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None of my posts is opening

Travel Forums System Talk None of my posts is opening

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1. Posted by Akemi Nomura (Budding Member 3 posts) 47w

None of my posts are working. What's going on? The iformation is "There has been an unidentified error. A report of this error has been sent to us via email".

2. Posted by Sander (Moderator 4808 posts) 47w

Thanks for the report! All blogs currently have this issue, not just yours. Peter (the admin) will need to have a look, but I'd expect a simple server restart to fix it. If he sees this still before heading to bed (it's currently late night in Australia) it might be fixed shortly - otherwise it might be a few hours still...

3. Posted by Akemi Nomura (Budding Member 3 posts) 47w

Tks :)

4. Posted by Hawkson (Travel Guru 5 posts) 47w

Australia are 16 - 3 down against New Zealand in the Rugby World Cup.
Is anybody asleep in Australia?

5. Posted by judesbucketlist (Budding Member 11 posts) 47w

How about an update, Sander? It's been a lot longer than a couple of hours now

6. Posted by Sander (Moderator 4808 posts) 47w

Yeah, I know. :( Peter must've been taking an actual day off for the weekend, not seeing either email or tweets.
I just emailed Sam to ask if he has any way of getting Peter's attention. Fingers crossed.

(One of the great things about travellerspoint being just a couple of guys running everything is that there's a lot of individual attention and very swift response to most feedback. But the rare cases like this is where a big support organization has actual benefits.)

[ Edit: Edited on 01-Nov-2015, at 01:09 by Sander ]

7. Posted by judesbucketlist (Budding Member 11 posts) 47w

Thanks, please keep us updated. I have a lot of people waiting with bated breath for each instalment & I'm putting in a lot of time to write it so don't want to lose it!

8. Posted by judesbucketlist (Budding Member 11 posts) 47w

Yes, this is only the second time I can recall in more than 4 years where a bug has taken a while to fix. Isn't Peter in Australia? Maybe he's taken some time after their loss to the All Blacks at the Rugby World Cup!

9. Posted by Sander (Moderator 4808 posts) 47w

I can all but guarantee that you won't lose any of the text you've written. It looks like it's purely the "display-logic" of the blogs front-end which is giving the error; the blogs management area appears to be fully functional, so your posts should be sitting safe and sound in the database.

Peter, when you look in here, there was a suggestion in the other thread to re-send subscriber emails for blog entries posted since the downtime began. Don't know if that's doable, but would probably be a good thing to attempt.

[ Edit: Edited on 01-Nov-2015, at 01:58 by Sander ]

10. Posted by judesbucketlist (Budding Member 11 posts) 47w

Thanks Peter & Sander for getting us back up & running!:)