I took a ferry in Thailand recently. Upon boarding the ferry I handed my backpack over to a crew member who placed the bag with all of the other bags in the luggage area.
Upon arriving at the destination I waited with everyone else for my bag to slide down and pick it up. The bag never appeared.
I then did a search of the entire ferry, checking each remaining bag (there were still bags on the ferry as it was sailing on to another destination) one at a time, twice, but didn't find it. Notified the ferry company office and they said that they would check the ferry again at the end of the day. They didn't find it.
The next day I made a police report.
In the bag were:
Medication and other misc travel items of minimal value
I have comprehensive travel insurance. I have yet to make a claim and before I do so, I want to get some advice to ensure that my claim has the best chance of being approved.
Any advice is much appreciated.