I am very very happy that we did get a booking for the Scavi tour in April. To pay for this (20 Euro for 2 persons) the Sciavi office are requesting our credit card details in advance via e-mail or fax. This seems very odd & an insecure way of paying and I am not conmfortable with doing this.
Has anyone had experience in dealing with this, or is there any other way we could pay for the entry?
Do you have additional information regarding this tour? Website? etc.
Scavi Tour website
It's a 1.5 hour guided tour under the Vatican in groups of 12 people and about 300 per day maximum.
e-mail a request with your available dates & you get a standard reply. Then just wait - we got our tour date & time confirmed after 4 weeks. Now we have to decide on a secure payment method!.
Apparently, give them as much notice as possible and as many dates as possible. We will be in Rome 1 week so gave the whole week as a block, now that we have the tour, we can plan the rest of the Rome activities.
I would never send credit card details via email!
Having said that, it's common to request these details to hold a booking. Fax is generally the most accepted way to give these out then (if they don't have a secured online system to process the bookings - this is the most secure way really)....
Definitely NOT via email (shudder, that they even ask it of you!)
This is just crazy...I need to research it a bit more...interesting regardless. I agree with Sam, I would not send cc info over email.
On the other hand, my bank has a service that basically creates a virtual, temporary credit card number that is tied into my account that I specify for a specific amount to be withdrawn. Once the cc number is utilized, that number "evaporates" so to speak. If the user is not legitimate, he can't do more with the cc number.
I would look into this and inquire with your bank. Otherwise, I would proceed with caution.
I agree with Sam, although when I was working in England I saw as a common way asking credit cards details by phone to confirm a reservation. I remember that all these credit cards details, attached with reservations, where watched in a drawer without key, and just trashed after the leaving of the client.
I was perplexed by that, thinking that many people could have the possibility to copy and use that details..
I usually trust the web site with secure reservation systems, but I don't trust anything else.. nor e-mail neither fax
Here's a summary of my findings:-
1. What the hec - send it & keep an eye on your CC transactions.
2. Phoning & giving the details verbally.
3. Phoning & leaving the details on their answering machine.
4. Sending 2 x e-mails one with the first 12 digits and a second with the last 4 digits & the expiry date!
5. Another option I heard of is getting a 'virtual credit card' (Google it). It's a sort of 'top up' debit card. This might be a solution for someone who wants to follow it up!
Cheers, we faxed the info!!
OK here's the latest:
I Faxed my CC details and got receipt of payment via e-mail 2 days later with specific notes on how to get to the meeting point. Now I watch my CC account for the correct debit ammount!
So it's all looking good and the booking to date went fairly smoothly when it's all said & done.
We'll be exploring the excavations under the Vatican in 4 weeks.
Well Maba, I don't know if I will be able to do this or not but I did sent in a request to visit it as well. Hopefully they respond back.
When will you be there again? Out of curiosity. My wife and I will be there between the 16th to 30th of April.
Good luck, if you gave them a window of a few days you might do OK. You never know you may also get in if someone has cancelled or not paid!.
We leave for Italy on 7th April, 2 weeks on a tour then in Rome 19 to 25th.