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Asiarooms.com - comments?

Travel Forums Asia Asiarooms.com - comments?

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41. Posted by mongiwi (Budding Member 3 posts) 8y

I have been reading the comments about asiarooms.com. I have used them about 4 times and 3 of them were great. I got exactly what I asked for and what they had advertised. The last time when I booked for a 1 night transit in Bangkok the booking had not been made. When talking to the asiarooms.com representative in Bangkok she was extremely rude and would take absolutely no responsibility. So I had to pay again at a slightly higher rate, although the hotel was very good and gave me very close to the discount that asiarooms enjoy.

When trying to get a refund from asiarooms.com well that is a very different story...what a nightmare! The travel was in August 2008 it is now late October and still nothing! They were rude and very unresponsive. They gave me a path to follow and when I told them it was impossible to follow that path of reimbursement, they would offer no other. I had to do the work to get it!

I would never in all my life touch them again over this experience. Unless they hold out a golden handshake of apology and give me the refund. I am having to ask my credit card company...my bank to reverse the charges. It is fraud!

Posts 42 & 43 were removed by moderators
44. Posted by mongiwi (Budding Member 3 posts) 7y

you know I used asiarooms.com last august and they ballsed it up. No booking was made to the hotel and I had to pay again at the hotel. It is now February and asiarooms,com still has not refunded me. This is where the probelm lies with them....refunds when they make mistakes!

Post 45 was removed by a moderator
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