I keep on getting a popup from www.vipfares.com every time I visit any travel websites (e.g. expedia), so I decided to check what their fares are like. I actually found a super cheap flight to Rio, which was about 500$ (CDN) less than any others that I had found, so I was wondering if anyone has heard of this website. I don't want to purchase airfare without knowing that it's legit, and the fact that it pops up doesn't make me feel confident about it.
I went to their site, and under the "About Us" section they write...
This site concentrates in online do it yourself booking. What we aim at doing is to provide our customers an exclusive and comfortable way of traveling. We do this by getting you the best fares possible. Making your travel planning experience easier and more inexpensive was why the site was intended.
If you have further questions about our company, you are welcome to contact us. Wishing you a comfortable travel.
Not exactly much information about themselves.....
I hate popups!! It could still be legit though. Hard to tell. Seeing what a large purchase flights are though, I wouldn't really want to do it unless I could speak to someone or was really comfortable about it.
the websites that publish such cheap fares carry lots of restrictions.SO one must read every word of its conditions before one buys a ticket. Even a small change that you do will attract heavy penalty..So be careful before you tickets from them.
About restriction, perhaps, one of the worst is non exchange, non refund ticket. Which means you buy the ticket for a particular flight. If you missed that flight for any reason, you loose the money. Some of those tickets are those bought from Priceline.com. Read the small letters to see if your ticket is exchangeable, and what type of penalties if exchange is needed.
Thanks a lot to all! I'm definitely going to read the restrictions from now on! The saying goes, if something seems too good to be true, it probably is (too good to be true that is).
I have just had the worst experience with VIP Fares and would recommend AVOIDING the site. I attempted to book an unbelieveably low fare (should've been my first clue! My second was that there was no lock or securiguard symbol at the bottom of the booking info screen). When I attempted to submit my reservation details, the screen refreshed and the price changed from USD$400 to USD$2000!! Much to my surprise, I received a phone call from VIP Fares (surprising, because you can never get through on their phone line) to inform me that my reservation did not go through and required further authorization. I declined. I was then sent a form by email from the third party travel agency requesting faxed authorization for the ticket. I ignored it. Again to my surprise, 3 days later, a charge for USD$2000 appeared on my credit card statement!! I then filed a discrepancy with the credit card company. When I spoke to VIP Fares, they claimed their computer system was down and couldn't retrieve my details, and offered to call me back an hour later. Needless to say, there was no call an hour later, or ever. The third party travel agency has agreed to reverse the charges, but I have been unable to contact VIP Fares since that time, dispite persistant phone calls and emails.
I suggest any traveller treads carefully and looks for the securiguard sign in the bottom right-hand corner of the screen before releasing any credit card information. If you can't contact the travel agency directly (or they are unable to verify any of your details), take it as a warning sign...
you have a really bad experience ....
... thanks to promote it to all!
It's incredible that there are still people that "works" in this way!!!!
We can propose to the administrator to make a list with "site" like this!!!
Seriously, thanks for the info! I will never book anything with them! How horrible that after they said they needed further authorization, AND YOU DECLINED, they charged your credit card anyway. I should have known that if it pops up, it's probably no good!