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communication between moderators

Travel Forums System Talk communication between moderators

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1. Posted by wouterrr (Travel Guru 3379 posts) 9y

Hi there friends,

I have some questions regarding the moderating. would be happy with some answers.

is there communication between moderators whether a post should be deleted or not? or is it at the moderator itself to just delete a post that he/she personally doesn't like? in other words are moderators always objective? I don't think that posts should be deleted just like that. I think its good if the moderator gives a short PM in which the moderator gives an argument why the post is deleted. I think that is more friendly since many people have different opinions. eventhough this is a website, its always good to be social and give arguments. Some moderators do that, though.

For the rest your moderators are doing a perfect job. This website is clean of irritating posters (I am still here but I am still not inactivated;)) and clean of abusive posts. thank you guys!!!

Regards,
Wouter

[ Edit: Edited on Apr 16, 2007, at 6:30 AM by wouterrr ]

2. Posted by Sam I Am (Admin 5588 posts) 9y

In some cases, where the post is hovering on a thin line, moderators will contact each other or the admin to see what the others think. In cases where members have previously been warned, where the posts are blatant advertising/spam or a clear breach of the rules, often there is no need for communication since the member is already well aware that they are 'over the line' and subsequently this doesn't occur. Inactivating a member usually follows after the second or so warning and no real improvements seem to follow...

I often will warn new posters if I see helpful information in their replies but still a promotional undertone or link that this is not accepted and point them at the rules (although all new posters are confronted with the rules upon posting their very first forum post) in case they were not aware. Second time offenders don't get much slack and neither do people posting for the first time that are clearly spamming :)

All in all, I think the moderators do a great job and trust them fully in their decisions!

3. Posted by wouterrr (Travel Guru 3379 posts) 9y

thanks Samuel. what about the PM beforehand? that will create much more understanding I would say. In that case posters will understand their own shabby behaviour better (hopefully) and posters will not get the feeling of "powerful" moderators (because many people have many different opinions). we also all have different norms (some are conservative, some are freethinkers and say all they think).

4. Posted by Sam I Am (Admin 5588 posts) 9y

Quoting wouterrr

thanks Samuel. what about the PM beforehand? that will create much more understanding I would say. In that case posters will understand their own shabby behaviour better (hopefully) and posters will not get the feeling of "powerful" moderators (because many people have many different opinions). we also all have different norms (some are conservative, some are freethinkers and say all they think).

Well, as a matter of physics I'd say it's impossible to warn people posting before they've posted :)

As I mentioned above, if someone is posting stuff that creates a fine line the mods will communicate on it or send the user in question a PM just to inform them. Sometimes this is beforehand and other times this is after a few posts have been cleaned up. Each case is different. In cases where there is repeated breaching of a fine line, doubtful cases or cases where due to familiarity with the forum and other users the line that used to be there for that poster ends up disappearing, the member will usually get a PM asking them to tone it down (beforehand, ie. without the existing posts having been edited). Might be important to state that a warning from say me means a first warning has been made and after that that members posts are going to be subject to a much closer scrutiny for a week or so to see if they can clear up their act. A second warning coming from beerman (just pulling names out of a hat here) would be the same as me coming with the second warning, ie beerman doesn't have to come back to that user and offer another first warning (in short, they're interchangable, regardless of who produces them).

We've gone 5 years with moderators and never had problems with moderators being called 'powerful'. Most users appreciate this is a voluntary task certain members take upon them for a while to ensure we all can enjoy the site more. Those members that are here on the site to enjoy it and the interaction with other users also appreciate that regardless of cultural and personal differences, everyone needs to be treated with respect for their opinions. It's great that everyone has different opinions and norms and when communicated properly this is one of the things that can lead to a greater understanding of the other people's beliefs, cultures and countries. The moderators just try and help steer threads that seem to be getting out of hand or losing that proper intercommunication back on track.

5. Posted by wouterrr (Travel Guru 3379 posts) 9y

moderators are doing great job in general. sometimes I see posts dissapear and don't know why. but okay! what can I do...

6. Posted by bentivogli (Travel Guru 2398 posts) 9y

Being around on TP for two years by now, and as an active member of several other web communities, I must say that TP moderators do an excellent job. Many mods on other forums that I come across are arrogant, unpredictable or just suckers for 'power' - none of which applies to any of the mods here (except maybe the power part to Hien, judging from a recent thread about extending moderators' privileges ). They truly seem to have the interest of the TP project in its entirety to heart, which is rather special for a bunch of volunteers!

I share your opinion Wouter that things could be made a lot fairer, more transparent, and maybe even democratic, but; should they? Although I thought so too at the start, I'm beginning to believe that the current system is... well, the least bad and by far the most effective.

7. Posted by Gelli (Travel Guru 2457 posts) 9y

and never had problems with moderators being called 'powerful'

Many mods on other forums that I come across are arrogant, unpredictable or just suckers for 'power' - none of which applies to any of the mods here

I would reply properly but a certain power crazed mod has me a photo and has threatened to use it, so I can't

8. Posted by wouterrr (Travel Guru 3379 posts) 9y

Quoting Gelli

I would reply properly but a certain power crazed mod has me a photo and has threatened to use it, so I can't

who gelli, which mod?

9. Posted by Isadora (Travel Guru 13926 posts) 9y

I can only answer this from my own point of view and experience as I do not have the authority to speak for anyone else (except maybe Beerman, but that's a different story altogether).

Quoting wouterrr

is there communication between moderators whether a post should be deleted or not? or is it at the moderator itself to just delete a post that he/she personally doesn't like? in other words are moderators always objective?

As Sam stated, it depends on the post/thread. Blantant spam is not discussed nor is any discussion needed. Those that are questionable are either up to the individual Moderator or discussed if both are available (and there are 2 Moderators for that forum). Posters who accidentally violate the rules will definitely get an explanatory PM from me. Posters who threadjack inappropriately or violate Forum Rule #1 will also receive a PM. Like Sam, I will give two written warnings, after that if the violations continue, I see no point, especially with regular users. Personally, if someone has a problem with any particular Moderator, they know exactly where the Message Center link is and they should use it. A member who choses to bring a disagreement to the open forums is just asking for deletions. Granted, it happens, and sometimes it's the only way to make a point - but 99% of all problems can be solved outside of the threads.
As for the objectivity of the Moderators, I don't think there is much of a complaint there... No one is 100% objective, but considering this group, I think everyone does a very good job at being as objective as possible. Each situation is different and requires a different level of objectivity. (Thank you, Sander for this comment...) TP is not a democracy. Quite a bit of leeway is afforded everyone. Those who decide to take another inch and then another and then another will finally run out of ruler and posts will be deleted.

I don't think that posts should be deleted just like that. I think its good if the moderator gives a short PM in which the moderator gives an argument why the post is deleted. I think that is more friendly since many people have different opinions. eventhough this is a website, its always good to be social and give arguments. Some moderators do that, though.

This is all well and good, but ultimately the decision to delete a post is not open to discussion nor arguement. Rarely is someone going to say, "Oh, by all means, please delete my post because I crossed a line". Newer members - maybe, but regular members - probably not. They will choose to argue the point for days. At the same time, other's now begin to follow suit making for a larger "clean-up". Realize that we are volunteers and though I may spend a lot of my time on TP, not everyone has time to get involved with lengthy arguements over a posting that is very likely wrong to begin with. Again, if anyone has a problem, they know where to find their Message Center.

For the rest your moderators are doing a perfect job. This website is clean of irritating posters (I am still here but I am still not inactivated;)) and clean of abusive posts. thank you guys!!!

You're right, you are still here and not inactivated. And, you are welcome.

10. Posted by Isadora (Travel Guru 13926 posts) 9y

Quoting Gelli

and never had problems with moderators being called 'powerful'

Many mods on other forums that I come across are arrogant, unpredictable or just suckers for 'power' - none of which applies to any of the mods here

I would reply properly but a certain power crazed mod has me a photo and has threatened to use it, so I can't

I hear that is a two-way street... Maybe you should take your chances and hope you don't show up on YouTube.