Skip Navigation

How to view accommodation bookings

Travel Forums System Talk How to view accommodation bookings

1. Posted by vilmalotta (Respected Member 95 posts) 10y

Hi,

I've booked a hotel via TP and would now like to view my booking. I have a confirmation mail in my mailbox and there's only one reference number in it. I tried to view the booking by filling in that number and my e-mail address, as instructed. It does not work. Tried several times.

I had this exact problem a bit over a year ago, but can't really remember anymore how the whole thing worked out.

What am I doing wrong?

Vilma

2. Posted by Sam I Am (Admin 5588 posts) 10y

Hiya Vilma,

I just resent your booking confirmations. You shouldn't need more than those. You should be able to use this link to view your bookings by the way (with email address twice or with email address and password).

Send me a message if you have any more probs and we'll get it sorted out.

Thanks for using TP to book your accommodation!!! Helps cover those darn server costs

Cheers,

Sam

3. Posted by vilmalotta (Respected Member 95 posts) 10y

I'm happy to help! ;)

Thanks Sam, I'm able to log in and view my reservations using your link, so everything's great now. But if you want to look into it, it was here: http://b2b.hotelclub.net/BookingAccessForm.asp
that it didn't work.

4. Posted by Sam I Am (Admin 5588 posts) 10y

Quoting vilmalotta

I'm happy to help! ;)

Thanks Sam, I'm able to log in and view my reservations using your link, so everything's great now. But if you want to look into it, it was here: http://b2b.hotelclub.net/BookingAccessForm.asp
that it didn't work.

Ah yes, that's a different system than where you placed your booking, hence it not working This can be a tad confusing as there are different systems running next to each other through TP (gives our users more choice than other systems), but usually can be sorted out quickly!