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Add Collaborators not working

Travel Forums System Talk Add Collaborators not working

1. Posted by shayaksen (Budding Member 2 posts) 2y

Hi,
I have been trying to add collaborators to the trip "Spring Break in Alaska", but the the collaborators do not receive the message at all. It would be great if someone could help with this.
Thanks!

2. Posted by KellieBarnes (Admin 813 posts) 2y

Hi shayaksen,

Are you sending the invites to email addresses or TP usernames? If it is through email and the addresses are correct, is it possible your collaborators need to check their junk mail folders? If you haven't already, I suggest sending all the details through the contact form so we can take a look.

3. Posted by Peter (Admin 5789 posts) 1y

Hi Shayaksen,

This problem should now be fixed and the invite should have gone out.

4. Posted by shayaksen (Budding Member 2 posts) 1y

This works! Thanks guys for the quick response! :)