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What's the use of reporting if profiles are not deleted?

Travel Forums System Talk What's the use of reporting if profiles are not deleted?

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1. Posted by Utrecht (Moderator 5595 posts) 1y

Hi,

I've noticed that since about this year, or at least several months, profiles who are clearly marked as spam are not deleted anymore.

At least I see this in the guide. Some just enter a personal promotion for website/business, are flagged, but nothing happens.

I know we can not prevent from spamming, but if we also don't delete the profiles anymore, what's the use of reporting them in the first place. What's the use about moderating to put in a wider perspective....the beginning of the end?

Cheers
Mike

2. Posted by Sander (Moderator 4811 posts) 1y

Since most spam accounts are fire-and-forget (that is, the spammer is unlikely to ever use the account again), I can imagine it not being the best use of Peter's limited time to ban such accounts.

(Of course, if the account has promotional links in the profile, or a spammy travel helper profile, or, or, or... then banning it / cleaning it up should happen. Peter: Assuming time is indeed the biggest bottleneck, is there any way we could help with this? Maybe some functionality that'd require two Moderators to independently recommend banning, only effective for new members, which'd then trigger the banning code?)

3. Posted by Utrecht (Moderator 5595 posts) 1y

I would say about 2/3 to 75% of the spammers have links, photos, blogs or so in their profile, the others just add something in the guide or forum.

But some are so easy it might be a solution that a few moderators indeed have the opportunity to ban them and delete profiles. I would be more than happy to flag them and a second person (maybe you Sander?) would see if deleting their profile/inactivating their account is indeed the best solution.

btw, check the Middle East article and on the right side the travel help settings to get an idea of the idiots that are around

4. Posted by Peter (Admin 5789 posts) 1y

Hey, I'm deleting the profiles when I think they're bannable offences.

I don't check it every single day, but when I get a chance I do go through them and ban them. There's currently 11 flagged members to work through. I don't consider that a huge backlog. And when they are flagged they are blocked from doing more stuff until I clear it.

A system that allowed moderators to ban when multiple moderators were in agreement might be suitable.

The Middle East one you reported a few days ago was cleared on the same day. Or is there some other one there you felt needed banning?

5. Posted by Utrecht (Moderator 5595 posts) 1y

Quoting Peter

Hey, I'm deleting the profiles when I think they're bannable offences.

I don't check it every single day, but when I get a chance I do go through them and ban them. There's currently 11 flagged members to work through. I don't consider that a huge backlog. And when they are flagged they are blocked from doing more stuff until I clear it.

A system that allowed moderators to ban when multiple moderators were in agreement might be suitable.

The Middle East one you reported a few days ago was cleared on the same day. Or is there some other one there you felt needed banning?

Nope, saw that one later thank you very much.

Btw, thought you didn't read my mail about that; in some cases communication might be better from both sides;)

Cheers
Mike

[ Edit: Edited on 09-Jun-2015, at 06:45 by Utrecht ]

6. Posted by Peter (Admin 5789 posts) 1y

Yeah, sorry about that. Most likely a case of "ok, deal with this straight away".. then "ooh, what's that thing over there".. and then I forgot to answer to say I did it.

7. Posted by Utrecht (Moderator 5595 posts) 1y

Quoting Peter

Yeah, sorry about that. Most likely a case of "ok, deal with this straight away".. then "ooh, what's that thing over there".. and then I forgot to answer to say I did it.

I tend to forget you're pretty busy with a gazillion things here on TP..;)
Still have to check the mapping stuff...but no new trips nowadays with the little one so far..other priorities;)

8. Posted by Utrecht (Moderator 5595 posts) 1y

Hi,

Just wondering how we are standing on the possibility of having a few other moderators (Sander/me?, just an idea) to delete profiles if necessary.

Some spammers in the guide...flagged them and they are still active profiles. I know based on the above that's not an issue and they are unlikely to spam again, but I don't think inactivating an account is that difficult or much work right?

Just checking as I know: 1. they were deleted in the past pretty quickly (and almost Always) and 2. it's a little demotivating for me personally to flag anyone basically.

cheers and thanks for understanding
mike

9. Posted by hasbeen (Respected Member 602 posts) 1y

I look at the Forums page & Bold as Brass, there is the word SPAM - Five times, sometimes more, sometimes less. It looks like an episode of Monty Python. Would it be possible to hide the thread temporarily rather than advertising SPAM?

Steve

10. Posted by Sander (Moderator 4811 posts) 1y

That, I think, would be a great improvement! Probably not all threads marked as spam everywhere, but something like this:
1) If a thread is marked as spam, and was created by a user who hasn't created any non-spam threads older than 2 days, don't show it in the forum (except to the user itself, and to all moderators - regardless of forum).
2) If a thread is marked as spam, never show it on the homepage.

FWIW, currently the forum index is showing completely spam-free. \o/

[ Edit: Edited on 11-Jul-2015, at 03:30 by Sander ]