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campervan bonds

Travel Forums Australia / New Zealand & The Pacific campervan bonds

1. Posted by weaversgal (Full Member 107 posts) 10y

hey all
just looked on a website for a campervan and got a fab price... but how does the bond work?
basically they want to take a credit card imprint but it says they won't bank it unless theres an accident but it also says they have the right to keep your credit card details for 3 months after you have given back the car!!
how safe is it to give a credit card imprint with these insurance companies... i feel like i'm smelling a rat but maybe i've just been in asia too long!!

the website is cheapmotorhomes.co.nz and the van is with drivenz or something like that, has anybody used this company or site??

thanx
steph x

2. Posted by Sander (Moderator 4834 posts) 10y

That cheapmotorhomes website doesn't exactly inspire me with confidence. There's no "about" section or legalese about cheapmotorhomes or anything anywhere. However, then I clicked through and saw they're just a front-end for booking the actual campervans with a ton of different established companies. So my first idea would be to see about booking directly with drivenz. They have a terms and conditions page which spells out:

b) The owner reserves the right to bank the bond excess for a period of up to 3 months after the termination of the hire agreement to cover the cost of un-notified parking or speeding infringements or damage to third parties or their property.

That seems reasonable enough, and the credit card imprint itself is common practice (I'm definitely not in favour of it, but the often given alternative of paying the entire bond in cash or travellerscheques isn't really appealing either) - although none of the other companies I checked the terms & conditions of had such a 3 month period.
No hits in google for "drivenz scam OR sucks", which gives hope.

Personally I'd still see about getting a similar deal with a different company without the 3 month period, just for your own ease of mind (this company putting that little trust in its customers is not in itself something which calls for trusting them), but I wouldn't expect any problems if you hired with them..

3. Posted by majito (Respected Member 442 posts) 10y

Try www.ezy.co.nz. They have a good reputation as do www.spaceships.tv and Britz. Once your contract with this company is over they really don't have the right to debit your credit card unless of course you have a string of parking or speeding fines that you neglected to tell them about.

Deal direct is my advice.

4. Posted by weaversgal (Full Member 107 posts) 10y

cheers for that, you have both gone to some work to answer my question which is much appreciated!
i did look up drivenz direct afterwards and it was even cheaper booking with them direct, the other companies want loads more like 1000gbp more.... anyways ill keep on looking but thanx for your help
steph x

5. Posted by nicdavid (Respected Member 49 posts) 10y

Hiya

Sorry to highjack your post but someone mentioned spaceships.tv and I was wondering if anyone has tried these out. It's something that we're considering but they seem quite new so it'd be good to get peoples opinions.

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