I just wanted to warn travelers about these two companies.
DO NOT BOOK THROUGH THESE COMPANIES, WHEN ANYTHING GOES WRONG THEIR PAT ANSWER IS
YOUR CONTRACT IS NOT WITH US BUT WITH THE HOTEL.
Jan this year I booked two hotels in the Sharm el sheikh resort in Egypt
When we arrived at 10.30 pm we found the first hotel was closed, security told us it had been closed some months.
We tried the second hotel thinking we could add on the additional days and again security told us the hotel was closed.
We could have found our selves in a potentially serious safety situation thankfully our taxi driver interpreted for us with the security people and we found a sister hotel where we stayed for the night.
When I contacted the companies the following day, both companies said they did not know the hotels were closed, the hotels hadn't informed them and my contract was not with them and I should take the complaint up with the hotel concerned.
Now wouldn't you think that these companies who are selling beds would ensure that the hotels are at least open.
My husband and I are seasoned travelers we spend at least 3 months a year traveling but I have learned something from this experience and that is to check with the hotels first to make sure they at least exist before parting with my hard earned money.
Pass on this information, I wouldn't want anyone to find themselves in the same situation