and use information you supply to us or which is supplied to us for the
purposes of carrying out our contract with you and to inform you of other services and offers which
we make available from time to time.
11. Errors and Omissions
Any omission or error in sales literature, web pages or site, order form, quotation, price list, order
acknowledgement, despatch note, invoice or other document issued by us may be corrected by us
without liability. We will advise you of any changes at the time of booking or as soon as is reasonably
possible thereafter.
12. Discretion
All bookings are subject to availability and Bestplace Inns reserves the right to decline any booking at
its discretion.
13. No Show:
If you have not notified Bestplace Inns of a cancellation at least 24 hours in advance of your arrival
date Bestplace Inns reserves the right to charge your credit card the total for your first nights stay.
14. Late departure:
In the case of a late departure, Bestplace Inns reserves the right to charge for a further nights stay at
the appropriate rack rate of the bed(s). Management discretion will apply.
15. Olympics:
During the 2012 Olympics we have a 28-day cancellation policy and require full payment upon
booking. We reserve the right to refuse any booking by refunding their deposit.