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1. Posted by starlight2 (Full Member 108 posts) 9y

For the second leg of my trip to Japan [Chicago - Tokyo] i'll be taking JAL [first leg from Boston - Chicago is on United] just wondering how this airline is? Who has been on it before? What were your experiences? I choose JAL over All Nippon Airlines as JAL looked like a better airline, I hope I was right in this.

So yes any information on this will be apprechiated.

Also, if anyone has any information of O'Hare airport in Chicago that would help as well [as for a transfer since I'm sort of nervous about this].

also my transfer time is only 1 Hr 45 minutes ... it sounded very short to me ... so I hope that the transfer does not take long!! .. This will be my first time on a plane alone, second time on a plane at all [first time was boston - orlando only 3 hrs], and first time transfering.

one more thing b]promise[/b .. does the plane stop to re-fuel in like California or Alaska? .. since Chicago - Tokyo seems a bit far for not re-fueling.

2. Posted by summer910 (Respected Member 1342 posts) 9y

I've travelled on both ANA and JAL, although my experience may not be what you're looking for because I was on ANA's Business Class and Economy for JAL. Basically in-flight service for both was very good, I had no complaints.

Also, your transfer time seems quite okay - if I recall mine correctly, all I had to do was to make my way to the connecting flight and wait a little. Time permitting, you could squeeze in a bit of shopping, but you really don't want to wait ages during your transfer.

3. Posted by danahawkins (Full Member 128 posts) 9y

I did both ANA and JAL economy, and JAL is much better.

JAL is considered the better Japanese airline because it has had less faults and crashes. The staff generally have more English (although that's only from personal experience).

4. Posted by starlight2 (Full Member 108 posts) 9y

I posted this same question in another Japan forum and everyone was saying like. "Don't fly JAL, you'll never get to Japan because you'll die" ... but I choose not to believe that, why would it be rated the #1 Japanese airline then??

That guy sounded like an ass anyways, he probably wanted to scare me since he knew that I was going on my first international flight and my first transfer. Then someone else was talking smack about O'Hare saying i'll miss my transfer because I must go through immigration and customs TWICE ... like before I can transfer planes, but that doesn't make sense since I always heard that you only check into the airport once ... at your origional departure destination ... for me that being Boston.

5. Posted by CanadaGuy (Respected Member 199 posts) 9y

Kate - trust me you willl be fine-- you will have plenty of time for transfer.. And if your ticket does not say anything about a stop from ORD to Japan, then you go direct-- those big panes can really hold enough fuel....

6. Posted by euanross (Budding Member 35 posts) 9y

JAL are excellent - one of the best airlines I have flown with.

And yes, they have english speaking staff on board :) On our flight from London there were 3 British hostesses so language is not an issue.

They are so friendly and helpful!

7. Posted by kevmille (Budding Member 4 posts) 9y

Both JAL and ANA are excellent Japanese carriers. You will love the service and food both airlines provide you. JAL is my favorite since I have a relative working there so I guess I am a bit biased.

Good luck with your travels.

8. Posted by ashleym66 (Budding Member 15 posts) 9y

I flew from Toronto to Chicago O'Hare and then to Tokyo and I found flying with JAL to be a great experience. I flew economy and I found it to be very comfortable and had no complaints. You have more then enough time to catch your connecting flight I wouldn't worry..the airport is easy to navigate through and you'll find your way. Good Luck.

9. Posted by claireh (Respected Member 318 posts) 9y

Hey...I've never flown either airline, BUT used to work for a Japanese company, so know many people that have. Feedback was generally this...JAL (Japan Airlines) are fine... they are a more professional airline and have more leg room than ANA and are therefore slightly more expensive (usually). Out of the two, people always used to choose JAL. However, they're not comparable to the likes of BA or Virgin.... I'm sure you'll be fine.

10. Posted by euanross (Budding Member 35 posts) 9y

Quoting claireh

However, they're not comparable to the likes of BA or Virgin

I would say JAL were far better than BA!

I've never had any bad experiences flying on holiday with BA but I felt service, etc was better on JAL.

[ Edit: Edited on May 9, 2007, at 3:41 PM by euanross ]