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Bad Sam...Why has happen to an American insitution?

Travel Forums North America Bad Sam...Why has happen to an American insitution?

1. Posted by norvell (First Time Poster 1 posts) 11y

Finally having reached retirement, I was excited to join the Good Sam Club only to have my high expectations set aside by reality. As part of the Club's package, I signed up for the roadside assistance program in case I got in trouble. Being risk adverse, I had called Good Sam to see if the service was good in Canada, only to be told that it was, no problem. Then we broke down.

My wife, who had gone out to gas up the car, called from a convenience store crying to say that the Good Sam people had told her that the service was not available in Canada. They could "recommend someone," but she would have to pay for it. I called and the person who answered the phone said that he was unsure and read me the policy, adding, "This is ambiguous." Then he said that he had to talk to someone in "Policy Services" and would get, "right back to me." Many minutes later, I hung up.

Good Sam is not a money-making business focused on its bottom line.
Call it, "We Just Want Your Money Sam."

2. Posted by Sam I Am (Admin 5588 posts) 11y

And here I was thinking this post might be about me.... me and my big ego :)

3. Posted by Cupcake (Travel Guru 8468 posts) 11y

ummmm.....your not the only one that thought it was about you!

4. Posted by areinstein (Travel Guru 2788 posts) 11y

Ditto

5. Posted by FionaNZ (Respected Member 903 posts) 11y

Have to admit that I too thought you may have been up to something exciting Sam

Bad Luck Norvell on the car breaking down, how did you get on in the end?

6. Posted by mtlchica (Respected Member 922 posts) 11y

LOL, i thought so too! Maybe it's just late.

Norvell...I'm assuming it didn't work out in the end?