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Need some online banking advice pleeeease :-)

Travel Forums General Talk Need some online banking advice pleeeease :-)

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11. Posted by Sander (Moderator 4835 posts) 9y

Quoting james

So where's the negligence Sander?

With your bank. :)
I guess that means that you, as a customer - at least of this bank - will be reimbursed (if you can actually convince the bank of that; I hear they can be troublesome with such things, and I'm sure there's a disclaimer somewhere in the website's terms & conditions that says you can't rely on the information on said website), but it's still not an experience I'd wish on anyone.

In the end, if, in full knowledge and awareness of the risks, people are willing to do online banking in internet cafes, that's fine by me. For the moment the odds are even still in your favour. I'm just speaking up so strongly because it's become apparent that that "full knowledge" is pretty lacking for most (mostly because it's really hard keeping up with all the technological voodoo if that's not your area of expertise), and re-assurances from people who don't know what the risks are can cause a lot of trouble for those who blindly trust those reassurances.
Definitely no offense intended to anyone, though, and apologies if my statements came over too harshly (but I'd say it all the exact same way again if it'd help to make even one more person aware).

12. Posted by james (Travel Guru 4136 posts) 9y

Quoting Sander

Quoting james

So where's the negligence Sander?

With your bank. :)
I guess that means that you, as a customer - at least of this bank - will be reimbursed (if you can actually convince the bank of that; I hear they can be troublesome with such things, and I'm sure there's a disclaimer somewhere in the website's terms & conditions that says you can't rely on the information on said website), but it's still not an experience I'd wish on anyone.

In the end, if, in full knowledge and awareness of the risks, people are willing to do online banking in internet cafes, that's fine by me. For the moment the odds are even still in your favour. I'm just speaking up so strongly because it's become apparent that that "full knowledge" is pretty lacking for most (mostly because it's really hard keeping up with all the technological voodoo if that's not your area of expertise), and re-assurances from people who don't know what the risks are can cause a lot of trouble for those who blindly trust those reassurances.
Definitely no offense intended to anyone, though, and apologies if my statements came over too harshly (but I'd say it all the exact same way again if it'd help to make even one more person aware).

Nah, no offence taken at all Sander.

Like you, I'm aware of the potential risks, but if the (my) bank is not too concerned, and they hold the risk, then it makes you wonder.

Personally, I think that if there's any real risk it's with the use of credit cards more than anything else.

Just on that point, I purchased something by credit card today. The purchase was "authorised", but then they wanted my signature. I asked the cashier why it was required when:

1. the credit was already authorised, and
2. I can purchase the same item from the same shop over the internet with no signature.

He said that they compare the signature to that on the back of the card. Funny thing is that my signature on the card is smudged, and he didn't check it anyway......

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