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Russian visa- Be careful

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1. Posted by lonelyhear (Budding Member 48 posts) 9y

I am in a peculiar situation regarding Russian visa.
After going thru this forum and others, I have ordered and paid online for the requisite 'TOURIST VOUCHER' at www.waytorussia.net, which has been acknowledged by an autoreply ( order no.VS104976W-0706TRU )by them on 28 June. I am yet to get it,although it promised to mail me in next 24 hours. I understand in between Saturday & Sunday may cause a delay.
But what perplexed me is, all reminder mails to their notified 3 sites are out of bound. ( This message board does not accept email id, so I cannot put it here).I am getting such messages as, "due to lots of spam, the site has been closed","delivery failed for the site cannot be accessed". Even the support cannot be accessed for the mandatory validation is pending from that day. So practicaly I am just helpless.Not to speak of my plan of visiting Russia now hanging in limbo.
I am not sure, if I have become another victim of the net fraud or in the hands of some Russian mafia! This is to warn all fellow travellars. Any comment or suggestion to clear this logjam will be highly appreciated. Thanks everybody.

2. Posted by Mel. (Travel Guru 4567 posts) 9y

Hello Lonelybear:)

Thanks for the warning. Travellers to certain countries certainly need them.
I was once planning a trip to Russia. I cancelled it, because I did not feel I could trust the agencies who help with getting the visa, or the hotel I was required to book, in order to get the visa. They wanted me to give my creditcard number over the phone, in order to make the booking. Nobody in Russia gets my creditcard number, let alone get over the phone.

Let us know how it goes.

Mel

3. Posted by aharrold45 (Travel Guru 1281 posts) 9y

I got my visa support through there and it came in less than 24 hours. Then when I was a little bit uncertain as to how to interpret the wording of the conditions of applying for the visa, I posted a message on the message forum on the site and got replies from the operator in a few hours.

Is it possible that you have a SPAM filter on in your email account and your account suspected it as SPAM and automatically deleted it? (if it comes from a .ru email address it regularly gets suspected as spam even if it isn't) If this is the case then it is a possibility that the email has been sent but it was suspected as being spam so it deleted it automatically. That happens sometimes with a lot of sites that are of a business nature and even though you got a confirmation letter probably from the same email address it may still mistake it. That sometimes happens in my account with auto replies I receive from Travellerspoint that they get sent to SPAM even though they aren't and yet 99% of the time they come through fine.

I have no idea unless you have a dodgy internet connection as to why you are getting those errors. As I am writing this reply, I have been going on www.waytorussia.net and got to the contact us link and had no errors pop up.

http://support.waytorussia.net/index.php that's the link that will take you directly to the support page. You'll need to register your email address to send an email to them on the support forum. Don't be concerned about SPAM because of it, because I haven't received loads of SPAM since I registered mine on the site last year. After it is registered, you can post on the forum and get help pretty quick.

I'd also read your auto reply carefully and check to see it doesn't have any attachments, because the visa support did come as a pdf attachment on the email that you'll have to click on, save to your computer and then print.

I don't suppose you'd have an account, but it also says you can contact them through myspace. To do this it requires you to have a myspace account which is a pain in the bottom to sign up for (just like the whole process of getting a russian visa is)!

Don't worry this crap will be worth it when your turn comes to go to Russia.

Goodluck.

[ Edit: Edited on Jul 1, 2007, at 5:34 AM by aharrold45 ]

4. Posted by Gelli (Travel Guru 2457 posts) 9y

I've used waytorussia several times for visa's and have never had a problem (or before you, heard of anybody that has). I also have querty whether somehow it is your email provider that is causing teh issue regarding spam addresses.

I wouldn't get too worried just yet a it is a weekend (and in high season for Russian travel so they could just be very busy) and liek any business, they could simply have been attacked and are currently offline and rebbuilfding their system.

If you want, send me a PM with your name/email details (assuming Ref # - no.VS104976W-0706TRU is correct), and also which addresses you have been attempting to send to (where they are getting blocked), and i'll try and contact them from. I'll do it from an address i have used with them before and know works, and i can then let you know what response i get.

Good luck, and let us know how it pans out as well.

5. Posted by aharrold45 (Travel Guru 1281 posts) 9y

Quoting Mel.

I was once planning a trip to Russia. I cancelled it, because I did not feel I could trust the agencies who help with getting the visa, or the hotel I was required to book, in order to get the visa. They wanted me to give my creditcard number over the phone, in order to make the booking. Nobody in Russia gets my creditcard number, let alone get over the phone.

Let us know how it goes.

Mel

Do you not have a creditcard with a very small limit? That is what I made sure I did the moment I started taking the gamble of purchasing things online. I have a creditcard that has got a $500AUD limit so if it was to be a dodgy site or someone was to steal the details online then I am not going to be in debt for the rest of my life like might be the case if I used my other creditcards. I've probably made over 1000 purchases online from right around the world and am yet to have a single bad thing happen with regards to my creditcard details being used fraudulantly etc. Just look for the little padlock on sites meaning it is a secure site, hover your mouse above links and see the address doesn't look dodgy etc. Like I sometimes get emails that appear to be from ebay or banks and when you hover the mouse over the link it is asking you to click you see that the address shown at bottom of screen is to some completely different site that doesn't resemble where it is meant to be from. Make sure you also have firewall protection. Taking precautions like that will make your online creditcard experience a lot less dangerous. Sometimes you have got to take risks to get rewards ie risk of trusting a Russian Visa registration company to get the reward of a nice and memorable trip to Russia. So risking a little bit of money when using a low limit creditcard is worth the reward that you'll receive 999 out of 1000 times if you take the right precautions.

With sites like waytorussia having been recommended in Lonely Planet guides as well as other travel guides, you can't get that without being reputable.

6. Posted by citybell (Full Member 419 posts) 9y

To op:

Why not contact them on phone and have all your things sorted out?

7. Posted by lonelyhear (Budding Member 48 posts) 9y

Gelli,
Thank you.
The particulars are as followes.
Name : PRADIP ROY
Ref No: VS104976W-0706TRU
E mail tried : visa AT waytorussia POINT net
visa AT intelservice POINT com
isvisa AT waytorussia POINT net
( This site does not accept email id. Plz convert it to the actual id )
Plz forward these to the appropriate address if you can.
Thanks once again for your helpful attitude.

8. Posted by lonelyhear (Budding Member 48 posts) 9y

Allan,
Thank you.
Yes, I do have a spam and other filter of that sort. Also it has a spam folder. I do get spam mail including non-spam and important mail in it.
In fact, the mail ' validation pending' from supportatWTR came and still lying in the spam folder, which in any way I can see. The validation yet to come, at least in the same folder.
Granted, my connection is lousy, but I get all other mails from around the world. I have checked again the auto reply, if it has any attachment. No, it doesnt. For the present time, I do not want to register myself with myspace.
At the end, What should I do ?
I have requested Gelli to try for me.
Regards.

9. Posted by lonelyhear (Budding Member 48 posts) 9y

Gelli,
Once more plz.
I am trying from my end. If you forward it, can you also plz ask them to send a copy to you, which again you may forward it to me.
Sorry for bothering you. Thanks.

10. Posted by lonelyhear (Budding Member 48 posts) 9y

Dear citybell,
Thank you for the sugesstion.That action I may take at the end.
I see, you are also from India. Plz consider, and hope you will understand the call-cost from here to Russia!