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11. Posted by bentivogli (Travel Guru 2398 posts) 10y

I noticed the exact same thing tway, and already alerted Peter. But then I found this article on the web:

http://www.intix.org/news.php?ArticleID=1947

So they might well be right, regardless whether it's the same guy of different people complaining :-)

Niels

12. Posted by cdeberry (Budding Member 4 posts) 10y

Quoting tway

Is it just me, or is it very odd (or perhaps wildly coincidental) that everyone with a complaint in this thread is a first-time poster?

I'm really not sure what conclusion your are trying to draw here.. If you search around using google there are not really many resources that give ppl the chance to discuss using this website to buy tickets. This thread (and also what bentivogli posted) is the only information I have found related to buying from them.

Naturally, I signed up and am trying to find out more information about how to get this resolved. My intentions are not to give globalticketservice.com a black eye; but if things turn out bad, mabye others will not go down this same path. On the other hand, if things turn out okay, I will sing their praises in this thread.

I did recieve an email from them this morning stating that my tickets would be mailed 7 days before the event- which conflicts with the phone call I made on Friday 6/2 in which they told me tickets would ship today. I will call again tomorrow morning and post my findings here.

13. Posted by coldwarspy (Travel Guru 1108 posts) 10y

yeah and a ONE TIME poster - especially with a nickname - > concernedw

14. Posted by Peter (Admin 5813 posts) 10y

Quoting tway

Is it just me, or is it very odd (or perhaps wildly coincidental) that everyone with a complaint in this thread is a first-time poster?

I don't believe it is that odd. This can happen when a thread like this ranks highly for an on-topic term (in this case 'globalticketservice'). What is likely to have happened is that these users have found the thread through google (considering it is second in line after the website itself and with a very catchy title!) and decided to participate. I wouldn't be surprised to see someone from globalticketservice.com on this thread in not too long as well (either posing as a satisfied customer or responding to the complaints). I checked the IPs of the posters to be sure and none bear any resemblance to each other.

15. Posted by Sam I Am (Admin 5588 posts) 10y

I've been under the impression from the very beginning that the World cup tickets are personalized and can't be traded for this very reason. Even if you do have tickets and want to give them to a friend you have to go through a pretty lengthy process to get them 're-allocated'. This was pretty broadly published for the reason to actually stop the trading in tickets or reselling of them. Personally I'd be very very worried if I'd bought tickets for the worldcup anywhere online that wasn't the fifa website....

Anyway, considering I live in Norway, here's a link to their registration with the Norwegian chamber of commerce:

The link

The worrying thing here is that they've only been registered for a year and a half or so, whereas on their website they claim to be doing this since 1997. I've never seen that organization type before either, but it basically says it is a 'norwegian registered foreign company'... whatever that means (his name looks Swedish though)! At Bogstadveien 1 there is no register of this company (or that person) and that postbox obviously doesn't give any further leads. According to a business registry site, this company doesn't have any employees and are in fact 100% owned by Global Ticketservice Ltd. I can't find any info on that company, so that is probably the foreign company which in fact owns/runs the entire thing. There is only one Jonas Baardsen registered in Norway and he is way up north so could obviously be someone totally unrelated to this company. So, I decided to google the name and came up with the following.

Article by NRK, the national tv/radio channel. This is in Norwegian, but basically is about GTS and how they are charging over 4000 EUR more for a ticket for the finals than FIFA does. When they started looking into this and contacted the company, no one actually seemed to give one and the same story about where the tickets were coming from. There was no one at this companies office that opened the door for the reporter so they never got in. They did get a call from Jonas Baardsen saying that the tickets were in fact from the FIFA again. The tv channel contacted the Norwegian consumer protection agency and they basically said that any tickets without the right name on them will most likely be worthless etc. etc. They also ask for tips on this company if you've been conned via sporten@nrk.no

This article on VG (a norwegian paper) is also pretty worrying. It makes reference to the fact that there are a few different norwegian companies selling tickets online and how each has had complaints and tickets not working/being valid. They also point out that several have (had) the same board members and same addresses. There is also reference to Global Ticket Service and how several people purchasing tickets through them for Nick Cave ended up not being let in. The company denies selling the tickets.

You can draw your own conclusions....

[ Edit: Edited link ]

16. Posted by tway (Travel Guru 7273 posts) 10y

Quoting Peter

Quoting tway

Is it just me, or is it very odd (or perhaps wildly coincidental) that everyone with a complaint in this thread is a first-time poster?

I don't believe it is that odd. This can happen when a thread like this ranks highly for an on-topic term (in this case 'globalticketservice'). What is likely to have happened is that these users have found the thread through google (considering it is second in line after the website itself and with a very catchy title!) and decided to participate. I wouldn't be surprised to see someone from globalticketservice.com on this thread in not too long as well (either posing as a satisfied customer or responding to the complaints). I checked the IPs of the posters to be sure and none bear any resemblance to each other.

I didn't realize it was such a hot issue. I see what you mean, Peter. If that many people are upset at the same company, and Google ranks it that high, this is certainly the place to let one's frustrations be known!

Tway goes to check if Canada has ever, ever played in the World Cup...

17. Posted by Peter (Admin 5813 posts) 10y

Quoting tway

Tway goes to check if Canada has ever, ever played in the World Cup...

Yes it did. Once.

From Wikipedia

"In its first and only World Cup appearance to date in 1986, the team failed to score a goal and finished last."

Much like Australia's record so far! Though now the Aussies will have a second shot at glory and hopefully at least net a few goals!

18. Posted by cdeberry (Budding Member 4 posts) 10y

I spoke with Global Ticket Service again this morning- They are now telling me that DHL is unable to deliver packages originating from Europe and destined for the United States or Canada. He said that his manager is telling him that US/Canada Custom's service is concerned about ticket fraud and thus DHL is unable to deliver.

Interestingly enough, I recieved my DHL package last week that contains my Eurail passes. This package originated in Europe and made it to my fron door without any issues.

I am going to contact DHL and verify that they are not having any of these problems, but I think I already know the answer to that question.

I did get his manager's name and will be calling back later today when he is supposed to be in.

Sam I AM - Is there any recourse available to me with the Danish Government? What kind of documentation could I provide? Would they respond any faster if I had more information about a Danish Better Business Bureau like we have here in the US?

THanks for your help.

19. Posted by Beh (Budding Member 3 posts) 10y

I wish I had done a search on these guys earlier. I just joined this forum because I hope that by doing so, I can prevent a few decent hardworking people from getting scammed by these guys.

I purchased 6 Iran-Mexico WC tickets from these guys back in January for almost 3000 Euros. Credit Card charged and everything. The rest of the story is more or less in the letter I send to their managing director yesterday after he gave me the same DHL crap story. These guys have no tickets. If ticket prices go up, they sell your ticket at the higher price and give you wishy washy stories. If they go down, then again you lose. I didn't think that you can be ripped off so easily by a Norwegan company either.

Make the long story short, Jonas never called me back, didn't respond to my e-mail and didn't even provide a pick-up address for the tickets (if the DHL story was true). Now, the tickets for the opener are around $2,000 USD ea. and as such we will miss the game.

If anyone is interested in starting a class action lawsuit against these guys, I have already contacted an international law firm in Oslo and they have indicated that they would be willing to look into this for us.

FRAUD MUST BE STOPPED.

Here's the letter to Jonas dated June 7th, 2006 amd carbon copied to Foyen (the legal firm). I'd be delighted to hear from any of you on a possible class action...

-------------------------------

Mr. Jonas A. Baardsen,

As per our telephone conversation earlier today and previous correspondence by e-mail, your firm was to deliver 6 Iran-Mexico tickets by May 27th, 2006.

  • On May 26th we contacted you by phone and you advised that the tickets will be sent on May 29th instead.
  • On May 31st we contacted you for a tracking number since the tickets were not delivered and your representative, Josh, sited that you are experiencing computer problems. When asked whether the tickets had been sent, he said they would be sent on June 5th.
  • We contacted you again by phone on June 5th and your representative advised that the tickets were not sent since it was a holiday in Germany and the tickets would be sent the next day (6th).
  • We contacted you again yesterday and we were told the tickets would definitely be sent today.
  • I have talked to you personally today and you have indicated that you are unable to deliver these tickets to Canada through DHL, siting the Canadian government had sent the tickets back. I have informed you that we have received WC tickets through other brokers and DHL with no problems. You were to contact me within 2 hours with a pick-up address in Frankfurt for the tickets at 9:20 a.m. EST.

We are providing you until 2:00 p.m. EST to provide us with a pick-up address in Frankfurt and the details of the tickets to be picked-up (i.e. section #, row # and seat numbers). Should you fail to do so, you will be liable as per the terms of your order guarantee found at
https://www.globalticketservice.com/orderGuarantee.asp to "pay for each ticket not delivered" and "return 110% of the ticket price for each ticket".

Purchasing tickets for this game will cost as much as $2,000 USD ea. at this point and as such, should you fail to deliver these tickets, your liability will exceed 10,000 Euros. We encourage you to provide these tickets, even if you have to buy them through another broker and we will limit your liability to only 50% of the total value paid for these tickets 1455 Euros.

Please advise ASAP.

20. Posted by Beh (Budding Member 3 posts) 10y

P.S. I just like to add that despite not having delivered any tickets (and I'm assuming not having any tickets), they are still advertising an unlimited number of tickets for this game at a cost of 2190 Euros ea.!!!
See for yourself:
https://www.globalticketservice.com/description.asp?event=Sports&eventid=376&eventimage=football.gif